Dialogue Audio Gone During Cinematics

Dialogue Audio Gone During Cinematics

in Account & Technical Support

Posted by: MunkeeBreath.9165

MunkeeBreath.9165

During cinematics like the talking during the personal story or the cutscene during the BWE where Rytlock says “I’m back”, I can’t hear any dialogue. I can hear everything else just fine except for the words the characters say. Is there a fix to this?

Dialogue Audio Gone During Cinematics

in Account & Technical Support

Posted by: Zagerus.8675

Zagerus.8675

I would check your audio settings and see if your system is set to use 7.1 surround sound. Unfortunately, GW2 doesn’t support it right now so if this is indeed the cause of your issue you can switch to a smaller number of channels and the dialogue should come back.

Dialogue Audio Gone During Cinematics

in Account & Technical Support

Posted by: MunkeeBreath.9165

MunkeeBreath.9165

Yea, I checked, I don’t use 7.1 surround. Is there anything else that might impact it?

Dialogue Audio Gone During Cinematics

in Account & Technical Support

Posted by: Acanthus.8120

Acanthus.8120

This is something that impacted me during seemingly random portions of dialogue also. Was most noticeable during vigil storyline for me, but I recall instances of it happening in general personal story cinematics.