Did not get my Black lion company purchase.

Did not get my Black lion company purchase.

in Account & Technical Support

Posted by: KoiCafeX.9236

KoiCafeX.9236

lost 900 gems while trying to purchase black lion salvage kit too…did not get item, does not show in history but gems deducted

Did not get my Black lion company purchase.

in Account & Technical Support

Posted by: Fatalyz.5270

Fatalyz.5270

So I took the risk of buying another set and actually got them this time. Which is even worse because the first set I lost was possibly a 1 time thing bug/glitch/lag. I hope I still get the items i paid gems for.

(edited by Fatalyz.5270)

Did not get my Black lion company purchase.

in Account & Technical Support

Posted by: Vanity.2506

Vanity.2506

The TP was bugging out big time today. It seems the only currency they are able/willing to refund, when you don’t get what you try to buy, is Gems. Put in a support ticket and see what you can get, in terms of help.

Vanity Lionheart
That which yields is not always weak.

Did not get my Black lion company purchase.

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this thread and advise you to contact the support. You can contact the support here

If you’ve already created a ticket, please post in this thread including your 12-digit Incident Number in it.