Did not recieve items bought on Black Lion

Did not recieve items bought on Black Lion

in Account & Technical Support

Posted by: Ruucnor.3205

Ruucnor.3205

I bought items on the black lion trading post with gems. I purchased 5 Kite fortunes then 25 kite fortunes and did not receive any.

Thank you

Did not recieve items bought on Black Lion

in Account & Technical Support

Posted by: kokocabana.8153

kokocabana.8153

Have you cleared your mail inbox?

Did not recieve items bought on Black Lion

in Account & Technical Support

Posted by: Rhynor.4015

Rhynor.4015

As kokocabana says, that’s usually a mail inbox problem. There’s an invisible maximum of 10 messages, and it won’t show any new ones until your clear the old ones out (I had it happen myself). If you can, clear it completely, and then all of a sudden you should receive your purchases as new mail.

IGN: Tyrra
Guild: Gaiscioch [GSCH]
Server: Sanctum of Rall (NA)

Did not recieve items bought on Black Lion

in Account & Technical Support

Posted by: Ruucnor.3205

Ruucnor.3205

did not know that thank you very much

Did not recieve items bought on Black Lion

in Account & Technical Support

Posted by: Rhynor.4015

Rhynor.4015

You’re welcome, glad it helped.

IGN: Tyrra
Guild: Gaiscioch [GSCH]
Server: Sanctum of Rall (NA)