Didn't want a transfer!

Didn't want a transfer!

in Account & Technical Support

Posted by: Piken Square.1539

Piken Square.1539

Oh my goodness. I accidentally hit transfer than guest and because I’m so used to guesting it looked like the same window and accepted. PLEASE make transferring give a red warning or SOMETHING different that indicates it felt way too easy to transfer unintentionally.

I’m fuming since I lost 2k gems that were going to be spent on goodies, now I’ll probably end up spending 2k more to go back to my normal server, so unfair I feel like it’s a trap a lot of people have fallen into. Can you please do something about this like perhaps not swap my server and refund my gems. This sucks. Had to vent.

Didn't want a transfer!

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

You can contact support and see what they say. Maybe they can help.

Top of page: support
Top of page: submit a request.

Good luck.

By the way, because of Megaservers there aren’t many reasons to guest any more. The megaserver system combines the maps from all the NA or EU servers.

(edited by Astral Projections.7320)

Didn't want a transfer!

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

They will have to wait the 7 day period to transfer you back IF they decide to transfer you back and refund your gems. Not even support can bypass their transfer timer.

It may help to put the two buttons farther from each other so they are less likely to be clicked accidentally.

Didn't want a transfer!

in Account & Technical Support

Posted by: Michael Henninger.7451

Michael Henninger.7451

Game Support Lead

Piken,

Got a ticket number for me? You can PM it to me – better odds I’ll see it. =)

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928