Guild Wars 2

Hello Fellow Players;

After going through several threads and have couple of reverts from the Technical team over a OOM Crash ticket, there are a few things that comes up:

1. The game is now almost unplayable at 32-bit system and the players need to upgrade to a 64-bit system if they wish to continue playing as the new patches won’t let users play smoothly in a 32-bit system

2. If the streaming is going on, it can lead to crashes

Hence I wish to ask players two questions:

Q1. Are there any players who are playing in 64-bit system and also experiencing similar OOM crashes?

Q2. Are there players whose game is completely downloaded and they still experience similar OOM crashes?

Regards
Eagelseye

Yes and yes. Win7x64, 16 GB RAM, 2600k, GTX 770, high settings with AA off and model limit/quality on lowest.

I assume it’s a common problem for anyone that actively plays for a couple of hours within the new maps and especially for those on high settings. I can usually last through a single zone meta, such as the day/night cycle in Verdant Brink.

(actively plays as in running around the entire map doing events, exploring or whatever – the more you load, the higher your chances of crashing)

My initial crash experience was in WvW map. Rest was fine. Then the crashes started in Heart of Mists and now even in the low levelling areas as well.

Eagelseye.6312:

Hello Fellow Players;

After going through several threads and have couple of reverts from the Technical team over a OOM Crash ticket, there are a few things that comes up:

1. The game is now almost unplayable at 32-bit system and the players need to upgrade to a 64-bit system if they wish to continue playing as the new patches won’t let users play smoothly in a 32-bit system

Cider is only 32-bit, so us Mac users can’t really do much about this one.

Win10-64, Intel i5 2500k, Radeon R9 290x , 8GB RAM

Client completly patched, no crashes at all with these settings :

More inputs from 64-bit users awaited

Win10-64bit, i7-5820k @ 3.30GHz (6 cores), Nvidia GeForce GTX 970, 16GB GDDR4 RAM

Constantly. CONSTANTLY crashing. Usually after between 1-3 hours of play.

Latest crash log:

Llethander.3972:

Win10-64bit, i7-5820k @ 3.30GHz (6 cores), Nvidia GeForce GTX 970, 16GB GDDR4 RAM

Constantly. CONSTANTLY crashing. Usually after between 1-3 hours of play.

Latest crash log:

Show Spoiler

hide spoiler

—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 29704
Cmdline:
BaseAddr: 013E0000
ProgramId: 101
Build: 54779
When: 2015-11-02T13:12:55Z 2015-11-02T05:12:55-08:00
Uptime: 0 days 1:03:12
Flags: 0

—> System <—
Name: GAMEMACHINE
IpAddr: 192.168.1.12
Processors: 12 [GenuineIntel:6:15:2]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 8730MB/16279MB 53%
Paged: 9204MB/18711MB 49%
Virtual: 242MB/ 4095MB 5%
Load: 46%
CommitTotal: 9507MB
CommitLimit: 18711MB
CommitPeak: 11012MB
SystemCache: 9569MB
HandleCount: 54662
ProcessCount: 96
ThreadCount: 1855

—> Process Memory <—
Private: 3462MB
WorkingSet: 3312MB
PeakWorkingSet: 3317MB
PageFaults: 10187092

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1451.00 22383
Root 1121.61 1534503
Art Assets 569.41 16523
Programmer Data 402.63 449722
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
Anim Import Models 257.94 991
VRAM – Character Geo 194.78 993
Engine 177.20 262907
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Character Models 149.27 2684
Game 137.67 119879
Map Assets 128.43 9724
Prop Models 116.74 4633
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Gr 104.57 164464
Composite Models 98.73 1796
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
VRAM – Character Geo 194.78 993
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557
Dictionary 56.84 2004
Character Packfile 50.06 301
Gr 41.02 7462
VRAM – UI Textures 39.14 979
Composite Tex Pool 38.51 78
VRAM – DirectX Geo Buffers 30.56 1520
Effect Packfile 30.44 368
VRAM – Terrain Tex 30.04 43
Text 27.92 3576
VRAM – DDI Shader 23.93 15165
VRAM – Gr Cloud 21.25 85
Map Zone 20.79 8113

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×75d8 <—

—> Trace <—
Pc:016ed92f Fr:069df560 Rt:017be2d7 Arg:00000000 00000000 0238a8d8 0000022c
Pc:017be2d7 Fr:069df5a0 Rt:017be41c Arg:069df608 001555a0 0000002a 069df698
Pc:017be41c Fr:069df5c4 Rt:0171150a Arg:00000000 0000002a 92a13c24 92a13c10
Pc:0171150a Fr:069df664 Rt:01785ef8 Arg:069df698 069df690 069df688 069df694
Pc:01785ef8 Fr:069df69c Rt:017861ef Arg:069df6b4 0000002a 04d88c10 0000002f
Pc:017861ef Fr:069df6b8 Rt:0178696b Arg:01a26954 069df744 0786dab8 04d89854
Pc:0178696b Fr:069df6e8 Rt:01a28dbf Arg:3d128027 0189c803 04d89810 04d89c60
Pc:01a28dbf Fr:069df790 Rt:0189a77e Arg:04d89810 00000002 00000002 00000010
Pc:0189a77e Fr:069df80c Rt:0189b992 Arg:301c6c74 01d11570 69042d7f 00000001
Pc:0189b992 Fr:069df84c Rt:01899f51 Arg:04bf5d30 005e3e48 016eef78 018407dc
Pc:01899f51 Fr:069df86c Rt:01840730 Arg:04bf5d30 69042d97 018407dc 005e3e48
Pc:01840730 Fr:069df8a4 Rt:01840858 Arg:018407dc 069df8c4 76ee3744 005e3e48
Pc:01840858 Fr:069df8b0 Rt:76ee3744 Arg:005e3e48 76ee3720 aeda7227 069df90c
Pc:76ee3744 Fr:069df8c4 Rt:777da064 Arg:005e3e48 dcbc02c3 00000000 00000000
Pc:777da064 Fr:069df90c Rt:777da02f Arg:ffffffff 777fd7e0 00000000 00000000
Pc:777da02f Fr:069df91c Rt:00000000 Arg:018407dc 005e3e48 00000000 00000000

—> Thread registers <—
eax=069df0c8 ebx=069df51c ecx=00000000 edx=069df51c esi=76ee9ec0 edi=00000000
eip=016ed92f esp=069df4f8 ebp=069df560
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 069DF0A8 00000000 d5f11b00 00000080 00000000
eax-16 069DF0B8 f3c02910 069df124 77073e28 069df0c8
eax 0 069DF0C8 80000003 00000000 00000000 77073e28
eax16 069DF0D8 00000000 00000008 00000000 d5f12000
eax+32 069DF0E8 00000020 00000000 f3c03218 00000004
eax+48 069DF0F8 00000004 00000000 d5f12040 00000010
ebx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
ebx-16 069DF50C 069df608 0000000a 00000000 00000001
ebx 0 069DF51C 70616548 7962202c 3d736574 39383338
ebx16 069DF52C 00383830 00000010 00000020 069df5bc
ebx+32 069DF53C 069df560 017bde74 00000200 00000000
ebx+48 069DF54C 069df5bc 069df608 0000000a 00000020
edx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
edx-16 069DF50C 069df608 0000000a 00000000 00000001
edx 0 069DF51C 70616548 7962202c 3d736574 39383338
edx16 069DF52C 00383830 00000010 00000020 069df5bc
edx+32 069DF53C 069df560 017bde74 00000200 00000000
edx+48 069DF54C 069df5bc 069df608 0000000a 00000020
esi-32 76EE9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 76EE9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 76EE9EC0 031c25ff cccc76f5 cccccccc cccccccc
esi16 76EE9ED0 8b55ff8b 00a151ec 3376f800 fc4589c5
esi+32 76EE9EE0 08358b56 8576f808 cc850ff6 33000148
esi+48 76EE9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
016ED90F 806a3402 8d45bc6a 4050e8e2 68ffff83 .j4..E.j@P..h…
016ED91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
016ED92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
016ED93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
016ED94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
016ED95F 68e50300 00bafc69 3402b990 6a3402e8 h……i4…j4..

—> Stack <—
069DF4F8 016ed934 0238a8d8 0000022c 00000000 4.n…8.,…….
069DF508 069df5bc 069df608 0000000a 00000000 …………….
069DF518 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
069DF528 39383338 00383830 00000010 00000020 8389088….. …
069DF538 069df5bc 069df560 017bde74 00000200 ….`…t.{…..
069DF548 00000000 069df5bc 069df608 0000000a …………….
069DF558 00000020 69042053 069df5a0 017be2d7 …S .i……{.
069DF568 00000000 00000000 0238a8d8 0000022c ……….8.,…
069DF578 0000002a 00000000 00000003 069df5bc ……………
069DF588 069df694 001555a0 069df5bc 00000040 …..U……@…
069DF598 00000020 00000010 069df5c4 017be41c ………….{.
069DF5A8 069df608 001555a0 0000002a 069df698 …..U..…….
069DF5B8 069df688 00000001 00000001 069df664 …………d…
069DF5C8 0171150a 00000000 0000002a 92a13c24 ..q…..…$<..
069DF5D8 92a13c10 0000002f fec00090 007ffff8 .<../………..
069DF5E8 00800078 00000001 00000000 04eb8148 x………..H…
069DF5F8 00000000 00000000 00000080 00000002 …………….
069DF608 00000200 00000200 00000000 00000003 …………….
069DF618 0000000a 00000000 00000000 3a3fcc70 …………p.?:
069DF628 00000001 a9dc3c10 00000000 00000000 …..<……….
069DF638 00000000 00000000 00000000 00000000 …………….
069DF648 3e3e3450 dcc76154 00000006 069df66c P4>>Ta……l…
069DF658 069df66c 00000000 dcc76154 069df69c l…….Ta……
069DF668 01785ef8 069df698 069df690 069df688 .^x………….
069DF678 069df694 0000002a 078787a0 92a13c10 ….……..<..
069DF688 00000000 00000000 00000021 00000000 ……..!…….
069DF698 00000000 069df6b8 017861ef 069df6b4 ………ax…..
069DF6A8 0000002a 04d88c10 0000002f 00800078 *……./...×...
069DF6B8 069df6e8 0178696b 01a26954 069df744 ….kix.Ti..D…
069DF6C8 0786dab8 04d89854 3d408312 3d128027 ….T…..='..= 069DF6D8 3d128027 3d128027 3d408312 3d408312 '..='..=..=..@=
069DF6E8 069df790 01a28dbf 3d128027 0189c803 ……..‘..=….
069DF6F8 04d89810 04d89c60 00000001 00000002 ….`………..
069DF708 00000002 00000010 069df728 069df730 ……..(…0…
069DF718 04d89c60 00000002 069df7f8 0000000c `……………
069DF728 00000000 0786dac8 00000000 04d89854 …………T…
069DF738 00000001 04d89810 04d89b58 0786dac4 ……..X…….
069DF748 04d8984d 0185af77 04d89b8c 0189cb63 M…w…….c…
069DF758 04d89810 00000000 00000000 069df790 …………….
069DF768 069df7a8 0189ae1f 04d89810 0da37e1f ………….~..
069DF778 00000001 04d89b58 00000000 069df784 ….X………..
069DF788 069df785 690422a3 069df80c 0189a77e …..".i….~…
069DF798 04d89810 00000002 00000002 00000010 …………….
069DF7A8 069df7f8 04d89c60 005e3e48 00000001 ….`…H>^…..
069DF7B8 0da37e1f b1500324 000000ab 00000000 .~..$.P………
069DF7C8 777e8f2c 770713c8 00000000 00000001 ,.~w…w……..
069DF7D8 0da37e1f 777b769c 0000000a dcbc0c27 .~…v{w….’…
069DF7E8 069df800 770730a7 005e3e48 00000001 …..0.wH>^…..
069DF7F8 301c6c74 01d11570 0da37e1f 0000002f tl.0p….~../…
069DF808 69042d3f 069df84c 0189b992 301c6c74 ?-.iL…….tl.0
069DF818 01d11570 69042d7f 00000001 0da37e1f p….-.i…..~..
069DF828 005e3e48 7ffe0008 7ffe0010 069df81c H>^………….
069DF838 d461efa8 069df894 01840a70 6dedb163 ..a…..p…c..m
069DF848 00000000 069df86c 01899f51 04bf5d30 ….l…Q…0]..
069DF858 005e3e48 016eef78 018407dc 005e3e48 H>^.×.n…..H>^.
069DF868 00000000 069df8a4 01840730 04bf5d30 ……..0…0]..
069DF878 69042d97 018407dc 005e3e48 005e3e48 .-.i….H>^.H>^.
069DF888 005e3e48 069df878 01845753 069df8fc H>^.×...SW……
069DF898 01840a70 6ded857b 00000000 069df8b0 p…{..m……..
069DF8A8 01840858 018407dc 069df8c4 76ee3744 X………..D7.v
069DF8B8 005e3e48 76ee3720 aeda7227 069df90c H>^. 7.v’r……
069DF8C8 777da064 005e3e48 dcbc02c3 00000000 d.}wH>^………
069DF8D8 00000000 005e3e48 00000000 00000000 ….H>^………
069DF8E8 00000000 00000000 dcbc02c3 069df8d0 …………….

—> Error Logs <—
oken ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 4095 MB

I wonder that if a Win10 64-bit user is constantly crashing, then what is the basis of GW2 Developers claim that the game works smooth on 64-bit system?

Is your game completely patched or the green bar still downloading?

Beldin.5498:

Win10-64, Intel i5 2500k, Radeon R9 290x , 8GB RAM

Client completly patched, no crashes at all with these settings :

Im glad that you do not have any issues, I get that since you post in every thread regarding this issue. But people are crashing, they are getting OoM errors and you posting everything is ok in my world is not helping those that can not play the game, crash out of maps on meta thus unable to finish since you end up in an empty map on relog, infact the issue now extends further than the new maps, its everywhere.

Just because this is not happening to you, does not mean this is not happening to many others, if you check out the other thread, you will see its not just a 32bit problem. And if I was not crashing constantly I would actually be ingame playing, as it is I check the forums now to see if anyone has a solution to the problems and if the Devs are actually going to fix the issue.

Sorry if that sounded rude, but frustation can do that.

Have fun.

Missy.7356:

Beldin.5498:

Win10-64, Intel i5 2500k, Radeon R9 290x , 8GB RAM

Client completly patched, no crashes at all with these settings :

Im glad that you do not have any issues, I get that since you post in every thread regarding this issue. But people are crashing, they are getting OoM errors and you posting everything is ok in my world is not helping those that can not play the game, crash out of maps on meta thus unable to finish since you end up in an empty map on relog, infact the issue now extends further than the new maps, its everywhere.

Just because this is not happening to you, does not mean this is not happening to many others, if you check out the other thread, you will see its not just a 32bit problem. And if I was not crashing constantly I would actually be ingame playing, as it is I check the forums now to see if anyone has a solution to the problems and if the Devs are actually going to fix the issue.

Sorry if that sounded rude, but frustation can do that.

Have fun.

Missy is your game completely downloaded?

Eagelseye.6312:

Missy is your game completely downloaded?

yes, but im a 32bit problem.

Eagelseye.6312:

Hello Fellow Players;

After going through several threads and have couple of reverts from the Technical team over a OOM Crash ticket, there are a few things that comes up:

1. The game is now almost unplayable at 32-bit system and the players need to upgrade to a 64-bit system if they wish to continue playing as the new patches won’t let users play smoothly in a 32-bit system

2. If the streaming is going on, it can lead to crashes

Hence I wish to ask players two questions:

Q1. Are there any players who are playing in 64-bit system and also experiencing similar OOM crashes?

Q2. Are there players whose game is completely downloaded and they still experience similar OOM crashes?

Regards
Eagelseye

Q1 – I am experiencing frequent crashes since HOTs was launched. – Windows 10 Home edition. Processor Intel® Core™ is CPU 650 @ 3.20 GHz. Ram 6.00 GB. 64 bit operating system x 64 based processor. NVIDIA GeForce GT340.

Q2 – My game crashes even though it is completely downloaded.

I am based in London and I find that I crash more frequently after 6.00pm. (Not sure that this means much, but trying to be a bit more specific about my crash experiences). Crashes happen for me mainly in the new HOTS maps when doing meta events and also in my personal story instances. One crash was in Lions Arch.

Hope this helps add to the crash “picture scenario”.

Here with i5 4690k and r9 285 and I don’t experience OOM crashes. Everything at ultra, but Character limit to medium and shadows and reflections disabled.

Eagelseye.6312:

Llethander.3972:

Win10-64bit, i7-5820k @ 3.30GHz (6 cores), Nvidia GeForce GTX 970, 16GB GDDR4 RAM

Constantly. CONSTANTLY crashing. Usually after between 1-3 hours of play.

Latest crash log:

Show Spoiler

hide spoiler

—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 29704
Cmdline:
BaseAddr: 013E0000
ProgramId: 101
Build: 54779
When: 2015-11-02T13:12:55Z 2015-11-02T05:12:55-08:00
Uptime: 0 days 1:03:12
Flags: 0

—> System <—
Name: GAMEMACHINE
IpAddr: 192.168.1.12
Processors: 12 [GenuineIntel:6:15:2]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 8730MB/16279MB 53%
Paged: 9204MB/18711MB 49%
Virtual: 242MB/ 4095MB 5%
Load: 46%
CommitTotal: 9507MB
CommitLimit: 18711MB
CommitPeak: 11012MB
SystemCache: 9569MB
HandleCount: 54662
ProcessCount: 96
ThreadCount: 1855

—> Process Memory <—
Private: 3462MB
WorkingSet: 3312MB
PeakWorkingSet: 3317MB
PageFaults: 10187092

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1451.00 22383
Root 1121.61 1534503
Art Assets 569.41 16523
Programmer Data 402.63 449722
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
Anim Import Models 257.94 991
VRAM – Character Geo 194.78 993
Engine 177.20 262907
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Character Models 149.27 2684
Game 137.67 119879
Map Assets 128.43 9724
Prop Models 116.74 4633
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Gr 104.57 164464
Composite Models 98.73 1796
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
VRAM – Character Geo 194.78 993
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557
Dictionary 56.84 2004
Character Packfile 50.06 301
Gr 41.02 7462
VRAM – UI Textures 39.14 979
Composite Tex Pool 38.51 78
VRAM – DirectX Geo Buffers 30.56 1520
Effect Packfile 30.44 368
VRAM – Terrain Tex 30.04 43
Text 27.92 3576
VRAM – DDI Shader 23.93 15165
VRAM – Gr Cloud 21.25 85
Map Zone 20.79 8113

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×75d8 <—

—> Trace <—
Pc:016ed92f Fr:069df560 Rt:017be2d7 Arg:00000000 00000000 0238a8d8 0000022c
Pc:017be2d7 Fr:069df5a0 Rt:017be41c Arg:069df608 001555a0 0000002a 069df698
Pc:017be41c Fr:069df5c4 Rt:0171150a Arg:00000000 0000002a 92a13c24 92a13c10
Pc:0171150a Fr:069df664 Rt:01785ef8 Arg:069df698 069df690 069df688 069df694
Pc:01785ef8 Fr:069df69c Rt:017861ef Arg:069df6b4 0000002a 04d88c10 0000002f
Pc:017861ef Fr:069df6b8 Rt:0178696b Arg:01a26954 069df744 0786dab8 04d89854
Pc:0178696b Fr:069df6e8 Rt:01a28dbf Arg:3d128027 0189c803 04d89810 04d89c60
Pc:01a28dbf Fr:069df790 Rt:0189a77e Arg:04d89810 00000002 00000002 00000010
Pc:0189a77e Fr:069df80c Rt:0189b992 Arg:301c6c74 01d11570 69042d7f 00000001
Pc:0189b992 Fr:069df84c Rt:01899f51 Arg:04bf5d30 005e3e48 016eef78 018407dc
Pc:01899f51 Fr:069df86c Rt:01840730 Arg:04bf5d30 69042d97 018407dc 005e3e48
Pc:01840730 Fr:069df8a4 Rt:01840858 Arg:018407dc 069df8c4 76ee3744 005e3e48
Pc:01840858 Fr:069df8b0 Rt:76ee3744 Arg:005e3e48 76ee3720 aeda7227 069df90c
Pc:76ee3744 Fr:069df8c4 Rt:777da064 Arg:005e3e48 dcbc02c3 00000000 00000000
Pc:777da064 Fr:069df90c Rt:777da02f Arg:ffffffff 777fd7e0 00000000 00000000
Pc:777da02f Fr:069df91c Rt:00000000 Arg:018407dc 005e3e48 00000000 00000000

—> Thread registers <—
eax=069df0c8 ebx=069df51c ecx=00000000 edx=069df51c esi=76ee9ec0 edi=00000000
eip=016ed92f esp=069df4f8 ebp=069df560
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 069DF0A8 00000000 d5f11b00 00000080 00000000
eax-16 069DF0B8 f3c02910 069df124 77073e28 069df0c8
eax 0 069DF0C8 80000003 00000000 00000000 77073e28
eax16 069DF0D8 00000000 00000008 00000000 d5f12000
eax+32 069DF0E8 00000020 00000000 f3c03218 00000004
eax+48 069DF0F8 00000004 00000000 d5f12040 00000010
ebx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
ebx-16 069DF50C 069df608 0000000a 00000000 00000001
ebx 0 069DF51C 70616548 7962202c 3d736574 39383338
ebx16 069DF52C 00383830 00000010 00000020 069df5bc
ebx+32 069DF53C 069df560 017bde74 00000200 00000000
ebx+48 069DF54C 069df5bc 069df608 0000000a 00000020
edx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
edx-16 069DF50C 069df608 0000000a 00000000 00000001
edx 0 069DF51C 70616548 7962202c 3d736574 39383338
edx16 069DF52C 00383830 00000010 00000020 069df5bc
edx+32 069DF53C 069df560 017bde74 00000200 00000000
edx+48 069DF54C 069df5bc 069df608 0000000a 00000020
esi-32 76EE9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 76EE9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 76EE9EC0 031c25ff cccc76f5 cccccccc cccccccc
esi16 76EE9ED0 8b55ff8b 00a151ec 3376f800 fc4589c5
esi+32 76EE9EE0 08358b56 8576f808 cc850ff6 33000148
esi+48 76EE9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
016ED90F 806a3402 8d45bc6a 4050e8e2 68ffff83 .j4..E.j@P..h…
016ED91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
016ED92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
016ED93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
016ED94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
016ED95F 68e50300 00bafc69 3402b990 6a3402e8 h……i4…j4..

—> Stack <—
069DF4F8 016ed934 0238a8d8 0000022c 00000000 4.n…8.,…….
069DF508 069df5bc 069df608 0000000a 00000000 …………….
069DF518 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
069DF528 39383338 00383830 00000010 00000020 8389088….. …
069DF538 069df5bc 069df560 017bde74 00000200 ….`…t.{…..
069DF548 00000000 069df5bc 069df608 0000000a …………….
069DF558 00000020 69042053 069df5a0 017be2d7 …S .i……{.
069DF568 00000000 00000000 0238a8d8 0000022c ……….8.,…
069DF578 0000002a 00000000 00000003 069df5bc ……………
069DF588 069df694 001555a0 069df5bc 00000040 …..U……@…
069DF598 00000020 00000010 069df5c4 017be41c ………….{.
069DF5A8 069df608 001555a0 0000002a 069df698 …..U..…….
069DF5B8 069df688 00000001 00000001 069df664 …………d…
069DF5C8 0171150a 00000000 0000002a 92a13c24 ..q…..…$<..
069DF5D8 92a13c10 0000002f fec00090 007ffff8 .<../………..
069DF5E8 00800078 00000001 00000000 04eb8148 x………..H…
069DF5F8 00000000 00000000 00000080 00000002 …………….
069DF608 00000200 00000200 00000000 00000003 …………….
069DF618 0000000a 00000000 00000000 3a3fcc70 …………p.?:
069DF628 00000001 a9dc3c10 00000000 00000000 …..<……….
069DF638 00000000 00000000 00000000 00000000 …………….
069DF648 3e3e3450 dcc76154 00000006 069df66c P4>>Ta……l…
069DF658 069df66c 00000000 dcc76154 069df69c l…….Ta……
069DF668 01785ef8 069df698 069df690 069df688 .^x………….
069DF678 069df694 0000002a 078787a0 92a13c10 ….……..<..
069DF688 00000000 00000000 00000021 00000000 ……..!…….
069DF698 00000000 069df6b8 017861ef 069df6b4 ………ax…..
069DF6A8 0000002a 04d88c10 0000002f 00800078 *……./...×...
069DF6B8 069df6e8 0178696b 01a26954 069df744 ….kix.Ti..D…
069DF6C8 0786dab8 04d89854 3d408312 3d128027 ….T…..='..= 069DF6D8 3d128027 3d128027 3d408312 3d408312 '..='..=..=..@=
069DF6E8 069df790 01a28dbf 3d128027 0189c803 ……..‘..=….
069DF6F8 04d89810 04d89c60 00000001 00000002 ….`………..
069DF708 00000002 00000010 069df728 069df730 ……..(…0…
069DF718 04d89c60 00000002 069df7f8 0000000c `……………
069DF728 00000000 0786dac8 00000000 04d89854 …………T…
069DF738 00000001 04d89810 04d89b58 0786dac4 ……..X…….
069DF748 04d8984d 0185af77 04d89b8c 0189cb63 M…w…….c…
069DF758 04d89810 00000000 00000000 069df790 …………….
069DF768 069df7a8 0189ae1f 04d89810 0da37e1f ………….~..
069DF778 00000001 04d89b58 00000000 069df784 ….X………..
069DF788 069df785 690422a3 069df80c 0189a77e …..".i….~…
069DF798 04d89810 00000002 00000002 00000010 …………….
069DF7A8 069df7f8 04d89c60 005e3e48 00000001 ….`…H>^…..
069DF7B8 0da37e1f b1500324 000000ab 00000000 .~..$.P………
069DF7C8 777e8f2c 770713c8 00000000 00000001 ,.~w…w……..
069DF7D8 0da37e1f 777b769c 0000000a dcbc0c27 .~…v{w….’…
069DF7E8 069df800 770730a7 005e3e48 00000001 …..0.wH>^…..
069DF7F8 301c6c74 01d11570 0da37e1f 0000002f tl.0p….~../…
069DF808 69042d3f 069df84c 0189b992 301c6c74 ?-.iL…….tl.0
069DF818 01d11570 69042d7f 00000001 0da37e1f p….-.i…..~..
069DF828 005e3e48 7ffe0008 7ffe0010 069df81c H>^………….
069DF838 d461efa8 069df894 01840a70 6dedb163 ..a…..p…c..m
069DF848 00000000 069df86c 01899f51 04bf5d30 ….l…Q…0]..
069DF858 005e3e48 016eef78 018407dc 005e3e48 H>^.×.n…..H>^.
069DF868 00000000 069df8a4 01840730 04bf5d30 ……..0…0]..
069DF878 69042d97 018407dc 005e3e48 005e3e48 .-.i….H>^.H>^.
069DF888 005e3e48 069df878 01845753 069df8fc H>^.×...SW……
069DF898 01840a70 6ded857b 00000000 069df8b0 p…{..m……..
069DF8A8 01840858 018407dc 069df8c4 76ee3744 X………..D7.v
069DF8B8 005e3e48 76ee3720 aeda7227 069df90c H>^. 7.v’r……
069DF8C8 777da064 005e3e48 dcbc02c3 00000000 d.}wH>^………
069DF8D8 00000000 005e3e48 00000000 00000000 ….H>^………
069DF8E8 00000000 00000000 dcbc02c3 069df8d0 …………….

—> Error Logs <—
oken ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 4095 MB

I wonder that if a Win10 64-bit user is constantly crashing, then what is the basis of GW2 Developers claim that the game works smooth on 64-bit system?

Is your game completely patched or the green bar still downloading?

I’m completely patched.

Eagelseye.6312:

Hello Fellow Players;

After going through several threads and have couple of reverts from the Technical team over a OOM Crash ticket, there are a few things that comes up:

1. The game is now almost unplayable at 32-bit system and the players need to upgrade to a 64-bit system if they wish to continue playing as the new patches won’t let users play smoothly in a 32-bit system

2. If the streaming is going on, it can lead to crashes

Hence I wish to ask players two questions:

Q1. Are there any players who are playing in 64-bit system and also experiencing similar OOM crashes?

Q2. Are there players whose game is completely downloaded and they still experience similar OOM crashes?

Regards
Eagelseye

As stated in the other thread:
Q1. Yes. 64 bit here
Q2. Yes, I always let the download complete before playing

You can multiply this by 2 because the same scenario holds true for my husband and we both are experiencing crashes at a rate of at least once an hour and that is being generous to the game.

So taking all the above comments, it is very clear that this OOM crash is:

1. Not a 32-bit system problem as claimed by the developers and is common to 64-bit system users as well
2. Not a problem due to game not completely patched/downloaded

Developers how much proof do you want to believe that it is your patch and not the end user system which has resulted in this crash situation?

Please now respond to this thread.

Sorry for the late answers, which probably won’t help anyone, yet :
A1 :
i am using a linux 64 bits OS, and i’m experiencing the opposite effects as windows users.
Before HoT, my game client was crashing either when i played too long or used too many asura gates in a short time.
Since Hot, my game client rarely crashes and has gotten incredibly stable (yet my fps rate is still horrible).
A2 :
The game being completely downloaded or not doesn’t seem to affect the game client stability on my machine (either in a positive or a negative way).

64Bit Windows 7, GTX 770, Fully Downloaded. Constant crashes. So far only really dug into Verdant Brink and Auric Basin. I hear Dragon Stand is really bad, though. I’m not looking forward to making it there.

Verdant Brink had less crashes than Auric Basin by a country mile. If I was to use hard numbers, I’d say a couple a crashes every couple of days in Verdant, and around 10 to 15 in Auric Basin easily.

Auric Basin has been almost worthless to play. You put the time and effort into pushing the meta (around 1 hour give or take) and then crash (almost guaranteed) at octovine fight and then lose all Map Progression (200%) and get no rewards for doing the Octovine event prior to crash.

I wouldn’t be so agitated if they had a system in place for this that was fair – like a 5 minute holding period where you are locked into the map you were on when crash happens so when you come back in you zone back into that map, but right now the moment you crash – it’s over.

Being in a party provides limited insurance, as if map is full – no luck.

Windows 7 Ultimate x64. i7, 12gb ram, 4gb GTX 980. Client fully downloaded and verified with -repair option. Constant crashes each 10-15 minutes in high populated areas with graphics set to high. Stable with low detail performance setting.

Had my first oom crash last night ( Windows 10 64 bit, 16gb ram, i7 5820k )

Never had one before with GW2. I think it’s time for a 64 bit client. Anet did officially state this via this reddit post

https://www.reddit.com/r/Guildwars2/comments/3ajnso/bad_optimalization_in_gw2/

I’ll qoute ANetJohan here ( engine programmer for GW2 ):-

“And about crashing on Tequatl: Here’s one case where a 64-bit client could actually help. Many of the crashes happening on Tequatl (which are still quite few, mind you) are cause of memory fragmentation. The bigger memory address space of 64-bit apps could help prevent that. This becomes more of a problem the longer you keep your client running”

I want to share my email again.I also will be laughing at it.

GM Aldan (Guild Wars 2 Support)

Oct 30, 15:38

Hello Jacob,

Thanks for getting back to us.

What you are experiencing is a number of “out of memory” errors. While we do have some suggestions for helping players work around this issue, ultimately we need you to understand that this is a limitation of 32-bit Operating Systems and not actually of Guild Wars 2 itself.
The main issue here is simply memory limitations inherent in 32-bit Operating Systems, which you can actually see below in your Game Advisor report:

— Memory: 4096 MB RAM
— Available OS Memory: 3328 MB RAM

According to our report, you have upwards of 6GB of RAM but due to how 32-bit operating system work, you can only use 4GB total. The problem arises through the additional video memory on your graphics card:

— Display Memory: 2423 MB
— Dedicated Memory: 1015 MB
-- Shared Memory: 1408 MB

This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, "out of memory” errors. Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605. The important part is quoted below:

“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”

One solution presented by players is to set the Flip-Queue to 0 or 1 on an AMD Graphics card. This setting is not available in the Catalyst Control Panel and can only be adjusted using third-party software. Please note: these programs are not endorsed or supported by NCSOFT or ArenaNet.

Regards,

GM Aldan
Guild Wars 2 Support Team
2nd Email.

Hi Jacob,

I’m sorry that you feel this way, we do have some “premade” troubleshooting steps, and we use them when we are absolutely sure of what the issue is. In this case you are using a 32 bit system, which has a cap of 4 gigabytes of RAM. You didn’t experience these before probably because you system wasn’t using all of the resources it had available.

My recommendation would be to get a 64 bit version of you operative system, but lowering the graphics setting to a lower level could work in the meantime.

Again, I’m sorry that this has left a bad impression of us, please don’t hesitate to get back to us if you ever need assistance with anything else.

Regards,

GM Dino
Guild Wars 2 Support Team
I have now taken steps to go back to Vista 64 bit cause it is the only ligit copy i have.
Watch it fail.

JacobsHell.6251:

I want to share my email again.I also will be laughing at it.

GM Aldan (Guild Wars 2 Support)

Oct 30, 15:38

Hello Jacob,

Thanks for getting back to us.

What you are experiencing is a number of “out of memory” errors. While we do have some suggestions for helping players work around this issue, ultimately we need you to understand that this is a limitation of 32-bit Operating Systems and not actually of Guild Wars 2 itself.
The main issue here is simply memory limitations inherent in 32-bit Operating Systems, which you can actually see below in your Game Advisor report:

— Memory: 4096 MB RAM
— Available OS Memory: 3328 MB RAM

According to our report, you have upwards of 6GB of RAM but due to how 32-bit operating system work, you can only use 4GB total. The problem arises through the additional video memory on your graphics card:

— Display Memory: 2423 MB
— Dedicated Memory: 1015 MB
-- Shared Memory: 1408 MB

This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, "out of memory” errors. Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605. The important part is quoted below:

“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”

One solution presented by players is to set the Flip-Queue to 0 or 1 on an AMD Graphics card. This setting is not available in the Catalyst Control Panel and can only be adjusted using third-party software. Please note: these programs are not endorsed or supported by NCSOFT or ArenaNet.

Regards,

GM Aldan
Guild Wars 2 Support Team
2nd Email.

Hi Jacob,

I’m sorry that you feel this way, we do have some “premade” troubleshooting steps, and we use them when we are absolutely sure of what the issue is. In this case you are using a 32 bit system, which has a cap of 4 gigabytes of RAM. You didn’t experience these before probably because you system wasn’t using all of the resources it had available.

My recommendation would be to get a 64 bit version of you operative system, but lowering the graphics setting to a lower level could work in the meantime.

Again, I’m sorry that this has left a bad impression of us, please don’t hesitate to get back to us if you ever need assistance with anything else.

Regards,

GM Dino
Guild Wars 2 Support Team
I have now taken steps to go back to Vista 64 bit cause it is the only ligit copy i have.
Watch it fail.

Yep, 64 bit Windows won’t help you at the moment. Their client needs updating to a 64bit version.

OOM: Heap, bytes=139164,
App: Gw2.exe
Pid: 2160
Cmdline:
BaseAddr: 000E0000
ProgramId: 101
Build: 54779
When: 2015-11-03T01:26:51Z 2015-11-02T20:26:51-05:00
Uptime: 0 days 0:21:45
Flags: 0

• System <—*

IpAddr: 192.168.29.244
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

• System Memory <—*
  Physical: 10274MB/16339MB 62%
  Paged: 25642MB/32677MB 78%
  Virtual: 157MB/ 4095MB 3%
  Load: 37%
  CommitTotal: 7035MB
  CommitLimit: 32677MB
  CommitPeak: 7220MB
  SystemCache: 6065MB
  HandleCount: 24377
  ProcessCount: 66
  ThreadCount: 910

• Process Memory <—*
  Private: 3174MB
  WorkingSet: 2961MB
  PeakWorkingSet: 2965MB
  PageFaults: 4856654

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  VRAM 1340.32 34443
  Root 1204.08 2356448
  Art Assets 586.71 15357
  Programmer Data 467.19 525728
  VRAM – Character Geo 334.33 1347
  Character Models 239.47 5399
  Anim Import Packfile 232.04 991
  Anim Import Models 232.04 991
  Engine 228.81 316527
  VRAM – Effect Geo 182.89 1019
  Composite Models 181.18 3827
  VRAM – Gr Postproc 178.84 17
  Game 143.33 126870
  Gr 142.04 198240
  Composite Packfile 139.60 3345
  VRAM – Prop Tex 131.01 631
  Uncategorized 118.22 1791171
  VRAM – Composite Tex 105.40 368
  Content 96.50 37301
  Map Assets 73.46 4207
  Collections 70.28 28051
  Prop Models 66.47 1785
  Prop Packfile 65.32 375
  Dictionary 64.72 8895

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  VRAM – Character Geo 334.33 1347
  Anim Import Packfile 232.04 991
  VRAM – Effect Geo 182.89 1019
  VRAM – Gr Postproc 178.84 17
  Composite Packfile 139.60 3345
  VRAM – Prop Tex 131.01 631
  Uncategorized 118.22 1791171
  VRAM – Composite Tex 105.40 368
  Content 96.50 37301
  Prop Packfile 65.32 375
  Dictionary 64.72 8895
  Gr 58.15 8355
  Character Packfile 57.37 448
  VRAM – Gr Geometry 56.90 1152
  VRAM – DDI Shader 48.37 28051
  Composite Tex Pool 41.39 138
  VRAM – UI Textures 38.56 886
  Effect Packfile 38.06 469
  VRAM – Terrain Tex 33.92 56
  VRAM – Prop Geo 33.31 117
  Gr Cloud 32.84 48235
  Text 30.47 3788
  VRAM – VolumeLight Tex 27.47 24
  VRAM – Composite Geo 22.38 112

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×16b8 <—*

• Trace <—*
  Pc:003ed92f Fr:0761f430 Rt:003ded9b Arg:00000000 00000000 01043bcc 00000295
  Pc:003ded9b Fr:0761f454 Rt:00415ecf Arg:00021f9c 00000000 00000000 01043bcc
  Pc:00415ecf Fr:0761f47c Rt:0041fad8 Arg:f76b3010 98185798 00000000 00000005
  Pc:0041fad8 Fr:0761f494 Rt:0041f423 Arg:00000005 0000000a 981857c8 98185798
  Pc:0041f423 Fr:0761f4ac Rt:0041571b Arg:0000000a 0761f510 0761f618 0761f510
  Pc:0041571b Fr:0761f4e4 Rt:0041818e Arg:00000166 0000000a 00000030 0761f510
  Pc:0041818e Fr:0761f590 Rt:00ce1fcf Arg:0761f5f0 00000027 00000000 00000000
  Pc:00ce1fcf Fr:0761f6c8 Rt:00ce436a Arg:b7a7f063 9541d210 01d115d6 9541d210
  Pc:00ce436a Fr:0761f6e0 Rt:00cf06d5 Arg:00000000 04987410 0000005e 0000005e
  Pc:00cf06d5 Fr:0761f718 Rt:00ce78d8 Arg:00000000 003eedf9 0000089c 0042d040
  Pc:00ce78d8 Fr:0761f768 Rt:0072651b Arg:3dc08312 3dc831fd 0761f7f8 0786dab8
  Pc:0072651b Fr:0761f79c Rt:00728dbf Arg:3dc831fd 0059c803 04b4d010 04b4d460
  Pc:00728dbf Fr:0761f844 Rt:0059a77e Arg:04b4d010 00000002 00000002 00000010
  Pc:0059a77e Fr:0761f8c0 Rt:0059b992 Arg:b7a7a242 01d115d6 7e9abf33 00000001
  Pc:0059b992 Fr:0761f900 Rt:00599f51 Arg:047f2d30 020d9f48 003eef78 00000000
  Pc:00599f51 Fr:0761f920 Rt:00540730 Arg:047f2d30 7e9abf6b 00000000 020d9f48
  Pc:00540730 Fr:0761f958 Rt:00540858 Arg:00000000 0761f970 75523677 020d9f48
  Pc:00540858 Fr:0761f964 Rt:75523677 Arg:020d9f48 0761f9b0 77ac9f42 020d9f48
  Pc:75523677 Fr:0761f970 Rt:77ac9f42 Arg:020d9f48 701adc79 00000000 00000000
  Pc:77ac9f42 Fr:0761f9b0 Rt:77ac9f15 Arg:005407dc 020d9f48 00000000 00000000
  Pc:77ac9f15 Fr:0761f9c8 Rt:00000000 Arg:005407dc 020d9f48 00000000 00000000

• Thread registers <—*
  eax=0761efa4 ebx=0761f3ec ecx=01043bcc edx=0761f3ec esi=75521b42 edi=00000000
  eip=003ed92f esp=0761f3c8 ebp=0761f430
  cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0761EF84 00000000 fffffd34 000002e4 fffffd34
eax-16 0761EF94 000002cc 00000019 00000000 0761efa4
eax 0 0761EFA4 80000003 00000000 00000000 7716b9bc
eax16 0761EFB4 00000000 00000000 00000000 00000000
eax+32 0761EFC4 00000000 00000000 00000000 00000000
eax+48 0761EFD4 00000000 00000000 00000000 00000000
ebx-32 0761F3CC 01043bcc 00000295 00000000 00000000
ebx-16 0761F3DC 00000003 000087e7 00000000 00000003
ebx 0 0761F3EC 70616548 7962202c 3d736574 31393331
ebx16 0761F3FC f7003436 04ab5148 0761f434 0055de71
ebx+32 0761F40C f76b3000 00020000 00021fb4 00000000
ebx+48 0761F41C 00000000 f76b3000 00021f9c 00021fb4
ecx-32 01043BAC 6c646e61 61482f65 656c646e 0000682e
ecx-16 01043BBC 65725f6d 756f4366 0000746e 00000000
ecx 0 01043BCC 635c3a70 5c65646f 6e657261 6f635c61
ecx16 01043BDC 435c6572 656c6c6f 6f697463 412f736e
ecx+32 01043BEC 79617272 0000682e 4377656e 746e756f
ecx+48 01043BFC 203d3c20 6f635f6d 00746e75 4177656e
edx-32 0761F3CC 01043bcc 00000295 00000000 00000000
edx-16 0761F3DC 00000003 000087e7 00000000 00000003
edx 0 0761F3EC 70616548 7962202c 3d736574 31393331
edx16 0761F3FC f7003436 04ab5148 0761f434 0055de71
edx+32 0761F40C f76b3000 00020000 00021fb4 00000000
edx+48 0761F41C 00000000 f76b3000 00021f9c 00021fb4
esi-32 75521B20 52094025 90909075 ff8b9090 5dec8b55
esi-16 75521B30 909005eb ff909090 520b8425 90909075
esi 0 75521B40 ff8b9090 5dec8b55 909005eb ff909090
esi16 75521B50 520d9025 90909075 90909090 90909090
esi+32 75521B60 0424448b 3878c00b 0824548b 880fd20b
esi+48 75521B70 000000b2 4c8be2f7 c90b0c24 00e6880f

• Code <—*
  003ED90F 806a0401 8d45bc6a 4050e8e2 68ffff83 .j…E.j@P..h…
  003ED91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
  003ED92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
  003ED93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
  003ED94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
  003ED95F 68e50300 00bafc69 0401b990 6a0401e8 h……i….j…

• Stack <—*
  0761F3C8 003ed934 01043bcc 00000295 00000000 4.>..;……….
  0761F3D8 00000000 00000003 000087e7 00000000 …………….
  0761F3E8 00000003 70616548 7962202c 3d736574 ….Heap, bytes=
  0761F3F8 31393331 f7003436 04ab5148 0761f434 139164..HQ..4.a.
  0761F408 0055de71 f76b3000 00020000 00021fb4 q.U..0k………
  0761F418 00000000 00000000 f76b3000 00021f9c ………0k…..
  0761F428 00021fb4 7e9ab203 0761f454 003ded9b …….~T.a…=.
  0761F438 00000000 00000000 01043bcc 00000295 ………;……
  0761F448 00000000 00000000 015a4374 0761f47c ……..tCZ.|.a.
  0761F458 00415ecf 00021f9c 00000000 00000000 .^A………….
  0761F468 01043bcc 00000295 98185798 000077ec .;…….W…w..
  0761F478 00000005 0761f494 0041fad8 f76b3010 ……a…A..0k.
  0761F488 98185798 00000000 00000005 0761f4ac .W…………a.
  0761F498 0041f423 00000005 0000000a 981857c8 #.A……….W..
  0761F4A8 98185798 0761f4e4 0041571b 0000000a .W….a..WA…..
  0761F4B8 0761f510 0761f618 0761f510 ffffffd0 ..a…a…a…..
  0761F4C8 00000a10 008c4040 0000002a 000005a0 ….@..*....... 0761F4D8 0000000a 0000000c 00000000 0761f590 ..............a. 0761F4E8 0041818e 00000166 0000000a 00000030 ..A.f.......0... 0761F4F8 0761f510 ffffffff 00000000 00000000 ..a............. 0761F508 0761f538 f89e0af0 ac542590 ac542590 8.a......%T..%T. 0761F518 95d71ad0 81bc6730 aa530c30 5e462330 ....0g..0.S.0#F^ 0761F528 856bdf50 682547f0 59dc6c50 59dc6c50 P.k..G%hPl.YPl.Y 0761F538 750b2dd9 004180eb b60ae910 b65aed90 .-.u..A.......Z. 0761F548 b61d9890 99573b90 f71d6b10 b188e310 .....;W..k...... 0761F558 f71d6810 f71d6910 e6d63db0 e6d64210 .h...i...=...B.. 0761F568 004180e1 0761f5f0 0000000a 9541d210 ..A...a.......A. 0761F578 ffffff50 0000000a 0761f540 00000166 P........a.f…
  0761F588 9817c090 7e9ab3a3 0761f6c8 00ce1fcf …….~..a…..
  0761F598 0761f5f0 00000027 00000000 00000000 ..a.’………..
  0761F5A8 00000001 94eaf3b0 b60ae910 b65aed90 …………..Z.
  0761F5B8 b61d9890 99573b90 b60ae910 b65aed90 …..;W…….Z.
  0761F5C8 b61d9890 99573b90 f71d6b10 b188e310 …..;W..k……
  0761F5D8 f71d6810 f71d6910 e6d63db0 e6d64210 .h…i…=…B..
  0761F5E8 00000000 00ce1631 ac542590 ac542590 ….1….%T..%T.
  0761F5F8 95d71ad0 81bc6730 aa530c30 5e462330 ….0g..0.S.0#F^
  0761F608 856bdf50 682547f0 59dc6c50 59dc6c50 P.k..G%hPl.YPl.Y
  0761F618 00ce1627 9541d210 00000000 00000000 ’…..A………
  0761F628 0761f640 0761f5fc 00000000 00000000 .a...a......... 0761F638 00000002 00000000 0000000f 00000001 ................ 0761F648 be875250 00000001 00000001 00000040 PR..........…
  0761F658 00000006 00000000 00000000 00000000 …………….
  0761F668 0000000a 00000004 fe14d03c 00000000 ……..<…….
  0761F678 94eaf3b0 00000004 9541d210 00000003 ……….A…..
  0761F688 00000002 fe12c214 0761f5c0 00000003 ……….a…..
  0761F698 00000004 00000000 00000009 fe14cf1c …………….
  0761F6A8 000001c0 0761f5f0 0761f5b0 00000004 ……a…a…..
  0761F6B8 fe12c0cc fe12c02c 0000000a 7e9ab0fb ….,……….~
  0761F6C8 0761f6e0 00ce436a b7a7f063 9541d210 ..a.jC..c…..A.
  0761F6D8 01d115d6 9541d210 0761f718 00cf06d5 ……A…a…..
  0761F6E8 00000000 04987410 0000005e 0000005e …..t..^…^…
  0761F6F8 4dbffa50 b7a7f063 01d115d6 6aa01590 P..Mc……….j
  0761F708 00000000 00004e20 00000000 1251c290 …. N……..Q.
  0761F718 0761f768 00ce78d8 00000000 003eedf9 h.a..×........>.
  0761F728 0000089c 0042d040 10050910 00000028 ….@.B…..(…
  0761F738 51f88810 0761f770 0042b8b1 51f88810 …Qp.a…B….Q
  0761F748 00000028 01100e5c 0000005e 003fcd5a (…\…^…Z.?.
  0761F758 00000010 004213ef 04987410 00000008 ……B..t……
  0761F768 0761f79c 0072651b 3dc08312 3dc831fd ..a..er….=.1.=
  0761F778 0761f7f8 0786dab8 04b4d054 3dc08312 ..a…..T……=
  0761F788 3dc831fd 3dc831fd 3dc831fd 3dc08312 .1.=.1.=.1.=…=
  0761F798 3dc08312 0761f844 00728dbf 3dc831fd …=D.a…r..1.=
  0761F7A8 0059c803 04b4d010 04b4d460 00000001 ..Y…..`…….
  0761F7B8 00000002 00000002 00000010 0761f7dc …………..a.

• Error Logs <—*
  84’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
  Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
  Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
  Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
  Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
  Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
  Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
  Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
  Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
  Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
  Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
  Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
  Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
  Texture ‘0×03539b’ dimensions too small
  Loading ‘0×03539b’ texture failed
  Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
  Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×00ecb8’
  Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
  Texture missing mip chain: 0×00f980
  Texture missing mip chain: 0×00f982
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
  Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’

• DirectX Device Info <—*
  VendorId = 0×10de
  DeviceId = 0×1189
  Version = 10.18.0013.5850
  Description = NVIDIA GeForce GTX 670
  Compat = 0×00100800
  VidMem = 2048 MB

today

Eagelseye.6312:

So taking all the above comments, it is very clear that this OOM crash is:

1. Not a 32-bit system problem as claimed by the developers and is common to 64-bit system users as well
2. Not a problem due to game not completely patched/downloaded

32-Bit is ONE of the problems. It crashes much faster under 32-Bit since it will crash
at around 1.6-1.7 GB memory usage, while under 64-bit its around 3.5-3.6 GB.

Not completly patched leads to more memory fragmentation, so thats another
reason for crashing earlier.

Its not black & white .. everything that leads to more memory usage brings the
game to crash when the critical point is reached. Restarting the client also helps
against memory fragmentation .. and lower graphics setting leads to less
memory usage.

Surprise, surprise. Crashed at the end of the Verdant Brink meta event again. Every time that event ends I get an OoM crash. :<

As a temporary workaround (Win7x64), I dropped the texture quality to low which reduced the memory usage by about 800 MB. I was able to assault Tarir 4 times within the same map without issue. I did however notice that the memory usage was increasing by 100 MB after every assault, which I assume would have eventually led to a crash. It was up to 2.4 GB, compared to the 2.9 GB prior to crashing on high.

Healix.5819:

As a temporary workaround (Win7x64), I dropped the texture quality to low which reduced the memory usage by about 800 MB. I was able to assault Tarir 4 times within the same map without issue. I did however notice that the memory usage was increasing by 100 MB after every assault, which I assume would have eventually led to a crash. It was up to 2.4 GB, compared to the 2.9 GB prior to crashing on high.

Thats memory fragmentation, that happens the longer you play, and it helps to
restart the client now and then if you know you will do a longer event.

Just imagine your memory will look like a swiss cheese after a while, and with
restarting you close all holes for a while .. until the mice come in again

http://stackoverflow.com/questions/3770457/what-is-memory-fragmentation

I have the full game downloaded now and there is this new patch today. After a long good gap, I could play a full hour without any crash