Digital Deluxe Upgrade problem

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Zendeath.4301

Zendeath.4301

I just bought the Digital Deluxe Upgrade package and for some reason I didn’t get the Mistfire Wolf elite skill, so how am I supposed to unlock it?

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Did you purchase the Heart of Thorns DD upgrade, or the Core Tyria DD upgrade?

Did you try logging out completely and back in?

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Qugi.2653

Qugi.2653

Also is you character L31 or above? Race elite skill and mistfire not available until then.

;)

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Zendeath.4301

Zendeath.4301

Well, I had the HoT upgrade when I bought the DD upgrade, also I did log out completely and last I have a L80 Revenant.

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, if you purchased the HoT upgrade, there would be no Mistfire Wolf Elite. That’s only part of the Core Tyria DD upgrade.

Also, I’m not sure you can upgrade the Core game once you have HoT; though, you may be able to.

What, exactly, did you receive in the in-game mail after purchase?

You will have to check your Gem Store purchases to make sure which upgrade you bought.

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Zendeath.4301

Zendeath.4301

I bought the upgrade in the pic, I recieved all the things but the last 2, the Mistfire Wolf and Heroic Items thing.

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(edited by Zendeath.4301)

Digital Deluxe Upgrade problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ok. I know the Mistfire Elite doesn’t show up for many of us in certain areas. I don’t know why. I think PvP might be one of them…or it shows up there, but not elsewhere.

I’m not sure whether you can use Mistfire with Elite Specializations, or not, or with the Revenant….there has to be a place on the Trait/Skill ‘wheel’ to unlock it.

You can contact the CS Team via the link above/below and ‘Submit a Request’ for assistance.

Good luck.

(edited by Inculpatus cedo.9234)