Directx9 and video output issues

Directx9 and video output issues

in Account & Technical Support

Posted by: Xula de Neiva.9508

Xula de Neiva.9508

I have installed a directx11 as well as a higher end video driver. Yet even after I also installed directx9, which gw troubleshoot suggested, I still can’t play the game. Anyone have any ideas?

Directx9 and video output issues

in Account & Technical Support

Posted by: Xula de Neiva.9508

Xula de Neiva.9508

Sorry! I can post screenshots tonight after work, of the issues and also what my computer has installed. I hope it will be more helpful!

Directx9 and video output issues

in Account & Technical Support

Posted by: Xanthin.2814

Xanthin.2814

The error is " unable to initilize 3d output. Please verify that you have installed directx 9 and an updated video driver"

As for atstem specs i can name it off the top of my head but its able to run guildwars thats for sure. Its a driver issue of some sort. I have tried basic troubleshooting such as re installing her video drivers but apparently it will not work. Any information on the issue would be fantastic.

Directx9 and video output issues

in Account & Technical Support

Posted by: Xula de Neiva.9508

Xula de Neiva.9508

I’m sorry i don’t know how to check if i have stereoscopic 3D activated or not.

Here are screenshots I took. I can sign into GW at least, but that’s it.

Attachments:

Directx9 and video output issues

in Account & Technical Support

Posted by: Xula de Neiva.9508

Xula de Neiva.9508

and this is what i have as my system

Attachments:

Directx9 and video output issues

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

Download directx and reinstall :
https://www.microsoft.com/en-US/download/details.aspx?id=35

If that doesn’t help uninstall your video drivers, reboot, and reinstall them

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Directx9 and video output issues

in Account & Technical Support

Posted by: Xula de Neiva.9508

Xula de Neiva.9508

I found the issue! The driver wasn’t properly installed at all. I missed a step and thought it was installed lol. I’m sorry everyone! Thank you for the tips though! I was able to find stereoscopic and re-install directx 9 as well, as i still needed it to play gw for some reason. I guess 11 will be for higher end games? lol such noob I dunno.