Disconnecting Frequently.

Disconnecting Frequently.

in Account & Technical Support

Posted by: Rei.7386

Rei.7386

I encounter about one disconnect per hour in open world environments and also disconnect at every attempt to run a dungeon or a tpvp ranked match. When i disconnect in open world i can get right back in. When i disconnect in a dungeon it doesn’t let me back in until the dungeon group has either completed the run or kicked me out. When i disconnect from Ranked tpvp i cannot log back in until the match is over. When logging back in it goes through all the loading screens and tries to load the zone but after about 1 minute of loading it gives me one of two error messages.


Network error. The inability to connect to Guild Wars 2 may be caused by Internet routing issues or a server network failure.
If the problem persists, please visit our support website. (Code=5:11:3:159:101)
—-
And:

The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com. (Code=19:9:19:1718:101)


The disconnection only occurs with guildwars2, things like teamspeak, or streaming music remain unaffected on the same computer. I’ve tried forwarding ports 80, 443, 6112, and 6600. I’ve attempted using port triggering instead of forwarding. I’ve attempted running as admin and putting my computer in the router’s DMZ. I’ve even tried taking down the entire network firewall and removed all security software from my computer. I’ve gone as far as to do a complete format on my computer, reinstall guildwars2. None of the many suggestions i’ve tried have had any effect or changed the frequency in which i disconnect. Is there any remedy to this type of disconnect or way to find out where the disconnection is being caused?

Disconnecting Frequently.

in Account & Technical Support

Posted by: Pong.6572

Pong.6572

Disconnecting Frequently.

in Account & Technical Support

Posted by: Rei.7386

Rei.7386

Not entirely sure what i should be looking for in here considering I do not suffer from any latency or lag. I simply disconnect without warning. Also, I’m in NA, not EU.

Disconnecting Frequently.

in Account & Technical Support

Posted by: Pong.6572

Pong.6572

So you dont lag (=have latency), you simply lag to insta dc.
Tried the Game Advisor?

Disconnecting Frequently.

in Account & Technical Support

Posted by: Rei.7386

Rei.7386

Hadn’t heard of Game Advisor . did some searching and running it now, thanks for the quick replay and suggestion =D