Guild Wars 2

I started playing again like 3 weeks ago.
Ever since I’ve been having disconnects. At first it was like one dc a day and it was always just a short one that didnt log me out.
In last couple of days though these disconnects have been getting more regular ( several times a day) and sometimes even hard disconnects, meaning I get put into character select.
This is most annoying and problematic especially in Raids.
And it’s always just Guild Wars, TS and everything else doesnt show any problems.

Is anyone else struggling with this lately as well?

Yes, usually always during a story instance and right before I’m going to finish it my game would disconnect me to character select screen or hard crash me to my desktop, tends to happen a lot during select dialogue scenes.

3-4 days in a row dc dc dc dc dc dc dc dc dc in wvw, in pvp, in your mom’s cave. Everywhere, can’t see the rule behind that.
It’s just my hot melting PC? (in pvp matches I see dcs now much much much more frequent tbh).

Same same, since last weekend making it DC week.
I get max 5 minutes but normally 2-3 minutes. Makes for very tiring game play.

I sent a bug report before I realized I was supposed to submit something here. But I’m constantly disconnected right after battling the Mouth of Zhaitan in the Arah dungeon for the victory or Death Story. It happens playing solo and with only one other player. I’ve tried 4 different times at different times (though mostly in the evening or early morning 10pm to 5am). I had a similar problem with the connection cutting out on my Charr personal story (Iron Legion, testing the ghost weapon) and it took me racing through the cinematics/skipping them to try and make it to the end of the story without it cutting out. I did all of HoT recently on another character with no issues so I don’t understand why I’m having this problem on this particular character (sylvari scrapper).
It’s literally happening in the same place every time, so I don’t think it’s a me problem.

You have to open a ticket with support in order to rule out other issues like your ISP or a bad node for your connection on its way to Anet servers in TX. If you want to figure it out on your own you can read this thread :

https://forum-en.gw2archive.eu/forum/support/support/How-to-Lag-Latency-FPS/first#post6089000

It explains how to determine issues on your end/ISP/connection and Anets servers. If you have been having this problem for over a week consistently, I would guess it’s not Anet

Hamburger Jack.2543:

I sent a bug report before I realized I was supposed to submit something here. But I’m constantly disconnected right after battling the Mouth of Zhaitan in the Arah dungeon for the victory or Death Story. It happens playing solo and with only one other player. I’ve tried 4 different times at different times (though mostly in the evening or early morning 10pm to 5am). I had a similar problem with the connection cutting out on my Charr personal story (Iron Legion, testing the ghost weapon) and it took me racing through the cinematics/skipping them to try and make it to the end of the story without it cutting out. I did all of HoT recently on another character with no issues so I don’t understand why I’m having this problem on this particular character (sylvari scrapper).
It’s literally happening in the same place every time, so I don’t think it’s a me problem.

Did you try running a repair of the client?

ANET your awesome, thanks for fixing these DC issues so quickly, love the game, love the support

Just a quick question though, does this fix cover the 2k-5k ping in WvW at random times?

Andraus.3874:

Hamburger Jack.2543:

I sent a bug report before I realized I was supposed to submit something here. But I’m constantly disconnected right after battling the Mouth of Zhaitan in the Arah dungeon for the victory or Death Story. It happens playing solo and with only one other player. I’ve tried 4 different times at different times (though mostly in the evening or early morning 10pm to 5am). I had a similar problem with the connection cutting out on my Charr personal story (Iron Legion, testing the ghost weapon) and it took me racing through the cinematics/skipping them to try and make it to the end of the story without it cutting out. I did all of HoT recently on another character with no issues so I don’t understand why I’m having this problem on this particular character (sylvari scrapper).
It’s literally happening in the same place every time, so I don’t think it’s a me problem.

Did you try running a repair of the client?

Will try! I’ll only know if I manage to get past that part in Victory or Death.

Will also try all other solutions. Thanks everyone.

Hello i have been getting memory link errors and game just crashes randomly all the time i have brought a new harddrive new graf card hoping it would fix the problem but it hasnt i have re-downloaded this game too main times and still have to verify the game everyday any ideas what it could be?

LordGinder.7124:

Hello i have been getting memory link errors and game just crashes randomly all the time i have brought a new harddrive new graf card hoping it would fix the problem but it hasnt i have re-downloaded this game too main times and still have to verify the game everyday any ideas what it could be?

You would be better off making a new thread as your topic here does not apply to this thread.

We can’t login. I was encountering 42:0:9001:4468 every time I login.

Now I get 7:1000:7006:462

This has been going on for the past hour.

Connecting from SG, MyRepublic.
Getting Error Code: 7:1000:7006:462

1 3 ms 3 ms 3 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 5 ms 4 ms 5 ms 40GE-103-6-148-45.myrepublic.com.sg [103.6.148.45]
4 4 ms 3 ms 3 ms snge-b1-link.telia.net [213.248.72.21]
5 165 ms 165 ms 165 ms las-b21-link.telia.net [62.115.134.43]
6 166 ms 165 ms 163 ms las-b3-link.telia.net [62.115.116.180]
7 241 ms * 238 ms dls-b22-link.telia.net [62.115.140.4]
8 * 240 ms 240 ms ncsoft-ic-317391-dls-b22.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
9 * * 240 ms 64.25.32-9.ncsoft.com [64.25.32.9]
10 * 241 ms * 64.25.32-26.ncsoft.com [64.25.32.26]
11 239 ms 237 ms 239 ms 64.25.32-82.ncsoft.com [64.25.32.82]
12 * * * Request timed out.
13 * * 237 ms 64.25.33-84.ncsoft.com [64.25.33.84]

================ = Tracing network paths (about 10 mins) ================

• pathping -w 500 -q 50 -4 64.25.39.1 <--*

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
0 Ryx.domain.name [192.168.1.2]
1 192.168.1.1
2 124.104.192.1.pldt.net [124.104.192.1]
3 119.93.255.201
4 210.213.130.110.static.pldt.net [210.213.130.110]
5 210.213.130.162.static.pldt.net [210.213.130.162]
6 ix-xe-5-0-0-0.tcore1.SQN-San-Jose.as6453.net [63.243.205.49]
7 * if-ae-1-2.tcore2.SQN-San-Jose.as6453.net [63.243.205.2]
8 * * *
Computing statistics for 87 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ryx.domain.name [192.168.1.2]
0/ 50 = 0% |
1 1ms 0/ 50 = 0% 0/ 50 = 0% 192.168.1.1
3/ 50 = 6% |
2 23ms 3/ 50 = 6% 0/ 50 = 0% 124.104.192.1.pldt.net [124.104.192.1]
0/ 50 = 0% |
3 23ms 3/ 50 = 6% 0/ 50 = 0% 119.93.255.201
0/ 50 = 0% |
4 23ms 4/ 50 = 8% 1/ 50 = 2% 210.213.130.110.static.pldt.net [210.213.130.110]
0/ 50 = 0% |
5 25ms 3/ 50 = 6% 0/ 50 = 0% 210.213.130.162.static.pldt.net [210.213.130.162]
13/ 50 = 26% |
6 174ms 18/ 50 = 36% 2/ 50 = 4% ix-xe-5-0-0-0.tcore1.SQN-San-Jose.as6453.net [63.243.205.49]
0/ 50 = 0% |
7 174ms 16/ 50 = 32% 0/ 50 = 0% if-ae-1-2.tcore2.SQN-San-Jose.as6453.net [63.243.205.2]

Trace complete.

• pathping -w 500 -q 50 -4 206.127.158.1 <--*

Tracing route to 206-127-158-1.ncsoft.com [206.127.158.1]
over a maximum of 30 hops:
0 Ryx.domain.name [192.168.1.2]
1 192.168.1.1
2 124.104.192.1.pldt.net [124.104.192.1]
3 119.93.255.201
4 210.213.130.106.static.pldt.net [210.213.130.106]
5 122.2.175.34.static.pldt.net [122.2.175.34]
6 * 210.213.133.109.static.pldt.net [210.213.133.109]
7 las-b3-link.telia.net [62.115.148.164]
8 * nyk-bb2-link.telia.net [62.115.116.97]
9 * prs-bb2-link.telia.net [80.91.253.125]
10 * ffm-bb3-link.telia.net [213.155.135.22]
11 * ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
12 * * 206-127-157-86.ncsoft.com [206.127.157.86]
13 * 206-127-158-1.ncsoft.com [206.127.158.1]

Computing statistics for 162 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ryx.domain.name [192.168.1.2]
0/ 50 = 0% |
1 1ms 0/ 50 = 0% 0/ 50 = 0% 192.168.1.1
3/ 50 = 6% |
2 22ms 6/ 50 = 12% 3/ 50 = 6% 124.104.192.1.pldt.net [124.104.192.1]
0/ 50 = 0% |
3 25ms 4/ 50 = 8% 1/ 50 = 2% 119.93.255.201
0/ 50 = 0% |
4 23ms 6/ 50 = 12% 3/ 50 = 6% 210.213.130.106.static.pldt.net [210.213.130.106]
0/ 50 = 0% |
5 25ms 3/ 50 = 6% 0/ 50 = 0% 122.2.175.34.static.pldt.net [122.2.175.34]
4/ 50 = 8% |
6 26ms 7/ 50 = 14% 0/ 50 = 0% 210.213.133.109.static.pldt.net [210.213.133.109]
13/ 50 = 26% |
7 173ms 20/ 50 = 40% 0/ 50 = 0% las-b3-link.telia.net [62.115.148.164]
5/ 50 = 10% |
8 267ms 25/ 50 = 50% 0/ 50 = 0% nyk-bb2-link.telia.net [62.115.116.97]
9/ 50 = 18% |
9 341ms 34/ 50 = 68% 0/ 50 = 0% prs-bb2-link.telia.net [80.91.253.125]
0/ 50 = 0% |
10 357ms 34/ 50 = 68% 0/ 50 = 0% ffm-bb3-link.telia.net [213.155.135.22]
6/ 50 = 12% |
11 —- 50/ 50 =100% 10/ 50 = 20% ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.74]
0/ 50 = 0% |
12 —- 50/ 50 =100% 10/ 50 = 20% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 50 = 0% |
13 356ms 40/ 50 = 80% 0/ 50 = 0% 206-127-158-1.ncsoft.com [206.127.158.1]

Trace complete.

• pathping -w 500 -q 50 -4 54.239.174.252 <--*

Tracing route to server-54-239-174-252.mnl50.r.cloudfront.net [54.239.174.252]
over a maximum of 30 hops:
0 Ryx.domain.name [192.168.1.2]
1 192.168.1.1
2 * 124.104.192.1.pldt.net [124.104.192.1]
3 119.93.255.201
4 210.213.130.106.static.pldt.net [210.213.130.106]
5 122.2.175.42.static.pldt.net [122.2.175.42]
6 * 210.213.132.41.static.pldt.net [210.213.132.41]
7 122.53.141.254.static.pldt.net [122.53.141.254]
8 * * *
Computing statistics for 87 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ryx.domain.name [192.168.1.2]
0/ 50 = 0% |
1 1ms 0/ 50 = 0% 0/ 50 = 0% 192.168.1.1
17/ 50 = 34% |
2 124ms 17/ 50 = 34% 0/ 50 = 0% 124.104.192.1.pldt.net [124.104.192.1]
1/ 50 = 2% |
3 149ms 18/ 50 = 36% 0/ 50 = 0% 119.93.255.201
2/ 50 = 4% |
4 140ms 23/ 50 = 46% 3/ 50 = 6% 210.213.130.106.static.pldt.net [210.213.130.106]
0/ 50 = 0% |
5 193ms 20/ 50 = 40% 0/ 50 = 0% 122.2.175.42.static.pldt.net [122.2.175.42]
6/ 50 = 12% |
6 162ms 26/ 50 = 52% 0/ 50 = 0% 210.213.132.41.static.pldt.net [210.213.132.41]
24/ 50 = 48% |
7 —- 50/ 50 =100% 0/ 50 = 0% 122.53.141.254.static.pldt.net [122.53.141.254]

Trace complete.
Section completed in 295.47 seconds

—
Is it my ISP or ANET?

From last 3 patches i was haveing dc and 5min lags at least once a day from last patch 4 days ago im haveing more dc’s a day and from last 2 days ago, 5-10 min game time then 5-15s lag.

Hello. I am having some disconnections (crashes) almost 1 disconnect per day.

My schedule is from 2 pm evening (central / texas) to 9 in the morning am / central texas.

I play all night long, and every day for the last 5 days. Almost every day i disconnected 1 time.

I am using AT&T wireless internet. I disconnect about 4 hours into the game..sometimes 6 or 8 hours…but mostly at random times and it happens only 1 time a day.

My computer specs are the following -

Windows 10 Home Edition.
Processor – Intel Core i3-4160 CPU @ 3.60 GHz
8gb Ram
64 bit operating system 64x-based processor
Graphics card = Intel HD Intergrated graphics card 4400

Game settings – medium everything.

AT&T wireless high speed internet.

Playing guild wars 2 while steam is active in the background (on idle statues).

NOTE – When guild wars 2 crashes. It says ( Guild wars 2 has stopped working, windows is attempting to find a solution to this problem) and i never get a bug splat report or a window that lets me send bug reports.

Any help would be helpful thanks.

Since a few weeks, I encounter long lags and about 1 disconnect per day. Never had any before. The frequency seems to increase.

The symptoms are always the same: at one time I realize all characters around me are standing still or running away in a straight line. I can move but all my activated skills are spinning, and after 20 or 30 seconds I get 7:11:3:191:101 and I’m back at the character selection.

The strange thing about it is that I am able to relogin immediately and I’m always back in the open world instance I was before (and Fractals → LA). Even if the open world instance was full. It seems that the server didn’t knew I were disconnected. Friends told me that my character was still moving according to the keys I pressed. So it seems the data transfer was suspended only in one direction but not the other.

Encountered this with Tequatl and with the new super-zerg Ley-events.

Will open support tickets with details if it happens from now on.

I have one of the last disconnects on video and have the IP addresses of the map (-maploadinfo) – are you interested although it is 2 days ago?

I have been having constant disconnecting issues as well. GW2 does it, no other major online game I play does. I have tried different ports. Just a moment ago I logged in and 20 seconds later, disconnected, got back on, immediately disconnected. I am using the 64bit version, but until recently I have had no problems.

I ran a repair just now and will try again.

I have Windows 7 Ultimate 64bit
Intel i7 975 @ 3.33GHz
12.0GB Ram
NVidia GeForceTitan
Shaw Cable Internet

Hi!

I am struggling with connection issues too. It`s now about a week that I have huge laggs (especially in WvW) and frequently disconnections. First I suspected my providers service, but as other online-games work fine it must be an issue from Anet’s side and their server technics. Hopefully things are getting better.

Tyronimus.7485:

Hi!

I am struggling with connection issues too. It`s now about a week that I have huge laggs (especially in WvW) and frequently disconnections. First I suspected my providers service, but as other online-games work fine it must be an issue from Anet’s side and their server technics. Hopefully things are getting better.

This thread refers to an issue weeks ago. Other online games working fine tell you little about your connection to Anet servers in Texas or Frankfurt. Other online games are not located there. Your internet takes a unique route to get there. You can refer to ping plotter or run a trace route to determine where the packet loss happens.

Locking this up as the networks in question have since rectified the issue