Disconnections due to "Incorrect or bad password"

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: SausageStorm.4293

SausageStorm.4293

As title states I’ve disconnecting a lot lately while getting that message. I’ve changed my password countless times and still get those disconnects.

I’m not sure what to do, am I possibly being hacked?

(edited by Moderator)

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: Jayshua.5068

Jayshua.5068

My wife and I have been getting an “Incorrect Password” error and kicked from the game at random times. AFK in LA, In a Dungeon, Out in the World… Anywhere, Anytime…

I’ve seen many others having issue with this as well and I am trying to figure out if this is Authenticator related or not.

If anyone else is getting this error, please post here and add if you are using an Authenticator or not.

Thanks!

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: UnfairOphelia.9763

UnfairOphelia.9763

Yes, this is a known issue. There are a few different threads covering this already: Getting-boot-out-of-the-game-Bad-Password, Is-someone-trying-to-crack-my-account, ERROR-11-1000-7006-743-101, Incorrect-password-in-game.

According to Gaile, the team knows about this problem and are trying to figure out how it happened and how to address it.

Scribe and Executive Officer of Sognatori di Tramonto [DRMS] on Fort Aspenwood.
A proud altaholic and cartographer.

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: Jayshua.5068

Jayshua.5068

Here is the error we are getting…

Attachments:

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: Jayshua.5068

Jayshua.5068

I am fairly certain this is related to the Authenticator somehow…

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: UnfairOphelia.9763

UnfairOphelia.9763

Doubtful about the authenticator connection. I don’t have one, and neither does my BF who gets the same message.

Scribe and Executive Officer of Sognatori di Tramonto [DRMS] on Fort Aspenwood.
A proud altaholic and cartographer.

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: Fodux.5379

Fodux.5379

I’ve been getting this a lot too. At random times. It’s extra annoying when I’m in an instance or WvW.

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: UnfairOphelia.9763

UnfairOphelia.9763

Yes, this is a known issue. There are a few different threads covering this already: Getting-boot-out-of-the-game-Bad-Password, Is-someone-trying-to-crack-my-account, ERROR-11-1000-7006-743-101, Incorrect-password-in-game, Incorrect-Password-Kicked-from-the-Game-Randomly.

According to Gaile Gray at ArenaNet, the team knows about this problem and are trying to figure out how it happened and how to address it.

Scribe and Executive Officer of Sognatori di Tramonto [DRMS] on Fort Aspenwood.
A proud altaholic and cartographer.

(edited by UnfairOphelia.9763)

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: SausageStorm.4293

SausageStorm.4293

Yes, this is a known issue. There are a few different threads covering this already: Getting-boot-out-of-the-game-Bad-Password, Is-someone-trying-to-crack-my-account, ERROR-11-1000-7006-743-101, Incorrect-password-in-game, Incorrect-Password-Kicked-from-the-Game-Randomly.

According to Gaile Gray at ArenaNet, the team knows about this problem and are trying to figure out how it happened and how to address it.

I see. Thank you for the answer. Hopefully they fix it as soon as they can.

Disconnections due to "Incorrect or bad password"

in Account & Technical Support

Posted by: Vlix.7910

Vlix.7910

same issue here