Disconnects and Graphic issues

Disconnects and Graphic issues

in Account & Technical Support

Posted by: jed.1450

jed.1450

I have been having a lot of disconnects in the last week or so. It typically happens when I have just completed a story quest instance and of course I have to do it over. It has occurred randomly as well. Since the patch I am also getting weird screen anomalies that I don’t know are related. In looking at this traceroute, I don’t understand as a US player why I am routed to Frankfurt and then back to US ncsoft. This Frankfurt piece looks to be where the issue starts…I am obviously no master of any of this networking side, but I have investigated by router, called my ISP, have a new machine with a newer graphic card and cannot believe this is a result of something on my end.

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Disconnects and Graphic issues

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Looking through the log you posted I can’t see anywhere where it shows you are being routed to Frankfurt. I would venture to guess that Level3 is the issue, that backbone provider in known to be very laggy.

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Disconnects and Graphic issues

in Account & Technical Support

Posted by: jed.1450

jed.1450

yeah …just frustrated….came out of no where again. Have been going good for a long time…and then in the last 2 weeks here we go again.