Guild Wars 2

When my wife was buying and registering both of our games. She registered mine as bver.3285 and she registered as Zora Lilijana.5976.

Here is the email she received, can forward if needed.

==
Congratulations on successfully completing the registration process for Guild Wars 2!

The game client will be available shortly; we will send you an e-mail with a download link.

Your Guild Wars 2 User ID is:
Zora Lilijana.5976

This is a unique account identifier, consisting of a name and a randomly generated four-digit code. You’ll use it during the Guild Wars 2 Beta Event, on the Beta Forums, and in Guild Wars 2 after launch. The name and four-digit code will be your handle on the Beta Forums. The four-digit code does not appear in the game itself unless another player chooses the same name, in which case both your name and the four-digit code will appear.

Save this e-mail for reference! You may need to provide the game account information or your unique ID to a customer service representative to obtain customer support.

We’ll see you in-game!

The Guild Wars 2 Team
==

However upon logging into her account the Display Names shows as Bver.5619
She has put in support tickets and no resolution was ever offered to her.

Thanks for your time.

Exactly same thing happened me and my girlfriend, i got her name.
Put in a ticket a week ago, still no resolution.

Ticket number:
120826-008772

Did you all use the same email, or same computer? I ask because my fiancée and I both play the game, use separate emails, signed up on our respective computers, and didn’t have this issue, even though we live under the same roof. I’ve heard of other people changing their email addresses or computers they signed up on to be able to log in correctly, maybe that would work in these instances also?

I believe she did it on the same computer