Display name still incorrect

Display name still incorrect

in Account & Technical Support

Posted by: Boggs.6482

Boggs.6482

I submitted a support ticket on January 8th requesting an display name change. The display name was changed, but I still randomly see my old display name in places (guild menu, leaderboards).

I brought this issue up immediately after it was changed, and got this in reply:

“When a display name is changed, it can take time for that change to update across all servers. This can result in your previous display name being visible to you when changing maps, especially when traveling to WvW or guesting in other worlds. So please allow a few days for your new display name to become visible in all areas of the game and on the forums, as well.”

It’s almost been a month since this change and I’m still seeing it :/ halp anet

(edited by Boggs.6482)

Display name still incorrect

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Acount Names are email addresses associated with game accounts. I don’t think anyone is seeing that.

Display Names may show up in Guild menus, etc. You may find this informative: https://forum-en.gw2archive.eu/forum/support/support/Two-different-account-tags/first#post4764250

Good luck.

Display name still incorrect

in Account & Technical Support

Posted by: Boggs.6482

Boggs.6482

yeah sorry, thanks what I meant. It’s my display name that’s the issue.