Do Report claims even get looked at?
I also require for the official response of this question.
Do Report claims even get looked at?
in Account & Technical Support
Posted by: Astral Projections.7320
I read the Account Issues forum and there are threads there periodically from people upset because they got a forced name change or were suspended for language, so those work. I also see ticket numbers on the Tickets for Review thread where Gaile says the account is terminated and won’t be reinstated.
(edited by Astral Projections.7320)
I wonder as well. They don’t have a problem deleting my posts, but I notice the white knights hardly ever come down and they can say the same things I get mine deleted for verbatim. Like advertising links to people whom may or may not have been responsible for the DDoS attack in Tech Support. They must really be upset to allow a hit list on the official forums.
there should be a report button “this person is a trolling —--” i mean it’s just going to end up in the e-paper shredder like all the other reports.. but at least it would make you feel better
if there isnt a ban list then there isnt a ban.that the rule in online games
Do Report claims even get looked at?
in Account & Technical Support
Posted by: penelopehannibal.8947
I’m fairly sure they do look at them, but if you’re talking about In-Game reports, don’t look for them to respond to each individual report that is sent to them for obvious reasons.
if there isnt a ban list then there isnt a ban.that the rule in online games
I have personally never seen a list of people that got banned in any game I have played, and I have played rather many online games.
Krall Peterson – Warrior
Piken Square
I also require for the official response of this question.
Why would anyone ever respond to such a demanding and entitled statement?
Anet has given you an in-game tool to report bugs and improper player behavior and is under no obligation to indicate to any player how the information is used or acted upon. Any implication by players they are OWED this feedback is simply delusional.
Fate is just the weight of circumstances
That’s the way that lady luck dances
(edited by Brother Grimm.5176)
Is it just me or does it seem that report claims for anything other than gold sellers ever get handled? I also feel that a lot of people feel this way and because of such do not care if they get reported.
Anyone else?
I’ve personally seen people come back after some “time away” and whine about their “vacation” so yes, they must work. For privacy reasons, Anet isn’t going to say “So and So was banned”. They also don’t ban the moment you report as a human looks at the report to ensure you are actually reporting for a legitimate reason and not just troll reporting someone you hate.
ArenaNet Communications Manager
Every in-game report is reviewed and acted upon, when necessary. In-game reports are simple to submit and are provably effective.
Now, no one who submits an in-game reports will receive a personal response; that’s simply not the way the system works. You report, in the game, and the report generally is seen within minutes and is often acted upon, when appropriate, in a very short period of time. Reports that take longer to investigate may be acted upon in a day or two. Reports that are not creditable, or which our investigation finds to be without merit, naturally are not acted upon at all.
Further, there are two types of actions: Suspensions and Terminations. Suspensions are temporary, so don’t conclude that “nothing happened” because you spot the player you reported a week or a month later. Terminations are permanent, and yes, terminations happen every day, and not solely on the basis of RMT (in-game sold sales, advertising, etc.)
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet