Do Visa cards not work in this game?
ArenaNet Communications Manager
Oh we sure do take Visa! And yes, not having a valid card accepted is truly a pain, so I’m sorry you’re having this trouble.
You just posted, and I’m hoping this cleared up. One thing you might try is clicking the icon of the Visa on the order form. A few players have told me that enabled the purchase for them. Alternately, our support team is answering tickets really quickly, so I suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket. (And providing the last four of the two CC’s would be helpful here.)
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet