Does Game Support Department even exist?

Does Game Support Department even exist?

in Account & Technical Support

Posted by: Simon.3794

Simon.3794

So i sent two letters already to support, so i can get a refund of my double draconic armor.

but they always respond me with “I am transferring your ticket to our Game Support Department so that an agent on that team can assist you.”

i’ve received this kind of reply before, and never got any response after that.

Does Game Support Department even exist?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

So i sent two letters already to support, so i can get a refund of my double draconic armor.

but they always respond me with “I am transferring your ticket to our Game Support Department so that an agent on that team can assist you.”

i’ve received this kind of reply before, and never got any response after that.

Sending additional tickets only slows down the process. As you can imagine, the CS team has a lot on their plate currently. They will address your issue as soon as they can, I am sure. Good luck.

As for your previous ticket, did you post in the Sticky ‘Tickets 3 Days and Older’?

Does Game Support Department even exist?

in Account & Technical Support

Posted by: Ves.8236

Ves.8236

Its automatical responce. Check out oficial Support thread here

From the smallest blade of grass to the highest mountain, where life goes—so, too, should you.

Does Game Support Department even exist?

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Just out of curiosity, what do you expect to be “refunded” to you for multiple (potentially crafted) Exotic armor?

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances