Don't have my serial number
If i dont get any help by the end of the day, im just gonna call it a loss, and move on, never seen a game with such horrible customer service.
ArenaNet Communications Manager
I understand that you’re discouraged, and I don’t know what the issue is, but I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
Or maybe this is resolved? I see the first three post are deleted…
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet