Guild Wars 2

Let me start this post by saying that I own GW2 and know my account information, however, I forgot my information for Guild Wars 1 and really want to play that, so this is regarding a GW1 issue….Everything regarding Guild Wars 1 is dead, and I was hoping someone here can help me by pointing me in the right direction.

Let me say that I already e-mailed GW1 player support through their website on OcT 27. I received an e-mail on Oct 29 stating that they got my ticket and it’s in the queue but…it’s now Nov 12 and I’ve heard nothing after that. Surely GW1 doesn’t get too many support tickets considering how old it is, or has the infrastructure just collapsed and I had no idea?

Help please!

Were you able to link your gw1 account to gw2. If you did the log in info is the same for both now. The only thing extra you would need for gw1 is a character name.

Actually, the queue is quite long, and they may just have not gotten to your ticket yet. Thousands of tickets go through each day.

Good luck.

Thanks for the responses guys. I attempted to log in today and I kept getting that my password was wrong. After trying everything I could think of, I switched to the e-mail I first made when i was like….12. Turns out my password was fine but THIS was the e-mail that was needed. Don’t know why it kept saying the password was wrong when my other e-mail had no account at all, but anyways! I’m in and starting a Prophecies Elementalist, and I’m going to make an Assassin soon as well.

All this nostalgia is hitting me so hard, I think I might legit cry when I reach Kryta and hear ‘Temple of Tolerance’ for the first time all over again.

Thank you ANet for making a masterpiece and not shutting the servers down either!

They do that to thwart people who have email lists and a list of common passwords.

Rather than let them know that Email Address 1 is not a valid one (and therefore they don’t need to waste time on it), they make them think it’s valid. So they waste time on it instead of moving on to Email Address 2 which could be a valid one (most likely for someone else).

^Good to know, thanks.

Funnily enough, support e-mailed me early this morning after I posted this topic and had already remembered my log-in email. :p

Did you update your ticket to let them know you no longer needed assistance? That is something you should always do to help the queues and lessen the workload. =)

I responded back to the e-mail and they responded back saying they’re glad the issue was resolved and they closed the ticket.