Download Client appears then vanishes

Download Client appears then vanishes

in Account & Technical Support

Posted by: LoganOleary.2657

LoganOleary.2657

So been away from GW2 for a while…but wanting to come back. Do I have to purchase the expansions to play? I have the original GW2 disks still but when I try to run the Client, it pops up momentarily then vanishes. I even have the disk in and its not spinning or doing anything it seems. Thou when I try again I get a notice saying a version is already running, any help?

Download Client appears then vanishes

in Account & Technical Support

Posted by: Ben K.6238

Ben K.6238

It’s running in the background, but for whatever reason hasn’t finished loading. Perhaps try heading to https://account.arena.net/content and see if you can download a new client? I highly recommend the 64-bit version, which wasn’t available at release.

[Edit: If it’s still running and you need to restart it, you can end the task from Task Manager, which you can access via Ctrl-Alt-Del. But it sounds like the client just isn’t working for you, so hopefully a new one might fix it.]