Guild Wars 2

Seems I’ve tried disabling my firewall, cause that has nothing to do with it anyways. But people tend to think so, restarted my pc, router, etc. I was on it a few hours ago just fine, but all of the sudden I try to log in this morning and nope.

I can play other games just fine. But I use VIPRE virus protection, I’ve added said gw to the “exception list” “assetcdn.101.ArenaNetworks.com” still nothing, I’ve disabled the wall for now, and it still doesn’t do anything. Never had this issue, "Download failed! Please check your internet connection and try again. (2)
Is the same error code it keeps giving me, the client than will not close, I have to open up windows task manager to close it.

If you send a ticket to support, they will be able to assist with this. Think they have seen this issue before.

Whilst you wait for a reply, also worth browsing the technical and accounts subforum. I believe similar issues are reported there with some answers

@ Randulf, Yup I have sent in one, looking for suggestions, or fixs from those it’s happend to before, instead of finding known issues dating back as 2012, through google search doesn’t solve issues for today’s time. Sadly enough, I checked tech forums, and only see one poster on the main page with the same issue, but they suggested to add “assetcdn.101.ArenaNetworks.com” to exception list, and it worked for them. Where as it’s not for me.

I have Vipre as well and what I did was to add ArenaNetworks.com to the bad web site exceptions list. That fixed the issue for me.

My girlfriend is currently having this problem, she also has VIPRE, If I figure it out I’ll let you know.

with a mix of restarting pc and updating it, and the VIPRE exception add it finally works.

I also had this problem with VIPRE blocking assetcdn.101.ArenaNetworks.com. I put it on the exceptions list on the firewall settings and now everything is working.