Downloads to 100%, doesn't open after

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: heartbreak.8937

heartbreak.8937

I’ve been waiting to play for days! I’ve now downloaded the game to 100% but nothing happens after.. If I close the downloader I will have to restart the download.. but nothing happens once it gets to 100%.. please help.

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

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Hey there heartbreak – In order to get a better idea of what’s going on here, could you please post your system specs to start?

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: heartbreak.8937

heartbreak.8937

I have a 2.6 ghz macbook pro retina,
8 gb ram, 512 gb SSD

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: munkiman.3068

munkiman.3068

[TAO] Founder/Owner and Administrator for the NSP Server Website

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: heartbreak.8937

heartbreak.8937

Thanks, I’ll give that a try once I’m home

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: heartbreak.8937

heartbreak.8937

To change the language, I’m guessing you click on one of the flags?

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: munkiman.3068

munkiman.3068

To change the language, I’m guessing you click on one of the flags?

Yes

[TAO] Founder/Owner and Administrator for the NSP Server Website

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: heartbreak.8937

heartbreak.8937

I’m home now.. changed the language.. getting very frustrated. This is the third time I have to download this massive file.

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

Hey there! Sorry for the delay. Could you also let me know what graphics card it is that you’re using in addition to the OS?

Downloads to 100%, doesn't open after

in Account & Technical Support

Posted by: munkiman.3068

munkiman.3068

In addition to providing the requested info for Ashley. I’d suggest a couple things. First are you an administrator System Settings→Users and Groups→your login = admin? If not try getting the admin user to login and download the client. Secondly, if you ran user permissions Applications→Utilities→Disk Utility→Repair Permissions as a non admin user, you can run into similar problems, have the admin user run this again. These are obviously based on whether or not you are admin. If so, than these are moot.

Also, switching your language has to happen when the loader is actually stuck, not before. There is an odd glitch that the loader won’t load, and then switching languages at that point fixes. If you do it before (while the loader is downloading) it won’t actually fix it.

[TAO] Founder/Owner and Administrator for the NSP Server Website