Dual Display Blinking

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

Okay I have tried this with BOTH the Mac client and on Windows 7 and I’m having the same issue with both. It is ONLY when I’m trying to play Guild Wars 2.

I’m using window mode 1920 × 1200

I am only playing the game on one screen, but I use the secondary screen for GW2 wiki, etc.

Whenever I run the client and my toon finally loads in, everything is fine for a couple minutes. Then the game freezes, both displays go black, then everything moves onto the first screen and the game resumes. Then the game freezes again, everything goes black, and the second display comes back. It is acting like the game can’t decide what screen resolution the game is supposed to be running under.

I’m thinking it has something to do with the Windows OS screen handling part of the client. Everything was working okay until the last couple updates from ANet.

I thought perhaps the power supply was defective in my second display, so I replaced it but the issues persists, and it ONLY happens when I run the game.

“Building a wall is like fighting a war…”

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

Maybe it has something to do with the screen refresh?

“Building a wall is like fighting a war…”

Dual Display Blinking

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

I use that resolution and run the game on 1 monitor and use a 2nd for everything else. It could be a couple of things. Windows 7 here, so I don’t think it’s completely a windows problem per say.

I’m wondering if it’s a power issue though. That your power supply isn’t able to keep up with the demand.

I’m a Moose, a ginger moose even.

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

I’ve got a 250 watt power supply in the second display. The first one has a 212 watt supply. I don’t think it’s a power issue, because as I’ve said I changed the second one last week.

I only have had problems since the recent updates. Once all the screen refresh stuff is done, it finally settles down and I can use the second display as normal.

I’ve also tried repairing the clients on both Mac OS X and Windows 7.

“Building a wall is like fighting a war…”

(edited by Necromus.9276)

Dual Display Blinking

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

I’ve got a 250 watt power supply in the second display. The first one has a 212 watt supply. I don’t think it’s a power issue, because as I’ve said I changed the second one last week.

I only have had problems since the recent updates. Once all the screen refresh stuff is done, it finally settles down and I can use the second display as normal.

I’ve also tried repairing the clients on both Mac OS X and Windows 7.

I was more referring to your computers power supply to your video card. It was sounding it like can’t keep up.

I’m a Moose, a ginger moose even.

Dual Display Blinking

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

I’ve got a 250 watt power supply in the second display. The first one has a 212 watt supply. I don’t think it’s a power issue, because as I’ve said I changed the second one last week.

I only have had problems since the recent updates. Once all the screen refresh stuff is done, it finally settles down and I can use the second display as normal.

I’ve also tried repairing the clients on both Mac OS X and Windows 7.

I was more referring to your computers power supply to your video card. It was sounding it like can’t keep up.

OP should look at this thread then:

http://www.tomshardware.com/forum/348043-33-graphics-card-power

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

I don’t think it’s a graphic card problem. Like I said the only time it screws up is when I’m running the game itself.

I just noticed that when it happens something called DMProxy keeps running multiple times. Haven’t been able to find much info on what this is supposed to do, but it only shows up when the game keeps blinking the displays.

“Building a wall is like fighting a war…”

Dual Display Blinking

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

What kind of mac do you have, what kind of screen do you have, and what port are you using?
There are compatibility issues with some macs and HDMI screens that results in flickering. Could that be the issue?

(Also as to it being a graphics card issue, just because it’s only when you’re running the game doesn’t rule that out. The game puts a heavier load on your GPU, so combined with driving a second display that could be putting a strain on it) – what graphics card do you have?

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

I’m using an iMac 27" with the Apple 27" LED Cinema display. Uses the mini display port.

It has a Core i7 (2.93 Ghz) with an ATI Radeon HD 5750 (1 GB GDDR5), 16 GB RAM.

No HDMI at all.

“Building a wall is like fighting a war…”

Dual Display Blinking

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

I’m using an iMac 27" with the Apple 27" LED Cinema display. Uses the mini display port.

It has a Core i7 (2.93 Ghz) with an ATI Radeon HD 5750 (1 GB GDDR5), 16 GB RAM.

No HDMI at all.

Is it possible for you to update your graphics drivers? the AMD website should have them. I recommend using the 13.2 version instead of the newer 15.1 version (which doesn’t support your mac anyway).

It’s strange that it’s only a recent issue.

Have you tried changing the resolution in game to force it to recompile the settings? e.g. maybe try running the game in full screen for a minute and then go back to windowed mode. And make sure that you check which display is being registered as your primary display in windows.

(edited by FlamingFoxx.1305)

Dual Display Blinking

in Account & Technical Support

Posted by: Necromus.9276

Necromus.9276

Well I tried your suggestion and it works to keep it from going nuts. The game still mucks with the second display until I make the game go full screen and then back to windowed mode. After that everything is happy. It stays that way until I run the client again.

At least this is a work-around, if not a bit clunky. Hopefully they can figure out what is causing the problem soon.

“Building a wall is like fighting a war…”