Dungeon Crash

Dungeon Crash

in Account & Technical Support

Posted by: AusterlitZ.7941

AusterlitZ.7941

I want to say that the game does not crash anywhere else.
The following dungeons have crashing issues for me:
Ascalonian Catacombs (near the lover’s room)
Twilight Arbor (close to the entrance)another party member crashed in the same place
Arah (at one of the final cinematics)2 other party members crashed with me
I want to add that the game crashes regardless of the pc i play it on(i have tried on 3 different PCs)
I attach the diagnostic report and a screenshot of the path where the game is installed

Dungeon Crash

in Account & Technical Support

Posted by: AusterlitZ.7941

AusterlitZ.7941

can an arenanet employee at least post here that they are aware of the issue?

Dungeon Crash

in Account & Technical Support

Posted by: Liliana Moore.4237

Liliana Moore.4237

Same for me the place that crash is Ascalon Catacombs.

Dungeon Crash

in Account & Technical Support

Posted by: AusterlitZ.7941

AusterlitZ.7941

ok,so after running arah again,nobody crashed at the cinematic,but i still crash in the other ones

Dungeon Crash

in Account & Technical Support

Posted by: lxxl.7831

lxxl.7831

I crashed the same places in AC and TA, haven’t been to other dungeons. It’s always the same spot like you described.

Dungeon Crash

in Account & Technical Support

Posted by: AusterlitZ.7941

AusterlitZ.7941

check out the useless response i got from customer’s support:

" Response Luis via Email 09/07/2012 12:44 AM
Hello,

Thank you again for contacting NCsoft Technical Support.

After reviewing the details of your PC’s configuration, your PC does not meet the minimum specifications to play Guild Wars 2 as intended. Specifically, your system’s Pentium® Dual-Core CPU E6600 @ 3.06GHz (2 CPUs), ~3.1GHz does not conform to the required minimum specifications"

So a 3.1 ghz cpu (1 ghz over the minim requirement one) causes me to crash in the EXACT place every time,only in dungeons,and also by radio communication,cause the 2000 $ pc i also tested the dungeons with the same crash ,to also crash.PATHETIC arenanet!!!

Dungeon Crash

in Account & Technical Support

Posted by: Krulz.6245

Krulz.6245

I had the same problem 1 day ago around 7 pm, I went with a pug to AC and once Im near the waypoint crash.
It was always that point.
I have been already in AC earlier with no problems, but that time I had to leave just after the first boss due rl issues. I dont know if that has something to do or not(like being saved or something)
Anyway, the same day, late in the night like at 1 or 2 in the morning , I tryed to enter again in AC and worked….so I have no clue if they fixed something, if they have read my ticket, if it’s random or what. =/

Krulz – Guardian –
~Piken Square~

Dungeon Crash

in Account & Technical Support

Posted by: Seth.1079

Seth.1079

I am having crashing issues in every single dungeon.

Dungeon Crash

in Account & Technical Support

Posted by: Apostate.2459

Apostate.2459

Having the same issues. Its very embarrassing and is putting me off finding a group to dungeons with. My computer surpases the recommended requirements. I did notice that in TA every time we began to fight a Nightmare Sorcerer the client would crash. In AC I had the same issue with the lovers, but after updating to the latest beta Nvidia driver I could do a full run with no issues. I have however suffered yet another crash during Arah explorable during the first boss.
I dont have any problems with any other part of the game even wvwvw or pvp.