E-mail Authentication not in inbox.

E-mail Authentication not in inbox.

in Account & Technical Support

Posted by: Cathgar.7581

Cathgar.7581

Went to play, waiting for authentication.

Says an email sent (hotmail) and been waiting 15 minutes for it.

Refreshing inbox and it is not in junk or anything else, doesn’t normaly take this long.

Is quitting client and redoing ok or will this bugger things up as original authentication not used?

E-mail Authentication not in inbox.

in Account & Technical Support

Posted by: Cathgar.7581

Cathgar.7581

Ok, closed client and restarted, it sent an email which was received instantly and worked.

So it looks like the original authorisation email was not sent, is this a known problem/bug?

E-mail Authentication not in inbox.

in Account & Technical Support

Posted by: Cathgar.7581

Cathgar.7581

Update, received the original authorisation email.

Seems to be a problem either with hotmail or the authorisation email system.

E-mail Authentication not in inbox.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I have seen delays in receiving emails, too, and I’m never sure if it’s the sender or the receiving email system.

I am glad that you got the email and that all is well now.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet