E-mail not found?

E-mail not found?

in Account & Technical Support

Posted by: Kelkka.9086

Kelkka.9086

Installing Guild Wars 2 seemed to go all right, but I get an error message when I try to log into the game stating “The email address you entered was not found.” I got an e-mail confirming my registration of the game, so they clearly have my e-mail (and it works), so… Anybody have a clue what I try now?

E-mail not found?

in Account & Technical Support

Posted by: marcusbash.8642

marcusbash.8642

You got hacked and the hacker changed your email, welcome to the 20,000 and counting boat.

E-mail not found?

in Account & Technical Support

Posted by: Kelkka.9086

Kelkka.9086

Thanks for the quick response.
I was hacked in the time it took me to enter my account name and e-mail and hit the ‘login’ button? Doesn’t seem likely.

In any case, what do I do now?

(edited by Kelkka.9086)

E-mail not found?

in Account & Technical Support

Posted by: passion.5481

passion.5481

Hacked Account since 5th September
120905-004759
120905-008912 (prioritized)

E-mail not found?

in Account & Technical Support

Posted by: Kelkka.9086

Kelkka.9086

Stupid simple resolution to the problem. I foolishly thought where the login screen asks for ‘Account Name’, that it actually wanted my account name (rather than my e-mail address).