Guild Wars 2

One of my characters cannot login and keep getting this error code. I have tried logging in my other characters and don’t get the same problem. I have tried restarting my PC, my ISP modem and cleared cache but still get the same error code when I login my main character. I am trying to finish my map completion achievement and currently on 93%, whenever I am able to login that character and try to transfer to another map, I get the error code 5:11:3:159:101 . I am certain that its not an ISP problem because when i use my other characters in the same account nothing occurs. It only happens on that certain character I am doing map completion. And also the support is down, I cannot file a ticket or whatever. Please I need help.

no replies from support or forum admins. great help!

I have the same problem too

I dont think they have plans on helping us with this problem >.<

I’ve been having the same exact problems too.

Getting lots of this on PvP, whenever change of map or loading a new game.

Thanks for contacting us! Your request (640852:TICKET STATUS FOR TICKET NUMBER 640424) has been received, and is being reviewed by our Support team.

We’ll contact you as soon as we have an answer for you.

To add information to your request, simply reply to this email. If you no longer need assistance, just reply with “I no longer need help” in the body of your email.

That is what I keep on getting after sending them multiple tickets asking about the status of my request. I really don’t think ANET has plans on answering my inquiries with regards to the problem I’m having. They don’t seem to understand the frustration I am going through as a gamer who can’t log-in and as a customer who can’t get straight answers on why I am experiencing this problem. ANET Customer Service SUCKS!