EU - NA lag

EU - NA lag

in Account & Technical Support

Posted by: xlion.3065

xlion.3065

I have an EU and an NA account and live in the EU (ISP = german telecom)
I was playing my thief yesterday on EU and wanted to try out some build changes on my NA thief today.

Average ping shows 200-300ms which is higher than it used to be, but there is some additional and varying skill lag that makes skills like Death Blossom completely unpredictable to land (still no problem on EU).

Are there known problems NA server side or on the NA-EU internet connection?
At the moment NA thief isn’t playable from EU. Even gathering feels laggy …

Edit: Ping is peaking at almost 1000ms atm and the average is almsot 500ms. Clearly there is something wrong.

Edit2: How many steps does your Dagger Thief run after pressing 3? This very much depends, but 5 is my personal record.

(edited by xlion.3065)

EU - NA lag

in Account & Technical Support

Posted by: Wing.5487

Wing.5487

Yes reporting also ping all over the place, average 400 impossible to play

EU - NA lag

in Account & Technical Support

Posted by: xlion.3065

xlion.3065

I usually do some PvP for the daily, but this is a bad idea atm.
It’s probably good for people in the US when fighting others on NA servers, I guess.

EU - NA lag

in Account & Technical Support

Posted by: xlion.3065

xlion.3065

Interesting. Latency is suddenly down to 150ms and skill lag spikes are gone.
Without changing anything on my side of course.

4 20 ms 23 ms 23 ms 217.239.45.22

is now

4 15 ms 16 ms 15 ms f-ed5-i.F.DE.NET.DTAG.DE [217.5.95.18]

So this looks very much like a German telecom issue.

(edited by xlion.3065)

EU - NA lag

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Posted by: Ellieanna.5027

Ellieanna.5027

Sounds like one the hops your path to Anet’s servers was having an issue. Next time run ping plotter (google it, it’s free) and you’ll see where the issue is. If it’s Anet’s servers, then you can send it to them. If it’s outside of that, you can contact your ISP so they can let the hop know there is an issue. Most ISPs “forget” they can contact the hop in question mind you, so you might have to wait until it’s fixed. Or not having extremely high traffic for whatever reason.

I’m a Moose, a ginger moose even.

EU - NA lag

in Account & Technical Support

Posted by: xlion.3065

xlion.3065

Please don’t give advice when you have no clue yourself.

All tools required to trace routes and pings (ICMP echo replies) along routes are available on Windows (and Linux and Mac, …) already. While your (or I) may personally decide to download, install and run a 3rd party tool, it’s a very bad idea to suggest this to other people.

Most don’t even know what the Windows Resource Monitor is capable of.

Ping plotter wouldn’t have provided more information than I already had.
Latency seemed a little higher than usual, but it did not explain the skill lag spikes
of almost 2000ms. Luckily my ISP figured out that there was a problem .

(edited by xlion.3065)