East Coast Latency; ALTER.NET Congestion??

East Coast Latency; ALTER.NET Congestion??

in Account & Technical Support

Posted by: Evagal.2584

Evagal.2584

Was wondering if anyone else is having this problem; been having it for weeks now. I live in VA, ISP is CenturyLink. About 6pm my ping hits 230ms+ and sits there. (Average ping is ~120ms). Happens like clockwork, doesn’t seem to die out until around 12am. Problem appears to be at ALTER.NET?

3 51 ms 45 ms 46 ms va-71-0-83-97.sta.embarqhsd.net [71.0.83.97]

4 64 ms 69 ms 65 ms 208-110-248-241.centurylink.net [208.110.248.241]

5 79 ms 64 ms 65 ms bb-asbnvacy-jx9-01-ae0.0.core.centurytel.net [208.110.248.117]

6 61 ms 64 ms 58 ms dcx2-edge-01.inet.qwest.net [65.113.64.197]

7 64 ms 66 ms 70 ms dcp-brdr-03.inet.qwest.net [205.171.251.6]

8 171 ms * 167 ms 63.146.26.106

9 198 ms 205 ms 241 ms 0.ae1.XT4.DFW9.ALTER.NET [140.222.225.49]

10 206 ms 205 ms 204 ms
GigabitEthernet5-0-0.GW12.DFW9.ALTER.NET [152.63.97.90]

11 203 ms 198 ms 199 ms 65.205.119.210

12 199 ms 203 ms 199 ms 64.25.32-9.ncsoft.com [64.25.32.9]

13 201 ms 198 ms 200 ms 64.25.32-26.ncsoft.com [64.25.32.26]

14 207 ms 207 ms 209 ms 64.25.32-82.ncsoft.com [64.25.32.82]

15 198 ms 199 ms 200 ms 64.25.38-186.ncsoft.com [64.25.38.186]

Obvious jumps at hop 8 (167 ms 63.146.26.106) and even further jump at jump 9 with ALTER.NET (241 ms 0.ae1.XT4.DFW9.ALTER.NET [140.222.225.49]).

ANET told me they couldn’t help me because its happening before their network; ISP doesn’t own ALTER.NET..so..dunno what to do. Problem legit magically vanishes and I can play again at like 12am.

East Coast Latency; ALTER.NET Congestion??

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

Hop 8 belongs to Qwest (your ISP), that is the handoff node that hits Alter.net.
They can do head to head testing with in the transport group (gotta talk to their Tier3 Support group)

Here is the Info on the IP for hop 8

ISP: Qwest Communications
Host Name: 63.146.26.106
Organization: n/a
City: Washington
Country: United States United States
Country code: US
Latitude: 38.9097
Longitude: -77.0231
Region/State: DC

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD