Either want refund or solution.

Either want refund or solution.

in Account & Technical Support

Posted by: Blake.6274

Blake.6274

I have reset my password 3 times, and every time I try to log on it says It is incorrect, has been happening for months, either fix it or refund please. ( this is the 5th time ive had account issues with anet, really really bad customer service )

Either want refund or solution.

in Account & Technical Support

Posted by: Amarinth.2384

Amarinth.2384

Try posting a support ticket. Then patience is key… but the Support Team will help you.

Representing [Core of Sapphire Aliance] on Sorrow’s Furnace!
My Ranger will Porcupine your faise. :o

Either want refund or solution.

in Account & Technical Support

Posted by: Blake.6274

Blake.6274

I got to this issue from posting tickets, i’m really at my patienece end with this support system. 5 month i been trying to play.

Either want refund or solution.

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

The Anet forum response will be to contact support for either option.

I’m a Moose, a ginger moose even.

Either want refund or solution.

in Account & Technical Support

Posted by: Jinx.7945

Jinx.7945

I got to this issue from posting tickets, i’m really at my patienece end with this support system. 5 month i been trying to play.

If your ticket is more than 3 days old, and you are still having trouble, post in this thread: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first. Be sure to include the ticket number.

Either want refund or solution.

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everyone.

Blake, have your previous tickets been closed? If so, we would encourage you to send a new one informing Customer Support of this, since you have been waiting for long. If you do not receive an answer for three or more days, then proceed to post your reference number and a brief description in the post indicated by Jinx, so it will be taken as priority.

Thanks and sorry for the inconveniences caused.