Guild Wars 2

guys please tell me how to change the email id i need to change it.. please help..
i created a support login id for asking them and answered the questions they asked me.. but they say they failed to verify that information … they cannot help me for the further on that isssue

You can only change your email address through support. It sounds like you need to find more evidence that the account is your own. Customer Support tries to make very sure they are not giving access to accounts to the wrong person, i.e. someone trying to gain unauthorized access.

okay.. so i need to create the support id again? what more proof they want ?
its wired and pathetic

You can update your support ticket and ask them what other information they require.

This link may be helpful: https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/first#post285416

Good luck. =)

thanks lemme try that

You are most welcome. =)

Incident: 130504-001613 this is my incident no please guys help its not getting done

I see you have already posted in the sticky for review. Remember, you can update your ticket with new information at any time. They have responded saying it will take some time to discern what is going on with your account, so you can only wait for said review. I am sorry you are having difficulties with changing your email address, and/or establishing ownership of the account.

Good luck on review. =)