Email auth Issue

Email auth Issue

in Account & Technical Support

Posted by: Gnat.5124

Gnat.5124

Hello, there seems to be an issue with the email auth not remembering the network even when the box is ticked. I really don’t want to remove this extra layer of security, anything I can do?

Thanks

Email auth Issue

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some people have dynamic IP addresses, and it takes awhile for the Email Authorization to learn the range. Eventually, it does, though.

Email auth Issue

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Gnat — I’m get daily warnings for certain systems we use at work. I figure okaying my own access is a small price to pay for the one day I might get a message that “Someone is trying to access your account from Uzbekistan or Uruguay.” I just put up with the confirmation process and move along.

As IC said, the requests for confirmation will decrease over time.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Email auth Issue

in Account & Technical Support

Posted by: Gnat.5124

Gnat.5124

Agreed Gaile, it’s just an annoyance more than anything else.

Would I be mean to say I’m glad it’s not just me?

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