Guild Wars 2

Yes, Customer Support can help. Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information if you do not know it, which means some fields may be left blank. However, there are two drop-down areas that require an answer. Once you’ve submitted a ticket, the CS Team should be able to help you.