Email sruvey links not working

Email sruvey links not working

in Account & Technical Support

Posted by: Malice.9105

Malice.9105

Hi,
I’ve received an email to fill out the lost shores survey but when I go to click on the link I get a big pond page saying it doesn’t exist… I’d like to fill out the survey, anyone else having this issue?

Email sruvey links not working

in Account & Technical Support

Posted by: Umbra.5180

Umbra.5180

Having a problem with it also.

Did the first page then hit the next tab , it attempted to go to the next page… for around 10 minutes so I shut the page and tried to restart .

Can’t even load the first page now.

Email sruvey links not working

in Account & Technical Support

Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

I was able to complete the survay yesterday afternoon, so it was working then.

Email sruvey links not working

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

It was working for those of us who received it yesterday, but yes, it is not working for everyone. The team was apprised of this and they’re looking into it.

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet