Error Code: 45:6:3:2114

Error Code: 45:6:3:2114

in Account & Technical Support

Posted by: horsicorn.8650

horsicorn.8650

Im in the character select screen and the game crashes and when I try to log back in I get error code 45? Apparently that’s for breach of rules conduct, but I don’t recall doing or saying anything wrong. I’ve only been playing for 3 days, and I pretty much avoid contact with other people except to say thanks for helping me with an event or something. I swore like one time when an event boss killed everyone…is that really enough to get me suspended for 72 hours?

Error Code: 45:6:3:2114

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Posted by: BearArms.1654

BearArms.1654

Did you buy the game from the official site? If so, you’re now in the same boat as a good number of us who have been suspended in the past few days. Be sure to submit a ticket to support like they suggest. It will likely be escalated to the Payment Review Team. Hopefully they will sort all this out soon. One of the more recent news items is an article on Billing Maintenance on November 2nd, so maybe something went wrong with that.

Error Code: 45:6:3:2114

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Posted by: Gene Rojo.4207

Gene Rojo.4207

People getting more suspended? Seriously? Arenanet. I salute you guys, but please do something about this

Error Code: 45:6:3:2114

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Posted by: Dark Revan.7634

Dark Revan.7634

I got banned/suspended for this too today I didn’t do anything wrong either so it really puzzles me as to why I was banned.

Error Code: 45:6:3:2114

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Posted by: keczup.2981

keczup.2981

ANET stop banning people for nothing! I’m really angry, beacuse i’m waiting for a reply from ANET 10 days! And still nothing! I do not even know why my account is blocked. Anet, do something, please…

Error Code: 45:6:3:2114

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Posted by: LowSpirits.7018

LowSpirits.7018

I’ve just been banned.
For what?
I did not violate the terms of use!
Please answer

Error Code: 45:6:3:2114

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Posted by: Salaesori.1950

Salaesori.1950

same problem( was banned yesterday morning, write to support team and still waiting for answer or at least explanation about this situation(

Error Code: 45:6:3:2114

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Posted by: Reinth.1498

Reinth.1498

Same thing happened to me a few hours ago. This really stressed me out.. Are we going to stay suspended for weeks? or even for months??

It’s not a question of can or can’t. There are some things in life you just do.

Error Code: 45:6:3:2114

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Posted by: Salaesori.1950

Salaesori.1950

I hope not but if it will be so im seriously thinking to play something else.
This is the second time in the last 2 months when I have problems with arena without any explanation…

Error Code: 45:6:3:2114

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Posted by: Herpyderp.5312

Herpyderp.5312

Same here, tonight I wanted to play a little and BAM, account suspended. I don’t know what have I done, I bought the game two days ago, too noob to do anything bad! :P

Error Code: 45:6:3:2114

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Posted by: aegris.3175

aegris.3175

can say only +1
wait my answer only 2 day )
but…term of rules -scary me.Sometimes rules as “you get ban?thats only your trouble” >.<

Error Code: 45:6:3:2114

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Posted by: justice.8391

justice.8391

i have got answer later 4 days and they told me (i am escalating your ticket to our Payment Review Team to research your issue ), now im w8 again….. for another answer, total is 1 week I can not play

Error Code: 45:6:3:2114

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Posted by: poohy.9423

poohy.9423

I can tell you what happens now, I had the same error, your accont gonna be banned and you will have to buy new serial code and you will probably have to start with new account, nice ehh?

Error Code: 45:6:3:2114

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Posted by: Prinzkaos.4052

Prinzkaos.4052

I was farming on Cursed Shore? – Shelther’s and I was telling people to come on farm with me on the event that take place there. And i just said in the chat the you can make from 1-3 gold per hours and 3 mins later I got terminated. Why i only played this game for 3 weeks, I never bought any gold or sell any gold. And why will I be farming if i bought gold or farming for that amount of gold to sell? And why will I tell people to come in chat? I place a ticket and i never had a respond back. Can some1 help me plz. I pay 65$ for this game and i just got terminated for no reason or proof the i was selling gold or buying ; ;. why they just my account history? Terminating me from the game for no reason.

Error Code: 45:6:3:2114

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Posted by: Prinzkaos.4052

Prinzkaos.4052

why they just Look thru my account history? Terminating me from the game for no reason.

Error Code: 45:6:3:2114

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Posted by: RedR.8370

RedR.8370

That’s totally crazy i didn’t even start to play this game! I was banned before my first character in this game, what is this? How long we have to wait for any respond. Guys, please tell me what kind of answer did you get after unblock your accound, if they did it.
Oh and The Lost Shores passed without even minute of play

(edited by RedR.8370)

Error Code: 45:6:3:2114

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

What is happening in some of these cases — not all, but some — is that the account is purchased and then fails the “fraud rules” and is refunded and closed. This is frustrating, I know, but it’s a part of doing business the stops fraudulent purchases.

There are a lot of interesting “fraud rules” that I didn’t know about until rather recently. And while it may be perfectly legitimate that a person in Canada is using a credit card issued in Guatemala, or that a person with a credit card had a billing address on a different continent, those often point to fraud.

I’m not looking at the individual issues here, I just want to make you aware that if you buy from us and your account is closed because there is some question about it, you’re welcome to contact Support but do be aware that in most if not all cases, we are refunding the purchase price, and it may behoove you to see if that was processed by your credit card company so you have the full picture in front of you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet