Guild Wars 2

Hi, I’ve been playing for a long time now and I recently came into some issues with my computer. I’m using Kaspersky Pro 3.0 as my Anti-Virus and I had quite a few vulnerabilities so I had to do a Dis-infection and after that I’m unable to log into Guild Wars 2. It tells me “the game has lost its connection to the server”. I’ve never had this issue pre-vulnerability. I wait for hours and I’ve even restarted my computer a couple of times. I even made sure it’s in my exceptions on my Firewalls, but nothing is working. Thank you for your time.

Hi,

Anyone else getting error code 7:1000:7006:462 ? I get this error after been thrown out of the game. It seems to be the same error everybody else also is getting after 18pm gmt+1 time

meaning error code 42:0:9001:4409

I get the same error code same with 42:0:9001:4409 now and then.
This started to happen when the patch came (build 43170).

I’m not able to play the game at all and can’t even log in, sometimes I get in but I’m stuck on the loading screen into the map

Yesterday I even tried re-installing my client and it still gives me the same message.

I keep getting an error everytime I launch guild wars. it says the game client lost connection to the server please try again in a few minutes.. and I have internet connection.

so im getting the same problem any help?

same here please help!

Me too. Started as soon as it updated to build 48555

Issues here also :/

Yesterday evening I had no troubles logging in but this morning I keep getting this error code. it happens as soon as I press log in.

Same happens on my end. Everything was working fine 12 hours ago, now I get the Error Code 7:1000:7006:462

Koen Lenders.5971:

Same happens on my end. Everything was working fine 12 hours ago, now I get the Error Code 7:1000:7006:462

Same here…

I get it too…

Turns out there is also A thread about this in the bugs section
https://forum-en.gw2archive.eu/forum/support/bugs/Error-Code-7-1000-7006-462

code 7:1000:7006:462 and witch build 48555, i cant log in ..

my girlfriend had same problem, but i can play normaly. Have anybody same issues ?

I also feel the same witch build 48555…

i got same problem here

i got same problem cant login

i think after update latest i got this problem coz yesterday i still can open

Same wtf is with this game and no Gm response nothing here?

Same problem, tried many things to fix it, didn’t work. It’s not my connectivity…

i cant login after new update pls help

Did you really need to create another thread?
There are two threads at the very top of this forum both in which you yourself have written earlier today.

Same here, code error 7:1000:7006:462

Same issue. Also since installing the new build.
Oddly, the other pc and other account in my house is logging in and playing fine. oO

same problem here , any fix?

same problem here, can’t login after last patch. Anything?

what happen … I cant play

Does Anet even care about reading our posts and call? its been 24 hours and they havent fixed anything.

Stop bothering Re-installing/Fixing/Searching/Doing/or w.e you are doing to fix your problem. Its not your problem, its Anet server problem and apparently no body care to fix our issue from the staff team.

I’m also getting this error code. ._.

Same here.Never had this error.

Same here. anet why?!

Having the same issue, ran in safe mode and it still wouldn’t connect. Nothing wrong with the router because girlfriend using same internet and is able to play next to me. Please fix anet!

Can’t log in to the game, almsot impossible to log in to forum, submitted a ticket. Yesterday I could play normally and today my friends still can, but I can’t. Why? :C

Please, take a serious look at our problems, it all started when the patch went live.

Ditto. Other computer in same household can fine login and play

Ok, I was able to solve it. What I noticed was my desktop clock was wrong. I set it to the correct time and it allowed me to log on. Hope this helps!

I had this issue and discovered that my system clock was set to a day prior to today (5/5/2015). Once I changed it, I was able to log in.

Hope it helps someone with the error!

I checked and my date and time is correct.

My error code is 42:0:9001:4410

:c

maethorn.6735:

I had this issue and discovered that my system clock was set to a day prior to today (5/5/2015). Once I changed it, I was able to log in.

Hope it helps someone with the error!

guys, i think that’s it! try checking your date- mine was on yesterday and when i changed it the problem got solved! ^^ thank you maethorn!

Yurps, Maethorn’s thingy worked. No idea why the hell I was set to the fifth, but hell. changing it back worked <3

changing time worked for me thanks Maethorn

Lissa confound us, its true! Windows time was running 12 hours out of sync because I dual-boot with Ubuntu, and it by default sets the BIOS clock to UTC (I’m on UTC+12). I have told Ubuntu to knock it off, the time is correct, and GW2 runs.

Thank you for telling us about the windows time. I have not been able to log in since Tuesday. I went crazy reinstalling, change password etc. I was going to reformat my computer but decided to check the forum after I send a desperate plea for help to tech support.

Is this going to be an ongoing problem?

Had this problem, too. Windows clock was correct.

So I decided to try to look into GW2 directory and found a crash.dmp and a tmp file. Deleted them, restarted the client, and everything was fine.

Should you want to try something like that, just remember to never delete the executable or the “.dat” file (20+ gigabytes), because they are needed to the game

i also got that error
any ideas to fix it?

This is the first day I’ve tried to log in in some time. I’m getting the Error Code: 7:1000:7006:462. The build is 51547.

My clock and date match GMT, my time zone.
I’ve tried reinstalling the client, checking the solutions for other error codes (https://help.guildwars2.com/entries/38813526-Common-Error-Codes), and deleting the crash.dmp and a tmp file from the GW2 directory as suggested above.

All without success. It’s a consistent code 7:1000:7006:462 denial. Any help finding a solution would be much appreciated.