Guild Wars 2

I have tried purchasing gems a few times now and have been unable to.
please help me with this issue.

You need only one thread for an issue, in the future.

Some players have had success with purchasing a different amount (usually less at a time).

If you continue to have difficulties, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.