Error by starting GW2
Press that Show Details >> button and copy it to post here.
Press that Show Details >> button and copy it to post here.
- Crash <—*
Assertion: Failed to load file.
File: ..\..\..\Services\LoadHandle\LoadHandle.cpp(144)
App: Gw2.exe
Pid: 4360
Cmdline: /clientport 80
BaseAddr: 00BF0000
ProgramId: 101
Build: 37503
When: 2014-08-14T17:54:32Z 2014-08-14T19:54:32+02:00
Uptime: 0 days 0:00:02
Flags: 0
- System <—*
Name:
IpAddr:
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)
- System Memory <—*
Physical: 3764MB/ 6029MB 62%
Paged: 4416MB/ 6989MB 63%
Virtual: 3740MB/ 4095MB 91%
Load: 37%
CommitTotal: 2573MB
CommitLimit: 6989MB
CommitPeak: 4129MB
SystemCache: 1415MB
HandleCount: 36350
ProcessCount: 113
ThreadCount: 1290
- Process Memory <—*
Private: 116MB
WorkingSet: 105MB
PeakWorkingSet: 105MB
PageFaults: 70779
[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]
- Error Logs <—*
VerifyAccess failed or denied access with 0×80070716 – 1
Decode was cancelled in the middle of a file-load (0×0009814b0). Corrupted?
File size mismatch from archive for 0×0009814b0; expected = 2672, actual = 0
File 0×0009814b not found in main archive.
Deleting file 0×0009814b
Failed to load file 0×0009814b0
- DirectX Device Info <—*
VendorId = 0×8086
DeviceId = 0×0166
Version = 9.18.0013.3788
Description = Intel® HD Graphics 4000
Compat = 0×00000040
VidMem = 4036 MB
(edited by Soko.3249)
Technical Support
Have you tried simply right-clicking the Guild Wars 2 shortcut and clicking “Run as Administrator”? Additionally, are your video card drivers up to date? Do you have any security software running by chance? The more information that you’re able to provide the easier it will be to diagnose this issue and offer suggestions.
Have you tried simply right-clicking the Guild Wars 2 shortcut and clicking “Run as Administrator”? Additionally, are your video card drivers up to date? Do you have any security software running by chance? The more information that you’re able to provide the easier it will be to diagnose this issue and offer suggestions.
I did all what u wrote above and it’s still not working and i have no clue what to do more to make it work. I play this game for now almost 2 months and the issue just started today.
(edited by Soko.3249)
I was getting that annoying loadhandle.cpp error on Windows 8 over and over and couldn’t seem to repair it because the launcher would crash before it got to the point where repairs take place. My friend helped me see the mass of corrupt files in the appdata folder using this in command line:
dir “APPDATA\Guild Wars 2”
Entering the following in command line fixed it for me :
del /q “APPDATA\Guild Wars 2\*”
I’ve just made this post for anyone else who comes along with the same problem in the future. Basically it just clears the user data the quick command line way, I know it’s been noted before but it’s a possible fix so there it is again. I hope that helps people in future.