My friend just got one reply from support…
Hello,
The Guild Wars 2 Serial Code that you registered was a North American code originally purchased from our website https://buy.guildwars2.com/. This purchase was made using a stolen credit/debit card or PayPalr account and was thus flagged as a fraudulent charge. Your game account was banned as a result of the fraudulent purchase.
At this time, we have reviewed your account and have decided to release the account to you. The serial code has been permanently disabled as a result of the purchase using a fraudulent credit or debit card or stolen PayPal account.
I would suggest contacting the seller from whom you purchased the code for a full refund, as they sold you a code that was purchased fraudulently. I would not accept a replacement code, as it will likely be another stolen code.
In order to regain access to the game, you must re-purchase Guild Wars 2 again and apply a new, valid code to your account. To ensure this does not happen in the future, please purchase the game from one of our authorized retail partners https://buy.guildwars2.com/retailers or purchase directly from our website https://buy.guildwars2.com/.
Well… thats it! And I bought from official website with paypal account.
“NCsoft has no obligation to explain any decision…” 5.d.i Conduct Rules!
Yeah. The money was taken… its was at 09/11 and that are in my statement of my CC. Thats insane.
“NCsoft has no obligation to explain any decision…” 5.d.i Conduct Rules!