Error whilst downloading

Error whilst downloading

in Account & Technical Support

Posted by: Carter.3865

Carter.3865

Hi, I’m at the moment in the process of downloading the Digital Deluxe Version and half way through I got an error message about unable to connect to server and so on along with the problem could be Firewall and Router.
when I pressed ok the game has continued downloading?
Can anyone help?

Error whilst downloading

in Account & Technical Support

Posted by: Hickeroar.9734

Hickeroar.9734

ArenaNet commented on twitter yesterday that its servers were getting slammed from all the downloading of the game going on. They disabled the downloads for a while, and reopened it yesterday, so it’s probably related to that…

Error whilst downloading

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Carter,

If you’re still experiencing this issue could you please attach a Game Advisor report to this thread so we can look into this issue further? You can find the Game Advisor report through the link below:

http://us.ncsoft.com/gameadvisor/

Please note – you will be automatically prompted to download the application once you click the link. You can attach the report to this thread by clicking “More posting & formatting options…”

Error whilst downloading

in Account & Technical Support

Posted by: Carter.3865

Carter.3865

The game has downloaded, I was just a bit worried that some of it might be missing and not downloaded lol. Maybe I just lost connection for a few moments.