Guild Wars 2 Forum - Account & Technical Support

"Error window" but I can still play

So I’ve been crashing a lot lately, and every now and then when I get the error pop up, my game still runs, totally fine. All I need to do is drag the window out of the way and continue playing.

It happened again tonight while I was in wvw and I continued playing for over an hour. Why am I crashing so much and getting so many errors when my computer can play this game and every other just fine? I feel like it’s something on your end Anet, and not mine.

Attachments:

"Error window" but I can still play

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Please click on "Show details >> " and post the message that appears.

Brandar – Kodash [DE]
[SPQR]

"Error window" but I can still play

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

Oh man I feel dumb for not doing that. It happens so often though, I’ll get it next time.

"Error window" but I can still play

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

Okay it happened again, I was in the mists fighting NPCs and I got the error window, but was still able to play. This is what it said:

Crash <—*
Assertion: Failed to load file.
File: ..\..\..\Services\Asset\AssetPc.cpp(346)
App: Gw2-64.exe
Pid: 4820
Cmdline:
BaseAddr: 000000013FD10000
ProgramId: 101
Build: 57479
When: 2016-02-03T18:10:26Z 2016-02-03T11:10:26-07:00
Uptime: 0 days 0:18:46
Flags: 0×1

System <—*
Name: GOLDRATHIAN-PC
IpAddr: 192.168.0.11
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

System Memory <—*
Physical: 3497MB/ 8191MB 42%
Paged: 11089MB/16380MB 67%
Virtual: 8386595MB/8388607MB 99%
Load: 57%
CommitTotal: 5291MB
CommitLimit: 16380MB
CommitPeak: 5440MB
SystemCache: 2370MB
HandleCount: 24942
ProcessCount: 65
ThreadCount: 926

Process Memory <—*
Private: 1658MB
WorkingSet: 1613MB
PeakWorkingSet: 1750MB
PageFaults: 2621658

Memory Category Usage (Inclusive) <—*
[Category] [Size(MB)] [Count]
Root 829.60 750230
Programmer Data 585.36 215422
VRAM 543.50 23853
Engine 288.50 82893
Model-Programmer 213.74 19455
Game 185.79 112424
Uncategorized 177.92 523360
Content 130.84 37761
VRAM – Effect Texture 117.15 456
VRAM – Gr Postproc 88.39 20
VRAM – Prop Tex 71.22 477
Collections 65.14 3633
Dictionary 63.79 1074
VRAM – Character Tex 60.24 245
Gr 58.91 53811
Art Assets 50.19 6833
Text 48.09 3331
Character Models 43.08 1842
Composite Models 42.92 1246
Gr Umbra 38.69 999
VRAM – Composite Tex 36.16 188
Composite Tex Pool 35.23 130
Composite Tex 35.23 130
VRAM – DDI Shader 34.10 19984

Memory Category Usage (Exclusive) <—*
[Category] [Size(MB)] [Count]
Model-Programmer 211.22 16729
Uncategorized 177.92 523360
Content 130.84 37761
VRAM – Effect Texture 117.15 456
VRAM – Gr Postproc 88.39 20
VRAM – Prop Tex 71.22 477
Dictionary 63.79 1074
VRAM – Character Tex 60.24 245
Text 48.09 3331
Gr Umbra 38.69 999
VRAM – Composite Tex 36.16 188
Composite Tex Pool 35.23 130
VRAM – DDI Shader 34.10 19984
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – UI Textures 23.64 642
Archive 18.75 40
Audio FMOD 10.63 3995
Frame 10.52 107
VRAM – Terrain Tex 10.08 22
VRAM – World Map Tex 9.19 38
File Service 9.13 14
VRAM – Map Env Tex 8.52 14
VRAM – Gr Shadow 8.00 1
Collide Havok 7.89 3893

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

SerialLoader0 Thread 0xf78 <—*

Trace <—*
Pc Rt : Args
00000001`3fff643c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40167465 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3ffecf89 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4017341f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401735c6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76aa59ed 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76cdc541 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

Thread registers <—*
rax=0000000000000001 rbx=0000000140ef32e0 rcx=000000000495f4d0
rdx=0000000140ef32e0 rsi=000000000000015a rdi=0000000140ef34c0
rip=000000013fff63dd rsp=000000000495f470 rbp=0000000000000002
r8=000000000000015a r9=0000000000000002 r10=0000000000000000
r11=0000000000000246 r12=0000000000000000 r13=0000000000000000
r14=0000000002e3e968 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 0000000140EF32C0 6d726f4e`00000000 00776f4c`00006c61 756f7267`6b636142 00000000`0000646e
rbx 0 0000000140EF32E0 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 2e635074`65737341
rbx32 0000000140EF3300 00000000`00707063 702e736d`61726170 20797469`726f6972 7a697372`7261203c
rcx-32 000000000495F4B0 00000001`3fff63dd 00000000`0495f470 00000000`00000002 00000000`002a0000
rcx 0 000000000495F4D0 00000000`0606dff8 00000000`00000098 00000000`002a0318 00000000`76d03448
rcx32 000000000495F4F0 00000000`00000002 00000000`00000098 00001f80`0010000f 0053002b`002b0033
rdx-32 0000000140EF32C0 6d726f4e`00000000 00776f4c`00006c61 756f7267`6b636142 00000000`0000646e
rdx 0 0000000140EF32E0 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c746573`73415c73 2e635074`65737341
rdx32 0000000140EF3300 00000000`00707063 702e736d`61726170 20797469`726f6972 7a697372`7261203c

Code <—*
00000001`3fff63bd 488bf948 8d0d992d 6201418b f0488bda H..H…-b.A..H..
00000001`3fff63cd e85e8dfe ff488d4c 2460ff15 636fe900 .^…H.L$`..co..
00000001`3fff63dd 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00000001`3fff63ed 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00000001`3fff63fd db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00000001`3fff640d 05aea9ea 00488944 2450488d 4424604c …..H.D$PH.D$`L

Stack <—*
00000000`0495f470 00000000`5990a3c0 00000000`002a8294 00000000`002b4bc0 00000000`002a8080 …Y…………K+…….…..
00000000`0495f490 00000000`0495f4b0 00000000`0495f4d0 00000000`00000000 00000000`002a828c ……………………..…..
00000000`0495f4b0 00000001`3fff63dd 00000000`0495f470 00000000`00000002 00000000`002a0000 .c.?….p……………..…..
00000000`0495f4d0 00000000`0606dff8 00000000`00000098 00000000`002a0318 00000000`76d03448 …………………..H4.v….
00000000`0495f4f0 00000000`00000002 00000000`00000098 00001f80`0010000f 0053002b`002b0033 ……………………3...S.
00000000`0495f510 00000202`002b002b 00000000`76d03448 209bf1b3`00000000 00000000`00000070 .…..H4.v……….. p…….
00000000`0495f530 a058a89a`00f20018 00000000`002a8470 00000000`00000018 00000000`00000001 ……X.p.…………………
00000000`0495f550 00000000`0495f4d0 00000001`40ef32e0 00000001`40ef32e0 00000000`0495f470 ………2......2.….p…….
00000000`0495f570 00000000`00000002 00000000`0000015a 00000001`40ef34c0 00000000`0000015a ……..Z……..4.....Z....... 00000000`0495f590 00000000`00000002 00000000`00000000 00000000`00000246 00000000`00000000 ................F............... 00000000`0495f5b0 00000000`00000000 00000000`02e3e968 00000000`00000000 00000001`3fff63dd ........h................c.?.... 00000000`0495f5d0 00000000`0000027f 00000000`0002f23a 00000000`0606dff8 0002ffff`00001f80 ........:....................... 00000000`0495f5f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f610 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f630 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f650 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f670 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f690 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f6b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f6d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f6f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f710 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f730 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f750 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 00000000`0495f770 00000000`00001d18 00000001`4014e938 00000000`060c9b60 00000001`40e9c4c0 ........8..….`………..... 00000000`0495f790 00000000`00001d18 00000001`4013dc01 00000000`02393450 00000000`00001d18 ...........….P49………….
00000000`0495f7b0 00000000`02e9c430 00000001`3ffea9c7 00000000`060c9b60 00000000`0495f820 0……….?….`……. …….
00000000`0495f7d0 00000000`0495f810 00000001`40b0dda0 00000000`0495f990 00000000`02e9c438 ………..............8....... 00000000`0495f7f0 00000000`00000000 00000001`4014f551 00000000`00000000 00000001`4013dad7 ........Q..…………….... 00000000`0495f810 00000000`723a89ac 000007fe`fcae1873 00000000`02dd2030 00000001`4014ef22 ..:r....s.......0 ......"..….
00000000`0495f830 00000000`02e2ba50 00000000`0000d1c5 00000000`723a89dc 00000000`76ab19a1 P……………..:r…….v….
00000000`0495f850 00000000`02393578 00000001`40139d3c 00000000`00000002 00000000`00000000 x59…..<..@………………..

Error Logs <—*
9’
Content is referencing a propID that doesn’t exist propId=‘1543321529488645762’
Texture missing mip chain: 0×00ecaf
Texture missing mip chain: 0×0f7d63
Texture missing mip chain: 0×0f7d64
The skill-palettes referencing skill 13004 use multiple weapon-types.
Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
Couldn’t find projectile effect for skill ‘INSc/.NUlM9’
Couldn’t find projectile effect for skill ‘INSc/.NUlM9’
Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
Texture missing mip chain: 0×010140
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Texture missing mip chain: 0×00e689
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Debug token ‘0×000000000000DA43’: Lightning ran out of space for new bolts.
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Couldn’t find projectile effect for skill ‘Y6s+P.8WKlD’
Decode was cancelled in the middle of a file-load (0×000eb2c6⁰). Corrupted?
File size mismatch from archive for 0×000eb2c6⁰; expected = 21814, actual = 0
Raw file 0×000eb2c6:0×0012ce16 has CRC 0×161fd558.
Deleting file 0×000eb2c6
Failed to load file {0x000eb2c6:0×0012ce16} from archive
Failed to load file {0x000eb2c6:0×0012ce16⁰}

DirectX Device Info <—*
VendorId = 0×1002
DeviceId = 0×6810
Version = 8.17.0010.1429
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 1771 MB

"Error window" but I can still play

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

I’m not sure what any of it means.

"Error window" but I can still play

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

And again:

Crash <—*
Assertion: m_refCount
File: p:\code\arena\services\Handle/Handle.h(75)
App: Gw2.exe
Pid: 5032
Cmdline:
BaseAddr: 00290000
ProgramId: 101
Build: 57479
When: 2016-02-04T00:04:57Z 2016-02-03T17:04:57-07:00
Uptime: 0 days 0:57:05
Flags: 0×1

System <—*
Name: GOLDRATHIAN-PC
IpAddr: 192.168.0.11
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

System Memory <—*
Physical: 2715MB/ 8191MB 33%
Paged: 9968MB/16380MB 60%
Virtual: 1720MB/ 4095MB 42%
Load: 66%
CommitTotal: 6412MB
CommitLimit: 16380MB
CommitPeak: 6566MB
SystemCache: 3316MB
HandleCount: 28793
ProcessCount: 73
ThreadCount: 1016

Process Memory <—*
Private: 2104MB
WorkingSet: 2059MB
PeakWorkingSet: 2059MB
PageFaults: 4881597

Memory Category Usage (Inclusive) <—*
[Category] [Size(MB)] [Count]
VRAM 996.21 24200
Root 809.86 785991
VRAM – Prop Tex 445.21 1244
Art Assets 354.21 15862
Programmer Data 341.22 323341
Anim Import Packfile 176.16 385
Anim Import Models 176.16 385
Game 148.31 119535
Engine 113.74 159072
VRAM – Gr Postproc 103.39 21
Content 97.25 37761
Map Assets 95.08 9961
Prop Models 87.42 7123
Prop Packfile 86.18 657
Uncategorized 77.36 406503
VRAM – Effect Texture 70.53 266
Character Models 69.50 2521
Gr 68.72 92628
VRAM – Character Tex 61.26 248
Collections 53.38 5958
Composite Models 52.86 1723
Dictionary 51.92 1754
VRAM – UI Textures 46.00 1043
Gr Umbra 42.87 1258

Memory Category Usage (Exclusive) <—*
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 445.21 1244
Anim Import Packfile 176.16 385
VRAM – Gr Postproc 103.39 21
Content 97.25 37761
Prop Packfile 86.18 657
Uncategorized 77.36 406503
VRAM – Effect Texture 70.53 266
VRAM – Character Tex 61.26 248
Dictionary 51.92 1754
VRAM – UI Textures 46.00 1043
Gr Umbra 42.87 1258
Text 38.89 6415
Composite Tex Pool 38.47 146
VRAM – Character Geo 36.60 72
VRAM – Terrain Tex 34.92 74
VRAM – DDI Shader 34.41 20188
VRAM – Composite Tex 28.46 86
VRAM – Prop Geo 23.34 281
VRAM – VolumeLight Tex 17.21 20
Collide 16.92 3150
Character Packfile 16.52 56
Collide Havok 15.33 36079
VRAM – Terrain PgdImg 15.00 60
Composite Packfile 14.29 445

Game Context <—*
MapId: 1143
Flags: 0×241
ElapsedTime: 00:56:14

World State <—*
<WorldState BufferCapacity="79157952" BufferUsed="67342900" DrawCalls="1638" Fps="38" EffectLights="0" Lights="102" Materials="705" Particles="1304" Submodels="1672" TextureLoadsPending="0" TextureMemory="-1478105738" Triangles="620609" VerticesSoftwareTransformed="0" VideoMemoryTotal="255094156" CameraPos="-425.855, 29519.3, -6640.18" CameraFwd="-0.499041, -0.798326, 0.337096" MapName="wZY+N.Fpw9V" MapNamespace="iCiij" MapSector="IJwR+.OfMX7" MapType="WvwBlueHome" MapFloor="3" MapId="1143" MapGuid="F8C1920F-6E23-46BA-97B0-E94437978FFF" MapTimeOfDay="0.000000" PlayerFacing="-0.449985, -0.893036, 0" PlayerPos="-525.016, 29285.2, -6472.78" PlayerVelocity="0, 0, -0" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

ClientContextThreadProc Thread 0×254 <—*

Trace <—*
Pc:005adcaa Fr:06b7f628 Rt:005ad7f1 Arg:01057825 042cff28 06b7f67c 008bd23f
Pc:005ad7f1 Fr:06b7f638 Rt:008bd23f Arg:41663093 47040000 00000000 0000001c
Pc:008bd23f Fr:06b7f67c Rt:008b7745 Arg:3cd745f6 06b7f708 0b762a78 042d0a44
Pc:008b7745 Fr:06b7f6ac Rt:008b9bff Arg:3cd745f6 0072afd3 042d0a00 042d0e50
Pc:008b9bff Fr:06b7f754 Rt:00728f0e Arg:042d0a00 00000002 00000002 00000010
Pc:00728f0e Fr:06b7f7d0 Rt:0072a112 Arg:aeb9c4c5 01d15edf 34248acc 00000001
Pc:0072a112 Fr:06b7f810 Rt:007286e1 Arg:042cbeb0 0630ecd0 0059fcb8 00000000
Pc:007286e1 Fr:06b7f830 Rt:006f12f0 Arg:042cbeb0 34248ab4 00000000 0630ecd0
Pc:006f12f0 Fr:06b7f868 Rt:006f1418 Arg:00000000 06b7f880 75b2338a 0630ecd0
Pc:006f1418 Fr:06b7f874 Rt:75b2338a Arg:0630ecd0 06b7f8c0 77159f72 0630ecd0
Pc:75b2338a Fr:06b7f880 Rt:77159f72 Arg:0630ecd0 717eb09c 00000000 00000000
Pc:77159f72 Fr:06b7f8c0 Rt:77159f45 Arg:006f139c 0630ecd0 00000000 00000000
Pc:77159f45 Fr:06b7f8d8 Rt:00000000 Arg:006f139c 0630ecd0 00000000 00000000

Thread registers <—*
eax=06b7f1f4 ebx=0000001c ecx=06b7f56c edx=00000000 esi=75b2586e edi=00000000
eip=005adcaa esp=06b7f610 ebp=06b7f628
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 06B7F1D4 00000000 fffffd34 000002e4 fffffd34
eax-16 06B7F1E4 000002cc 00000019 00000000 06b7f1f4
eax 0 06B7F1F4 80000003 00000000 00000000 75fec42d
eax16 06B7F204 00000002 00000002 227f6ea0 00000000
eax+32 06B7F214 06dd00a7 001eb1f8 3dd55f84 00000000
eax+48 06B7F224 02024ca0 006d0681 0000001c 717ebae8
ecx-32 06B7F54C 00000000 00000000 00000000 00000000
ecx-16 06B7F55C 00000000 00000000 00000000 00000000
ecx 0 06B7F56C 80000003 00000000 00000000 75fec42d
ecx16 06B7F57C 00000000 020101b4 02010000 00000000
ecx+32 06B7F58C 06dd00a7 001eb1f8 3dd55f84 00000000
ecx+48 06B7F59C 02024ca0 006d0681 0000001c 717ebae8
esi-32 75B2584C 0239fae9 90909000 ff8b9090 5dec8b55
esi-16 75B2585C 909005eb ff909090 b20b9825 90909075
esi 0 75B2586C ff8b9090 5dec8b55 909005eb ff909090
esi16 75B2587C b20da425 90909075 ff8b9090 6aec8b55
esi+32 75B2588C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 75B2589C 85ffffe5 8b0774c0 c25d1045 c883000c

Code <—*
005ADC8A 01e8409d ffffa134 d672018b 3cb0837f ..@….4.r..<…
005ADC9A 04007511 6a4bba24 0c1e01b9 4c0c1e01 ..u.jK.$….L…
005ADCAA e8219dff ff8d4f04 e8698bfe ff85c075 .!….O..i…..u
005ADCBA 078b078b cfff5004 463b75fc 7307a13c ……P.F;u.s..<
005ADCCA d67201eb a95f5bc7 053cd672 01000000 .r…_[..<.r….
005ADCDA 00c705a8 d7720100 0000005e 8be55dc3 …..r…..^..].

Stack <—*
06B7F610 005adcaf 0000004b 042cff10 0000001c ..Z.K…..,…..
06B7F620 0b0e0b58 00002582 06b7f638 005ad7f1 X….%..8…..Z.
06B7F630 01057825 042cff28 06b7f67c 008bd23f %x..(.,.|…?…
06B7F640 41663093 47040000 00000000 0000001c .0fA…G……..
06B7F650 22aa52b0 06b7f680 005dc3c1 22aa52b0 .R.“……]..R.”
06B7F660 00000008 042cff10 0000001c 005adc2a ……,…...Z.
06B7F670 0000001c 41663093 47040000 06b7f6ac …..0fA…G….
06B7F680 008b7745 3cd745f6 06b7f708 0b762a78 Ew…E.<….xv.
06B7F690 042d0a44 3ce56042 3cd745f6 3cd745f6 D.-.B`.<.E.<.E.<
06B7F6A0 3cd745f6 3ce56042 3ce56042 06b7f754 .E.<B`.<B`.<T…
06B7F6B0 008b9bff 3cd745f6 0072afd3 042d0a00 …..E.<..r…-.
06B7F6C0 042d0e50 00000001 00000002 00000002 P.-………….
06B7F6D0 00000010 06b7f6ec 06b7f6f4 042d0e50 …………P.-.
06B7F6E0 00000002 06b7f7bc 0000000c 00000000 …………….
06B7F6F0 0b762a88 00000000 042d0a44 00000001 .v…..D.-…..
06B7F700 042d0a00 06b7f744 0b762a84 042d0a3d ..-.D….v.=.-.
06B7F710 0070c687 042d0d7c 0072b333 042d0a00 ..p.|.-.3.r…-.
06B7F720 00000000 00000000 06b7f754 06b7f76c ……..T…l…
06B7F730 007295af 042d0a00 011fabca 00000001 ..r…-………
06B7F740 042d0d48 00000000 06b7f748 06b7f749 H.-…..H…I…
06B7F750 34248588 06b7f7d0 00728f0e 042d0a00 ..$4……r…-.
06B7F760 00000002 00000002 00000010 06b7f7bc …………….
06B7F770 042d0e50 0630ecd0 00000001 011fabca P.-…0………
06B7F780 dc3f45df 0000000c 00000000 7713fd91 .E?…………w
06B7F790 75ff3bd5 00000000 75ff3c01 34e5626e .;.u…..<.unb.4
06B7F7A0 00000001 0000000a 0630ecd0 00000024 ……….0.$…
06B7F7B0 00000001 00000000 00000000 aeb9c4c5 …………….
06B7F7C0 01d15edf 011fabca 0000001c 3424850c .^…………$4
06B7F7D0 06b7f810 0072a112 aeb9c4c5 01d15edf ……r……^..
06B7F7E0 34248acc 00000001 011fabca 0630ecd0 ..$4……….0.
06B7F7F0 00000001 80000003 06b7f7e0 06b7edb8 …………….
06B7F800 06b7f858 006f1630 33cd602c 00000000 X…0.o.,`.3….
06B7F810 06b7f830 007286e1 042cbeb0 0630ecd0 0…..r…,…0.
06B7F820 0059fcb8 00000000 0630ecd0 00000000 ..Y…….0…..
06B7F830 06b7f868 006f12f0 042cbeb0 34248ab4 h…..o…,…$4
06B7F840 00000000 0630ecd0 0630ecd0 0630ecd0 ……0…0…0.
06B7F850 06b7f83c 006f6293 06b7f8b0 006f1630 <….bo…..0.o.
06B7F860 33ce8c34 00000000 06b7f874 006f1418 4..3….t…..o.
06B7F870 00000000 06b7f880 75b2338a 0630ecd0 ………3.u..0.
06B7F880 06b7f8c0 77159f72 0630ecd0 717eb09c ….r..w..0…~q
06B7F890 00000000 00000000 0630ecd0 00000000 ……….0…..
06B7F8A0 00000000 00000000 06b7f88c 00000000 …………….
06B7F8B0 ffffffff 771971f5 00dd8d0c 00000000 …..q.w……..
06B7F8C0 06b7f8d8 77159f45 006f139c 0630ecd0 ….E..w..o…0.
06B7F8D0 00000000 00000000 00000000 00000000 …………….
06B7F8E0 006f139c 0630ecd0 00000000 00000000 ..o…0………
06B7F8F0 00000000 00000000 00000000 00000000 …………….
06B7F900 00000000 00000000 00000000 00000000 …………….
06B7F910 00000000 00000000 00000000 00000000 …………….
06B7F920 00000000 00000000 00000000 00000000 …………….
06B7F930 00000000 00000000 00000000 00000000 …………….
06B7F940 00000000 00000000 00000000 00000000 …………….
06B7F950 00000000 00000000 00000000 00000000 …………….
06B7F960 00000000 00000000 00000000 00000000 …………….
06B7F970 00000000 00000000 00000000 00000000 …………….
06B7F980 00000000 00000000 00000000 00000000 …………….
06B7F990 00000000 00000000 00000000 00000000 …………….
06B7F9A0 00000000 00000000 00000000 00000000 …………….
06B7F9B0 00000000 00000000 00000000 00000000 …………….
06B7F9C0 00000000 00000000 00000000 00000000 …………….
06B7F9D0 00000000 00000000 00000000 00000000 …………….
06B7F9E0 00000000 00000000 00000000 00000000 …………….
06B7F9F0 00000000 00000000 00000000 00000000 …………….
06B7FA00 00000000 00000000 00000000 00000000 …………….

Error Logs <—*
olts.
Map load hang on STATE_MODELS_STREAM detected: MapId: 1143, Position: (174.731995, 31505.000000, -5888.870117), Completion: 0.000000
Texture decode failed.
Loading ‘0×0361dc’ texture failed
Texture decode failed.
Loading ‘0×14097e’ texture failed
Couldn’t find projectile effect for skill ‘my6yp.Tq2bq’
Texture decode failed.
Loading ‘0×0361dc’ texture failed
Texture missing mip chain: 0×0f7d63
Texture missing mip chain: 0×0f7d64
The skill-palettes referencing skill 13009 use multiple weapon-types.
Texture missing mip chain: 0×0f7d63
Texture missing mip chain: 0×0f7d64
The skill-palettes referencing skill 13009 use multiple weapon-types.
The skill-palettes referencing skill 13112 use multiple weapon-types.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147882
Texture missing mip chain: 0×147883
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147884
Texture missing mip chain: 0×14787e
Map load hang on STATE_MODELS_STREAM detected: MapId: 1143, Position: (591.533020, 10143.700195, -3122.689941), Completion: 0.000000
Texture decode failed.
Loading ‘0×01276a’ texture failed
Texture missing mip chain: 0×147880
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147882
Texture missing mip chain: 0×147883
Texture missing mip chain: 0×147880
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147880
Texture missing mip chain: 0×147883
Texture missing mip chain: 0×147883
Texture decode failed.
Loading ‘0×0d4a97’ texture failed
Texture missing mip chain: 0×147883
Texture decode failed.
Loading ‘0×00ce00’ texture failed
Texture decode failed.
Loading ‘0×00ce00’ texture failed
Map load hang on STATE_MODELS_STREAM detected: MapId: 1143, Position: (174.731995, 31505.000000, -5888.870117), Completion: 0.000000
Texture decode failed.
Loading ‘0×01276a’ texture failed

DirectX Device Info <—*
VendorId = 0×1002
DeviceId = 0×6810
Version = 8.17.0010.1429
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 4095 MB

"Error window" but I can still play

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Have you tried to repair the client?

Brandar – Kodash [DE]
[SPQR]

"Error window" but I can still play

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

Many times, it’s happening so much here is another..

Crash <—*
Exception: c0000005
Memory at address 00000070 could not be read
App: Gw2.exe
Pid: 768
Cmdline:
BaseAddr: 011F0000
ProgramId: 101
Build: 57479
When: 2016-02-04T08:39:10Z 2016-02-04T01:39:10-07:00
Uptime: 0 days 0:00:26
Flags: 0×1

System <—*
Name: GOLDRATHIAN-PC
IpAddr: 192.168.0.11
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

System Memory <—*
Physical: 5370MB/ 8191MB 65%
Paged: 13036MB/16380MB 79%
Virtual: 2903MB/ 4095MB 70%
Load: 34%
CommitTotal: 3343MB
CommitLimit: 16380MB
CommitPeak: 6382MB
SystemCache: 4708MB
HandleCount: 24118
ProcessCount: 70
ThreadCount: 908

Process Memory <—*
Private: 913MB
WorkingSet: 822MB
PeakWorkingSet: 822MB
PageFaults: 733258

Memory Category Usage (Inclusive) <—*
[Category] [Size(MB)] [Count]
Root 527.49 861397
VRAM 325.54 22627
Programmer Data 245.18 187988
Art Assets 206.68 6566
Game 111.57 110820
Content 97.25 37761
Anim Import Models 92.36 194
Anim Import Packfile 92.36 194
Character Models 88.12 3192
VRAM – Gr Postproc 75.39 20
VRAM – Character Tex 71.35 711
Engine 63.93 60187
Uncategorized 61.34 662001
Composite Models 61.03 1128
Collections 51.39 4458
Dictionary 50.46 920
Gr 47.92 44235
VRAM – Prop Tex 45.86 521
Gr Umbra 37.27 298
Composite Tex 35.23 136
Composite Tex Pool 34.39 129
VRAM – DDI Shader 33.80 19590
VRAM – DirectX Geo Buffers 30.56 1520
Character Packfile 26.71 248

Memory Category Usage (Exclusive) <—*
[Category] [Size(MB)] [Count]
Content 97.25 37761
Anim Import Packfile 92.36 194
VRAM – Gr Postproc 75.39 20
VRAM – Character Tex 71.35 711
Uncategorized 61.34 662001
Dictionary 50.46 920
VRAM – Prop Tex 45.86 521
Gr Umbra 37.27 298
Composite Tex Pool 34.39 129
VRAM – DDI Shader 33.80 19590
VRAM – DirectX Geo Buffers 30.56 1520
Character Packfile 26.71 248
Composite Packfile 25.76 606
VRAM – Composite Tex 21.64 82
Prop Packfile 19.56 215
Archive 11.25 82
VRAM – Gr Img 9.33 4
VRAM – Gr Shadow 8.00 1
Collide Havok 7.80 4054
Audio FMOD 7.78 352
VRAM – Map Env Tex 6.52 14
Collide 5.41 593
VRAM – Effect Texture 5.12 62
VRAM – Terrain Tex 5.08 22

Game Context <—*
MapId: 350
Flags: 0×241
ElapsedTime: 00:00:06

World State <—*
<WorldState BufferCapacity="32047104" BufferUsed="478" DrawCalls="9" Fps="63" EffectLights="0" Lights="0" Materials="5" Particles="0" Submodels="9" TextureLoadsPending="224" TextureMemory="591746124" Triangles="18" VerticesSoftwareTransformed="0" VideoMemoryTotal="26851336" CameraPos="2716.99, -100.997, -2320.58" CameraFwd="-0.947797, -0.226003, 0.224951" MapName="wZY+N.l0zgm" MapNamespace="KFafF" MapSector="IJwR+.FhYT9" MapType="Public" MapId="350" MapGuid="736A9851-4201-46A2-8B61-B6DF199DAFB0" PlayerFacing="-0.97453, -0.224256, 0" PlayerPos="2385.26, -180.098, -2161.85" PlayerVelocity="0, 0, 0" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

Thread 0×1234 <—*

Trace <—*
Pc:01e165a9 Fr:06b4fa24 Rt:01e15e52 Arg:00000001 06b4fa58 32c79ad0 32c79c90
Pc:01e15e52 Fr:06b4fa3c Rt:020208b1 Arg:0104d306 00000000 06b4fa58 32c79ad0
Pc:020208b1 Fr:06b4fa6c Rt:020203bc Arg:3c83126f 32c7a438 32c79ad0 06b4fb08
Pc:020203bc Fr:06b4fa88 Rt:02001e3a Arg:3c83126f 06b4fb08 4a1055ca 000000b6
Pc:02001e3a Fr:06b4fad4 Rt:0200c4ca Arg:3c83126f 06b4fb08 043837c0 029a28e8
Pc:0200c4ca Fr:06b4fb18 Rt:01fff37c Arg:3c83126f 00000010 06b4fb58 01817526
Pc:01fff37c Fr:06b4fb28 Rt:01817526 Arg:3c83126f 06b4fbb4 0666f2b8 043842f4
Pc:01817526 Fr:06b4fb58 Rt:01819bff Arg:3c83126f 0168afd3 043842b0 04384700
Pc:01819bff Fr:06b4fc00 Rt:01688f0e Arg:043842b0 00000002 00000002 00000010
Pc:01688f0e Fr:06b4fc7c Rt:0168a112 Arg:84702464 01d15f27 e903bd7a 00000001
Pc:0168a112 Fr:06b4fcbc Rt:016886e1 Arg:04380590 06348010 014ffcb8 00000000
Pc:016886e1 Fr:06b4fcdc Rt:016512f0 Arg:04380590 e903bcd2 00000000 06348010
Pc:016512f0 Fr:06b4fd14 Rt:01651418 Arg:00000000 06b4fd2c 752a338a 06348010
Pc:01651418 Fr:06b4fd20 Rt:752a338a Arg:06348010 06b4fd6c 770e9f72 06348010
Pc:752a338a Fr:06b4fd2c Rt:770e9f72 Arg:06348010 70b63adc 00000000 00000000
Pc:770e9f72 Fr:06b4fd6c Rt:770e9f45 Arg:0165139c 06348010 00000000 00000000
Pc:770e9f45 Fr:06b4fd84 Rt:00000000 Arg:0165139c 06348010 00000000 00000000

Thread registers <—*
eax=00000000 ebx=06b4fb00 ecx=4445a700 edx=32c68440 esi=00000040 edi=32c68440
eip=01e165a9 esp=06b4fa20 ebp=06b4fa24
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010212

ebx-32 06B4FAE0 06b4fb08 043837c0 029a28e8 00000010
ebx-16 06B4FAF0 45151430 c3341900 c50c1d87 00000000
ebx 0 06B4FB00 00000000 bf800000 4529cfda c2c9fe4b
ebx16 06B4FB10 c5110941 3f5f66f3 06b4fb28 01fff37c
ebx+32 06B4FB20 3c83126f 00000010 06b4fb58 01817526
ebx+48 06B4FB30 3c83126f 06b4fbb4 0666f2b8 043842f4
ecx-32 4445A6E0 00000000 00000000 00000001 55555555
ecx-16 4445A6F0 00000000 00000000 00000001 55555555
ecx 0 4445A700 00000000 00000000 00000001 55555555
ecx16 4445A710 00000000 00000000 00000001 55555555
ecx+32 4445A720 00000000 00000000 00000001 55555555
ecx+48 4445A730 00000000 00000000 00000001 55555555
edx-32 32C68420 00000000 00000000 00000000 00000000
edx-16 32C68430 362795c3 9c000000 00000a9a 00a30808
edx 0 32C68440 02390544 0239092c 00000002 32c6844c
edx16 32C68450 32c6844d 32c68454 32c68455 32c6845c
edx+32 32C68460 32c6845d 32c68464 32c68465 32c6846c
edx+48 32C68470 32c6846d 32c680f4 32c687d0 00000000
edi-32 32C68420 00000000 00000000 00000000 00000000
edi-16 32C68430 362795c3 9c000000 00000a9a 00a30808
edi 0 32C68440 02390544 0239092c 00000002 32c6844c
edi16 32C68450 32c6844d 32c68454 32c68455 32c6845c
edi+32 32C68460 32c6845d 32c68464 32c68465 32c6846c
edi+48 32C68470 32c6846d 32c680f4 32c687d0 00000000

Code <—*
01E16589 047d4a8b 4a4433c0 81e10000 01000bc1 .}J.JD3………
01E16599 743b8b8a 60010000 e8aaa342 ffc1e606 t;..`……B….
01E165A9 f30f1044 3030f30f 104c3034 f30f1054 …D00…L04…T
01E165B9 30388b45 0c5ef30f 1100f30f 114804f3 08.E.^…….H..
01E165C9 0f115008 b8010000 005dc208 008b450c ..P……]….E.
01E165D9 5ec70000 000000c7 40040000 0000c740 ^…….......

Stack <—*
06B4FA20 06b4fa58 06b4fa3c 01e15e52 00000001 X…<…R^……
06B4FA30 06b4fa58 32c79ad0 32c79c90 06b4fa6c X……2…2l…
06B4FA40 020208b1 0104d306 00000000 06b4fa58 …………X…
06B4FA50 32c79ad0 32c79c90 00000000 c1a4510a …2…2…..Q..
06B4FA60 00000000 32c680c0 32c68440 06b4fa88 …….2@..2….
06B4FA70 020203bc 3c83126f 32c7a438 32c79ad0 ….o..<8..2…2
06B4FA80 06b4fb08 2a0cd290 06b4fad4 02001e3a …….….:…
06B4FA90 3c83126f 06b4fb08 4a1055ca 000000b6 o..<…..U.J….
06B4FAA0 2fd6afc8 00000336 45151430 c3341900 …/6…0..E..4.
06B4FAB0 c5071d87 00000000 455515f2 c4a5e7fb ……….UE….
06B4FAC0 c50772ec 00000000 32c79ad0 4a1055ca .r………2.U.J
06B4FAD0 0000002a 06b4fb18 0200c4ca 3c83126f *………..o..<
06B4FAE0 06b4fb08 043837c0 029a28e8 00000010 …..78..(……
06B4FAF0 45151430 c3341900 c50c1d87 00000000 0..E..4………
06B4FB00 00000000 bf800000 4529cfda c2c9fe4b ……….)EK…
06B4FB10 c5110941 3f5f66f3 06b4fb28 01fff37c A….f_?(…|…
06B4FB20 3c83126f 00000010 06b4fb58 01817526 o..<….X…&u..
06B4FB30 3c83126f 06b4fbb4 0666f2b8 043842f4 o..<……f..B8.
06B4FB40 3c83126f 3c83126f 3c83126f 3c83126f o..<o..<o..<o..<
06B4FB50 3c83126f 3c83126f 06b4fc00 01819bff o..<o..<……..
06B4FB60 3c83126f 0168afd3 043842b0 04384700 o..<..h..B8..G8.
06B4FB70 00000001 00000002 00000002 00000010 …………….
06B4FB80 06b4fb98 06b4fba0 04384700 00000002 ………G8…..
06B4FB90 06b4fc68 0000000c 00000000 0666f2c8 h………….f.
06B4FBA0 00000000 043842f4 00000001 043842b0 …..B8……B8.
06B4FBB0 06b4fbf0 0666f2c4 043842ed 0166c687 ……f..B8…f.
06B4FBC0 0438462c 0168b333 043842b0 00000000 ,F8.3.h..B8…..
06B4FBD0 00000000 06b4fc00 06b4fc18 016895af …………..h.
06B4FBE0 043842b0 011a5001 00000001 043845f8 .B8..P…….E8.
06B4FBF0 00000000 06b4fbf4 06b4fbf5 e903bdc6 …………….
06B4FC00 06b4fc7c 01688f0e 043842b0 00000002 |…..h..B8…..
06B4FC10 00000002 00000010 06b4fc68 04384700 ……..h….G8.
06B4FC20 06348010 00000001 011a5001 9eec2933 ..4……P..3)..
06B4FC30 0000000c 00000000 770cfd91 75503bd5 ………..w.;Pu
06B4FC40 00000000 75503c01 e8355757 00000001 …..<PuWW5…..
06B4FC50 0000000a 06348010 00000024 00000001 ……4.$…….
06B4FC60 00000000 00000000 84702464 01d15f27 ……..d$p.‘_..
06B4FC70 011a5001 00000010 e903bdba 06b4fcbc .P…………..
06B4FC80 0168a112 84702464 01d15f27 e903bd7a ..h.d$p.’_..z…
06B4FC90 00000001 011a5001 06348010 fffffffe …..P….4…..
06B4FCA0 c0000005 06b4fc8c 06b4f5e4 06b4fd04 …………….
06B4FCB0 01651630 ede35336 00000000 06b4fcdc 0.e.6S……….
06B4FCC0 016886e1 04380590 06348010 014ffcb8 ..h…8…4…O.
06B4FCD0 00000000 06348010 00000000 06b4fd14 ……4………
06B4FCE0 016512f0 04380590 e903bcd2 00000000 ..e…8………
06B4FCF0 06348010 06348010 06348010 06b4fce8 ..4…4…4…..
06B4FD00 01656293 06b4fd5c 01651630 ede4bf2e .be.\…0.e…..
06B4FD10 00000000 06b4fd20 01651418 00000000 …. …..e…..
06B4FD20 06b4fd2c 752a338a 06348010 06b4fd6c ,….3u..4.l…
06B4FD30 770e9f72 06348010 70b63adc 00000000 r..w..4..:.p….
06B4FD40 00000000 06348010 00000000 00000000 ……4………
06B4FD50 00000000 06b4fd38 00000000 ffffffff ….8………..
06B4FD60 771271f5 010f02e0 00000000 06b4fd84 .q.w…………
06B4FD70 770e9f45 0165139c 06348010 00000000 E..w..e…4…..
06B4FD80 00000000 00000000 00000000 0165139c …………..e.
06B4FD90 06348010 00000000 00000000 00000000 ..4………….
06B4FDA0 00000000 00000000 00000000 00000000 …………….
06B4FDB0 00000000 00000000 00000000 00000000 …………….
06B4FDC0 00000000 00000000 00000000 00000000 …………….
06B4FDD0 00000000 00000000 00000000 00000000 …………….
06B4FDE0 00000000 00000000 00000000 00000000 …………….
06B4FDF0 00000000 00000000 00000000 00000000 …………….
06B4FE00 00000000 00000000 00000000 00000000 …………….
06B4FE10 00000000 00000000 00000000 00000000 …………….

Error Logs <—*
Content is referencing a propID that doesn’t exist propId=‘1543321963280342662’
Content is referencing a propID that doesn’t exist propId=‘1543321885970931329’
Content is referencing a propID that doesn’t exist propId=‘1543321529488645762’
Texture missing mip chain: 0×00ecaf
Texture decode failed.
Loading ‘0×01c955’ texture failed

DirectX Device Info <—*
VendorId = 0×1002
DeviceId = 0×6810
Version = 8.17.0010.1429
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 4095 MB

ive also redownloaded it completely a few times.

"Error window" but I can still play

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

You should create a ticket to Anet for help. You’re having a memory error and they can point you in the direction on how to fix it.

I’m a Moose, a ginger moose even.