Error with buying gems

Error with buying gems

in Account & Technical Support

Posted by: Aisc.7316

Aisc.7316

I’m having a problem buying gems as of yesterday, the first three times I bought gems worked great for me, but now I can’t purchase gems anymore. I have posted a ticket on the “general billing questions” category. But I haven’t got any answer yet
Is there anymore I can do at this moment other than wait on the answer to the ticket?

Ps: I’ve tried buying gems with both paypal and “new credit card”.
Ticket number: #130904-001789

Attachments:

Error with buying gems

in Account & Technical Support

Posted by: GonzoNeo.4965

GonzoNeo.4965

Same issue here, never had a issues buying gems.

I made a post and a ticket but no answer

130904-001785

https://forum-en.gw2archive.eu/forum/game/bltc/Cant-buy-gems/first#post2772373

(edited by GonzoNeo.4965)

Error with buying gems

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

That’s great that you submitted a ticket. And you chose the right category, too, so I’m sure it will be answered very promptly.

We ask that folks not submit a ticket and post immediately in the forums. Please allow the team time to resolve the issue in the ticket. The forums are not intended to address individual issues like this, nor will an immediate forum post expedite your response. Thanks for understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

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