European Gem Purchase issue

European Gem Purchase issue

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hey all,

About 10 hours ago, we starting noting that European players were having trouble purchasing gems (primarily using PayPal). I just wanted to update you that the issue has been identified and a fix has been developed.

Thanks a lot for your patience, and we’ll have that update out as soon as possible. Thanks, too, for your support of our game through the Gem Store!! <3

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet