Guild Wars 2

Since Monday Oct. 26th, I have been having the same issue/error:
Whenever I launch the game client, it begins to download and then it suddenly crashes and I get a Submit Error Report. This is the information from the report, it is always the same. Essentially, I get an “Exception:c0000417” error which I cannot get past.

I have tried to add command lines to the GW2.exe, and that makes no difference. Did the whole reset TCP/IP settings, nothing. Uninstalled, and reinstalled the game…even worse cause now I can’t even get all of the game files.
I’m about to try installing on a clean windows partition, but I have a feeling that won’t work either.

It seems that as soon as this new expansion went live, my game became broken and unplayable.

If this continues, I might just have to ask for my money back and move on…

—> Crash <—
Exception: c0000417
App: Gw2.exe
Pid: 10048
Cmdline:
BaseAddr: 00210000
ProgramId: 101
Build: 54779
Module: HMIPCore.dll
When: 2015-11-01T06:46:05Z 2015-11-01T01:46:05-05:00
Uptime: 0 days 0:00:08
Flags: 0

—> System <—
Name: MAURI-1980
IpAddr: 192.168.1.3
Processors: 8 [AuthenticAMD:15:2:0]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 12030MB/16354MB 73%
Paged: 27267MB/32353MB 84%
Virtual: 3700MB/ 4095MB 90%
Load: 26%
CommitTotal: 5085MB
CommitLimit: 32353MB
CommitPeak: 6102MB
SystemCache: 10445MB
HandleCount: 33408
ProcessCount: 92
ThreadCount: 1777

—> Process Memory <—
Private: 222MB
WorkingSet: 170MB
PeakWorkingSet: 174MB
PageFaults: 342595

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 68.83 5972
Programmer Data 36.05 975
Collections 31.59 321
Uncategorized 26.68 4927
Set 18.51 131
Dictionary 13.04 27
Collide 6.10 70
Collide Havok 6.10 70
I/O 4.14 480
Asset Service 1.61 413
Archive 1.37 48
File Service 1.16 13
Networking 0.20 39
Event 0.07 3
Game 0.02 50
Engine 0.02 12
Threading 0.01 15
Model-Programmer 0.01 1
Content 0.01 1
BTree 0.00 8
UI 0.00 32
Web Browser 0.00 18
File Core 0.00 3
Services 0.00 8

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 26.68 4927
Set 18.51 131
Dictionary 13.04 27
Collide Havok 6.10 70
Asset Service 1.61 413
Archive 1.37 48
File Service 1.16 13
Networking 0.20 34
Event 0.07 3
Collections 0.04 155
Threading 0.01 15
Game 0.01 41
Model-Programmer 0.01 1
Content 0.01 1
Engine 0.00 6
BTree 0.00 8
Web Browser 0.00 18
File Core 0.00 3
Services 0.00 8
Download 0.00 3
CharClient 0.00 4
Text 0.00 1
UI 0.00 14
String 0.00 9

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×1098 <—

—> Trace <—
Pc:1002ab96 Fr:06a1c97c Rt:1002ab96 Arg:00000000 00000000 00000000 00000000
Pc:1002ab96 Fr:06a1c980 Rt:00000000 Arg:00000000 00000000 00000000 00000000

—> Thread registers <—
eax=06a1c6ac ebx=0a4919bc ecx=00000000 edx=00000000 esi=00000000 edi=0a4946a0
eip=1002ab96 esp=06a1c980 ebp=0a4919b8
cs=74520023 ss=746e002b ds=7707002b es=002b fs=6a10053 gs=6a1002b efl=00000216

eax-32 06A1C68C 00000000 00000000 00000000 00000000
eax-16 06A1C69C 00000000 00000000 06a1c654 06a1c6ac
eax 0 06A1C6AC 00010001 06a1c838 000000d8 770700d8
eax16 06A1C6BC 00000000 06a1c69c 06a1c838 06a1c7b4
eax+32 06A1C6CC 770e3145 06a1c824 00000000 00000000
eax+48 06A1C6DC 77070000 77070000 00000000 06a1c76a
ebx-32 0A49199C 80000000 0a4900d4 0a4918b0 0a491810
ebx-16 0A4919AC 31006874 66d1c426 0007e7d7 0710b488
ebx 0 0A4919BC 0a490c98 0000000a 00000000 00000000
ebx16 0A4919CC 00000000 00000000 30320101 0a4946b0
ebx+32 0A4919DC 36343a31 0031303a 726f7774 632e736b
ebx+48 0A4919EC 00006d6f 00000000 00000000 0a4946c0
edi-32 0A494680 0a490180 00000000 1d1f4911 8c000000
edi-16 0A494690 0a490210 00000000 1d1f4913 80000000
edi 0 0A4946A0 0a490008 00000000 1d1f4915 80000000
edi16 0A4946B0 0a49000a 00000000 1d1f4917 80000000
edi+32 0A4946C0 0a49000c 00000000 1d1f4919 80000000
edi+48 0A4946D0 0a490026 00000000 1d1f491b 80000000

—> Code <—
1002AB76 c074035d ffe06a02 e8b24200 00595de9 .t.]..j…B..Y].
1002AB86 b2feffff 33c05050 505050e8 ceffffff ….3.PPPPP…..
1002AB96 83c414c3 8bff566a 0168e014 05108bf1 ……Vj.h……
1002ABA6 e8faf7ff ffc70664 2704108b c65ec38b …….d’….^..
1002ABB6 ff558bec 83ec0ceb 0dff7508 e8904800 .U……..u…H.
1002ABC6 005985c0 740fff75 08e8292e 00005985 .Y..t..u..)…Y.

—> Stack <—
06A1C980 1002ab96 00000000 00000000 00000000 …………….
06A1C990 00000000 00000000 100081f2 268f4626 …………&F.&
06A1C9A0 0a4919b8 0a46faf6 130bcae0 000000ee ..I…F………
06A1C9B0 0a4946a0 0a46fa89 00010001 0a4919b8 .FI…F…….I.
06A1C9C0 0a4919bc 7709e013 0a46fa38 0a4919b8 ..I….w8.F…I.
06A1C9D0 0a492d00 6f72702f 6d617267 0030312f .-I./program/10.
06A1C9E0 00000006 00000046 0a4932d0 0710ec80 ….F….2I…..
06A1C9F0 6b6f6f43 613d6569 00656363 00000047 Cookie=acce.G…
06A1CA00 00000069 0a4919b8 0710ec08 6b6f6f63 i…..I…..cook
06A1CA10 613d6569 00656363 00000047 00000069 ie=acce.G…i…
06A1CA20 268f4636 06a1ca74 1003d5b8 00000002 6F.&t………..
06A1CA30 10008b63 000000ee 268f45ba 0a4919b8 c……..E.&..I.
06A1CA40 00000000 06a1cbe0 00000000 0a4919b8 …………..I.
06A1CA50 00001000 0a491ac0 06a1ca70 0a4932d0 ……I.p….2I.
06A1CA60 0000000f 10001f33 00001000 00000013 ….3………..
06A1CA70 0000001f 06a1cba0 1003d5f8 ffffffff …………….
06A1CA80 10008bcb 130bcae0 000000ee 00000001 …………….
06A1CA90 0a6c1038 00000000 00000898 06a1cbe0 8.l………….
06A1CAA0 0a6c1038 06a1cbe0 00000000 0a4919b8 8.l………..I.
06A1CAB0 06a1cba0 1003d539 0000000b 10020d75 ….9…….u…
06A1CAC0 06a1cbe0 00000001 268f454a 00000000 ……..JE.&….
06A1CAD0 0a718a48 06a1cbf0 00000000 06a1cbec H.q………….
06A1CAE0 ffffffff 06a1cbe0 00000000 06a1cbf8 …………….
06A1CAF0 0a718900 00000000 0a4919b8 770a33b5 ..q…….I..3.w
06A1CB00 770a2fe3 7708fe96 74afc4e7 06a1cb30 ./.w…w…t0…
06A1CB10 00004000 00000001 00000000 047115d0 .@…………q.
06A1CB20 01585b1c 016eff5c 1306a0d8 1306a0d8 .[X.\.n………
06A1CB30 00000024 1306a2fc 1306a300 04711780 $………….q.
06A1CB40 0158557c 016eff5c 06a1cb64 00e6b778 |UX.\.n.d...×...
06A1CB50 ffffffff 06a1cb70 0000000f 06a1cb70 ….p…….p…
06A1CB60 b5b5c2a7 06a1cb98 006492f5 06a1cb8c ……….d…..
06A1CB70 746e6f43 1306a010 130bcbcc 0158557c Cont……..|UX.
06A1CB80 1306a010 06a1cb94 0064924e 06a1cb9c ……..N.d…..
06A1CB90 00000001 06a1cbc4 0064a913 268f455a ……….d.ZE.&
06A1CBA0 06a1fc08 1003e8a9 ffffffff 74f86f79 …………yo.t
06A1CBB0 00000898 06a1cbe0 00000001 06a1cbf8 …………….
06A1CBC0 00000000 00000000 00000000 0a718900 …………..q.
06A1CBD0 06a1cbec 00000000 000000ee 06a1cce8 …………….
06A1CBE0 000000ee 130bcae0 0a7188f8 00000000 ……….q…..
06A1CBF0 06a1cc24 00525cbe 00000898 130bcae0 $….\R………
06A1CC00 000000ee 00000000 1305c010 1305c048 …………H…
06A1CC10 130bcad0 06a1cc28 06a1ccf0 00000000 ….(………..
06A1CC20 1306f080 06a1e234 00644afe 1306f010 ….4….Jd…..
06A1CC30 130bcae0 047f36cc 047f3630 1305c010 …..6..06……
06A1CC40 00000001 00000001 000000ee 011c9ed4 …………….
06A1CC50 00000000 00000000 00000001 00000000 …………….
06A1CC60 00000000 00000000 00000020 011c9ef4 …….. …….
06A1CC70 00000001 06a1cea8 1306a010 00000000 …………….
06A1CC80 00000001 00000000 00000004 00000000 …………….
06A1CC90 0000003f 00000000 00000000 ffffffff ?……………
06A1CCA0 00000000 00000000 00000000 00000000 …………….
06A1CCB0 06a1ccb4 06a1ccd8 00000fa0 00000001 …………….
06A1CCC0 00000000 00000000 06a1ccd8 06a1ccd8 …………….
06A1CCD0 00000001 00000000 06a1ccc8 06a1ccc9 …………….
06A1CCE0 000001c0 00000000 000000ee 130bcae0 …………….
06A1CCF0 00000000 00000000 00000000 00000000 …………….
06A1CD00 00000000 00000000 00000000 00000000 …………….
06A1CD10 00000000 00000000 00000000 00000000 …………….
06A1CD20 00000000 00000000 00000000 00000000 …………….
06A1CD30 00000000 00000000 00000000 00000000 …………….
06A1CD40 00000000 00000000 00000000 00000000 …………….
06A1CD50 00000000 00000000 00000000 00000000 …………….
06A1CD60 00000000 00000000 00000000 00000000 …………….
06A1CD70 00000000 00000000 00000000 00000000 …………….

I just now got a different crash report for once:

—> Crash <—
Exception: c0000005
Memory at address 00000004 could not be read
App: Gw2.exe
Pid: 9884
Cmdline:
BaseAddr: 01340000
ProgramId: 101
Build: 54779
Module: HMIPCore.dll
When: 2015-11-01T06:36:33Z 2015-11-01T01:36:33-05:00
Uptime: 0 days 0:01:59
Flags: 0

—> System <—
Name: MAURI-1980
IpAddr: 192.168.1.3
Processors: 8 [AuthenticAMD:15:2:0]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 12090MB/16354MB 73%
Paged: 27528MB/32353MB 85%
Virtual: 3658MB/ 4095MB 89%
Load: 26%
CommitTotal: 4824MB
CommitLimit: 32353MB
CommitPeak: 6102MB
SystemCache: 10408MB
HandleCount: 32288
ProcessCount: 91
ThreadCount: 1718

—> Process Memory <—
Private: 266MB
WorkingSet: 209MB
PeakWorkingSet: 213MB
PageFaults: 5115989

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 69.97 5987
Programmer Data 36.37 990
Collections 32.81 320
Uncategorized 27.50 4927
Set 19.73 131
Dictionary 13.04 27
Collide 6.10 70
Collide Havok 6.10 70
I/O 3.24 492
Archive 1.30 81
File Service 1.16 13
Asset Service 0.78 392
Networking 0.20 44
Event 0.07 2
Game 0.02 50
Engine 0.02 12
Threading 0.01 15
Model-Programmer 0.01 1
Content 0.01 1
BTree 0.00 8
UI 0.00 32
Web Browser 0.00 18
File Core 0.00 3
Services 0.00 8

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 27.50 4927
Set 19.73 131
Dictionary 13.04 27
Collide Havok 6.10 70
Archive 1.30 81
File Service 1.16 13
Asset Service 0.78 392
Networking 0.20 39
Event 0.07 2
Collections 0.04 154
Threading 0.01 15
Game 0.01 41
Model-Programmer 0.01 1
Content 0.01 1
Engine 0.00 6
BTree 0.00 8
Web Browser 0.00 18
File Core 0.00 3
Services 0.00 8
Download 0.00 3
CharClient 0.00 4
Text 0.00 1
UI 0.00 14
String 0.00 9

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×24ec <—

—> Trace <—
Pc:10004a15 Fr:00000000 Rt:00000000 Arg:00000000 00000000 00000000 00000000

—> Thread registers <—
eax=00000000 ebx=06bb25c4 ecx=06bb25e0 edx=06bbb93f esi=06bb25c0 edi=06bb25e0
eip=10004a15 esp=065fc5c0 ebp=00000000
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

ebx-32 06BB25A4 00001000 00003fdc 00000000 00000000
ebx-16 06BB25B4 00000000 235aa3e7 80000000 10040002
ebx 0 06BB25C4 099af128 00000000 00000000 00000000
ebx16 06BB25D4 00000000 00000000 80000101 099af138
ebx+32 06BB25E4 00000000 00000000 00000000 00000000
ebx+48 06BB25F4 00000000 00000000 00000000 099af148
ecx-32 06BB25C0 10040002 099af128 00000000 00000000
ecx-16 06BB25D0 00000000 00000000 00000000 80000101
ecx 0 06BB25E0 099af138 00000000 00000000 00000000
ecx16 06BB25F0 00000000 00000000 00000000 00000000
ecx+32 06BB2600 099af148 00000000 00000000 00000000
ecx+48 06BB2610 00000000 00000000 00000000 00000000
edx-32 06BBB91C 343d3564 61313565 38363864 32373866
edx-16 06BBB92C 64613130 34653339 66663832 36633033
edx 0 06BBB93C 0d313936 736f480a 61203a74 74657373
edx16 06BBB94C 2e6e6463 2e313031 6e657241 74654e61
edx+32 06BBB95C 6b726f77 6f632e73 430a0d6d 656e6e6f
edx+48 06BBB96C 6f697463 6b203a6e 2d706565 76696c61
esi-32 06BB25A0 00000000 00001000 00003fdc 00000000
esi-16 06BB25B0 00000000 00000000 235aa3e7 80000000
esi 0 06BB25C0 10040002 099af128 00000000 00000000
esi16 06BB25D0 00000000 00000000 00000000 80000101
esi+32 06BB25E0 099af138 00000000 00000000 00000000
esi+48 06BB25F0 00000000 00000000 00000000 00000000
edi-32 06BB25C0 10040002 099af128 00000000 00000000
edi-16 06BB25D0 00000000 00000000 00000000 80000101
edi 0 06BB25E0 099af138 00000000 00000000 00000000
edi16 06BB25F0 00000000 00000000 00000000 00000000
edi+32 06BB2600 099af148 00000000 00000000 00000000
edi+48 06BB2610 00000000 00000000 00000000 00000000

—> Code <—
100049F5 ff33c985 c00f9cc1 8ac1c208 00cccccc .3…………..
10004A05 cccccccc cccccccc cccccc51 8b411856 ………..Q.A.V
10004A15 8b700480 7e450089 44240475 758b4424 .p..~E..D$.uu.D$
10004A25 0c8b4818 538b5814 5557894c 24188d68 ..H.S.X.UW.L$..h
10004A35 04837c24 18107205 8b5500eb 028bd58b ..|$..r..U……
10004A45 7e208bc7 3bc77300 8bcf3bfb 72028bcb ~ ..;.s…;.r…

—> Stack <—
065FC5C0 06bb25c0 06bb25e0 10007716 065fc684 .%…%…w…..
065FC5D0 760cea41 099af128 06bb25c0 00000000 A..v(….%……
065FC5E0 06bb25c4 065fc6a0 065fc620 1002b150 .%….. ..P…
065FC5F0 6057fc35 fffffffe 1002db54 1000220b 5.W`….T…."..
065FC600 06bb6b28 760ce9b9 00000047 065fc6a0 (k…..vG…...
065FC610 00000001 06bb25c4 065fc6a0 065fc604 …..%….….
065FC620 065fc6dc 1003d020 00000000 10004ea7 ... ……..N..
065FC630 0000005e 00000001 00000031 099af128 ^…….1…(…
065FC640 065fc6dc 1003d480 ffffffff 100084ba ..………….
065FC650 065fc684 760ce9cd 06bb25c0 06bbb994 ..….v.%……
065FC660 16c29e20 000000ec 099af128 06bbb93f …….(…?…
065FC670 00010001 06bb25c0 06bb25c4 7709e013 …..%…%…..w
065FC680 06bbb93f 06bb25c0 099ac9b8 6f72702f ?….%……/pro
065FC690 6d617267 0030312f 00000006 0000002f gram/10…../…
065FC6A0 06bb70a8 06bb0130 6b6f6f43 613d6569 .p..0…Cookie=a
065FC6B0 00656363 0000005f 00000069 06bb25c0 cce.…i….%..
065FC6C0 06bb00b8 6b6f6f63 613d6569 00656363 ….cookie=acce.
065FC6D0 0000005f 00000069 760ce9fd 065fc72c …i……v,..
065FC6E0 1003d5b8 00000002 10008b63 000000ec ……..c…….
065FC6F0 760ce961 06bb25c0 00000000 065fc898 a..v.%……...
065FC700 00000000 06bb25c0 00001000 06bb26c8 …..%…….&..
065FC710 065fc728 06bb70a8 0000000f 10001f33 (...p……3…
065FC720 00001000 00000013 0000001f 065fc858 …………X..
065FC730 1003d5f8 ffffffff 10008bcb 16c29e20 ………… …
065FC740 000000ec 00000001 0a990e28 00000000 ……..(…….
065FC750 000008a0 065fc898 0a990e28 065fc898 …….(…...
065FC760 00000000 06bb25c0 065fc858 1003d539 …..%..X..9…
065FC770 0000000b 10020d75 065fc898 00000001 ….u…..…..
065FC780 760ce811 00000000 0b598a08 065fc8a8 …v……Y….
065FC790 00000000 065fc8a4 ffffffff 065fc898 …………..
065FC7A0 00000000 065fc8b0 0b598900 00000000 ………Y…..
065FC7B0 06bb25c0 770a33b5 770a2fe3 7708fe96 .%…3.w./.w…w
065FC7C0 74afc4e7 065fc7e8 00004000 04b115d0 …t.......... 065FC7D0 026b5b1c 0281ff5c 065fc7f4 01f9b778 .[k.\....._.x... 065FC7E0 16c3d8d8 16c3d8d8 00000024 04b11780 ........$....... 065FC7F0 026b557c 0281ff5c 065fc814 01f9b778 |Uk.\....._.x... 065FC800 ffffffff 065fc820 0000000f 065fc820 .... ._..... ._. 065FC810 b5b5c2a7 065fc850 017792f5 065fc844 ....P._...w.D._. 065FC820 746e6f43 2d746e65 676e654c 16c3d810 Content-Leng.... 065FC830 16c29f0a 026b557c 16c3d810 065fc84c ....|Uk.....L._. 065FC840 0177924e 065fc854 00000001 065fc87c N.w.T._.....|._. 065FC850 0177a913 760ce801 065ff8c0 1003e8a9 ..w....v.._..... 065FC860 ffffffff 74f86f79 000008a0 065fc898 ....yo.t......_. 065FC870 00000001 065fc8b0 00000000 00000000 ......_......... 065FC880 00000000 0b598900 065fc8a4 00000000 ......Y..._..... 065FC890 000000ec 065fc9a0 000000ec 16c29e20 ......_..... ... 065FC8A0 0b5988f8 00000000 065fc8dc 01655cbe ..Y......._..\e. 065FC8B0 000008a0 16c29e20 000000ec 00000000 .... ........... 065FC8C0 16c46010 16c46048 16c29e10 065fc8e0 .`..H`........_. 065FC8D0 065fc9a8 00000000 16c54080 065fdeec .._......…..
065FC8E0 01774afe 16c54010 16c29e20 04bf36cc .Jw..@.. ….6..
065FC8F0 04bf3630 16c46010 00000001 00000001 06…`……….
065FC900 000000ec 022f9ed4 00000000 00000000 ……/………
065FC910 00000001 00000000 00000000 00000000 …………….
065FC920 00000020 022f9ef4 00000001 065fcb60 …../…..`..
065FC930 16c3d810 00000000 00000001 00000000 …………….
065FC940 00000004 00000000 0000003f 00000000 ……..?…….
065FC950 00000000 ffffffff 00000000 00000000 …………….
065FC960 00000000 00000000 065fc96c 065fc990 ……..l.….
065FC970 00000fa0 00000001 00000000 00000000 …………….
065FC980 065fc990 065fc990 00000001 00000000 ..…………
065FC990 065fc980 065fc981 000001c0 00000000 ..…………
065FC9A0 000000ec 16c29e20 00000000 00000000 …. ………..
065FC9B0 00000000 00000000 00000000 00000000 …………….

HMIPCore.dll is causing the crashes.
You should remove that.

Turamarth.3248:

HMIPCore.dll is causing the crashes.
You should remove that.

What is this and how are you sure of it? Please help us understand.

Chris Cleary.8017:

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

Eagelseye.6312:

Chris Cleary.8017:

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

That’s because you have a completely different error according to your screenshot here.

If the error log doesn’t have the line “Module: HMIPCore.dll” this won’t help you.

Turamarth.3248:

Eagelseye.6312:

Chris Cleary.8017:

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

That’s because you have a completely different error according to your screenshot here.

If the error log doesn’t have the line “Module: HMIPCore.dll” this won’t help you.

Yes agreed. Mine is OOM error only. As mentioned earlier, I am using lowest graphic settings, opted for best performance and disabled the AV as well. The game still crashes. All was fine till HoT was released.

IT IS THE PATCH. Hope they fix it soon.

Eagelseye.6312:

Turamarth.3248:

Eagelseye.6312:

Chris Cleary.8017:

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

That’s because you have a completely different error according to your screenshot here.

If the error log doesn’t have the line “Module: HMIPCore.dll” this won’t help you.

Yes agreed. Mine is OOM error only. As mentioned earlier, I am using lowest graphic settings, opted for best performance and disabled the AV as well. The game still crashes. All was fine till HoT was released.

IT IS THE PATCH. Hope they fix it soon.

So why are you posting in this thread if you have a totally other problem ?
There are masses of OOM threads, post there or make your own.
Or even better, just read the tips there what can prevent OOM crashes and
try those.

Most important : upgrade to 64-Bit Windows.

Eagelseye.6312:

Turamarth.3248:

HMIPCore.dll is causing the crashes.
You should remove that.

What is this and how are you sure of it? Please help us understand.

They know because the crash dump analyser has identified it and shows it at the top:

Exception: c0000417
App: Gw2.exe
Pid: 10048
Cmdline:
BaseAddr: 00210000
ProgramId: 101
Build: 54779
Module: HMIPCore.dll
When: 2015-11-01T06:46:05Z 2015-11-01T01:46:05-05:00
Uptime: 0 days 0:00:08

Chris’ post explains what it is.