Guild Wars 2

hey there!

Well, as it says in the title: since last patch on 23.7, my game’s been starting to act up and i have extreme fps drops. it used to run supersmooth (40fps+) on highest settings, now it’s down to 30 in character select or while standing around idle and it goes down to 2-8fps when i turn my camera, or with sprite effects, well, basically if anything on the screen moves. if i turn it down to lowest settings, subsample textures and all, it barely seems to manage to climb over 15-25 during any kind of on-screen action.

i didn’t change anything on my setup, all drivers are up to date, so i’m rather clueless….

please halp!

sys info: (sry, german everest)

Computer:
Betriebssystem Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard:
CPU Typ 2x , 4233 MHz
Motherboard Name Unbekannt
Motherboard Chipsatz Unbekannt
Arbeitsspeicher 8173 MB
BIOS Typ Unbekannt
Anschlüsse (COM und LPT) Communications Port (COM1)

Anzeige:
Grafikkarte AMD Radeon HD 6800 Series
Grafikkarte AMD Radeon HD 6800 Series
Grafikkarte AMD Radeon HD 6800 Series
Grafikkarte AMD Radeon HD 6800 Series
Grafikkarte AMD Radeon HD 6800 Series
Grafikkarte AMD Radeon HD 6800 Series
Monitor BenQ G2400W (Digital) [NoDB] (T1901067ZL0)
Monitor Generic PnP Monitor [NoDB] (190216843009)

Multimedia:
Soundkarte High Definition Audio Controller [NoDB]
Soundkarte High Definition Audio Controller [NoDB]

Datenträger:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Festplatte Corsair Force 3 SSD ATA Device
Festplatte ST1000DM003-9YN162 ATA Device
Festplatte WDC WD20 EARS-00MVWB0 USB Device
Festplatte SAMSUNG HD203WI USB Device
Optisches Laufwerk DTSOFT Virtual CdRom Device
Optisches Laufwerk Optiarc DVD RW AD-5280S ATA Device
S.M.A.R.T. Festplatten-Status Unbekannt

Partitionen:
C: (NTFS) 114370 MB (16947 MB frei)
(NTFS) 953866 MB (334181 MB frei)
F: (NTFS) 1907726 MB (231920 MB frei)
K: (NTFS) 1907725 MB (1122095 MB frei)
Speicherkapazität 4769.2 GB (1665.2 GB frei)

Eingabegeräte:
Tastatur HID Keyboard Device
Tastatur HID Keyboard Device
Maus HID-compliant mouse

Netzwerk:
Netzwerkkarte Realtek PCIe GBE Family Controller (192.168.178.79)

You may need to update your direct x.

“directX setup has detected, that a newer or equivalent version is already installed”

so nope, that’s not it.

i can, however, attach the GW2-test file from this nifty little NCsoft Tool….

tanztante.6532:

“directX setup has detected, that a newer or equivalent version is already installed”

so nope, that’s not it.

i can, however, attach the GW2-test file from this nifty little NCsoft Tool….

I want you to download GPU-Z and make sure the graphics card is using all 16 PCI-e lanes. GPU-Z can be found here:
http://www.techpowerup.com/downloads/2252/techpowerup-gpu-z-v0-7-2/mirrors

You can also make sure that the graphics card is not over heating either using this application. Make sure that when you monitor your temperature and whether the graphics card is using all 16 PCI-e lanes that you are in Guild Wars 2, not at the character screen or login splash screen.

I see the current direct x in the diagnostic report, so that’s cool.

However, it looks like you’re using WDDM 1.1 drivers, you may need to update your drivers also.

ok, i’ll attach the gpu-z stuff below and then i’ll take a look at those WDDM drivers.

thx so far, guys/gals

aaand there’s the log.

edit: i looked into wddm drivers, and it seems that ver1.2 is only supported by win8. is this information correct?

tanztante.6532:

aaand there’s the log.

edit: i looked into wddm drivers, and it seems that ver1.2 is only supported by win8. is this information correct?

Well, the temperature only seems to get to 83-84C which isn’t too dangerous yet. The bus lanes are also right, so it seems like right now your graphics card checks out.

Lets make sure your CPU isn’t holding you back. If you don’t already have software that monitors your CPU temperatures, then I recommend getting HWMonitor, which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.23-setup.exe

thx, i’ll log a gaming session right now, i’ll attach the log in this post.

tanztante.6532:

thx, i’ll log a gaming session right now, i’ll attach the log in this post.

I was kind of hoping for a screen shot of the application because then I can see the min and max temperatures of your CPU. The only temperatures I get to see from your logs are the temperatures that were gotten when you were running the logs, which may not have been your maximum temperature.

t’will be done, good sir!

screenshot was taken after 1,5hrs of WvW and 2 runs of CoF

ok, things look quite differently after 3hrs of wvw and tpvp. mind that while in the first screen, details were set to maximum, while here, the details were reduced to minimum and the framerate locked to 30fps. still there’s a heat generation increase noticable

I’m having this same problem. I had good frames before and I came back with this latest patch and can barely play the game on lowest settings.

I have two of the same card series on Crossfire

Raefe.9236:

I’m having this same problem. I had good frames before and I came back with this latest patch and can barely play the game on lowest settings.

I have two of the same card series on Crossfire

Turn off crossfire using CCC. Makes a world of difference for this game.

so, still having the same issues, anyone got some more leads for me?

@tanztante to me this seems like a GW2 problem. I have exactly the same issue and I haven’t changed anything on my PC. Before the latest build I had around 40 fps in most areas. In WvW I would drop to 20 fps. Now I get 20-30 fps average and I drop to 3-5 fps in WvW. It gets absolutely unplayable.
All other games are running fine.

I’m on a HP laptop with a i7-2630QM and an AMD Radeon HD 6770M.

tanztante.6532:

so, still having the same issues, anyone got some more leads for me?

I would try deleting the local.dat file. This file is located in a directory named something along the lines of ‘Guild Wars 2’ in your user documents. This file just holds some of your user settings in the game, but has been known to cause all sorts of seemingly random problems. The file is automatically generated when the game starts again, so deleting the file is not a big issue.

thank you, i will try that =)

Ikeytski.7285:

Turn off crossfire using CCC. Makes a world of difference for this game.

How do you turn crossfire off in CCC? I can see no option to do that.

thank you, ashley, i’ll look into it and keep you posted!