Guild Wars 2

Does anyone know any solutions to random bouts of extremely high ping?

For the past week the ping has been pretty stable, but for the last two days it’s been ranging from 600-2000ms.

I’m quite certain that it’s not my ISP due to the fact that everything else seems to be running smoothly.

If it’s the GW servers does anyone know how often this usually happens? I’m relatively new to the game and it’s a bit frustrating when it happens.

I just got back after a long hiatus and it’s happening to me too. Get a few seconds of input lag, and during a few fights in WvW it jumped to 2000-3000. Ran a few other MMOs and they seemed to run without lag.

Look at the top thread in this section. There are other threads about this issue all over the place. It’s been gong on for some people for weeks. Doesn’t seem to be about where you live. NA, EU, OC…some people getting awful ping, sometimes,others totaly unaffected. Because there’s no obvious common denomenator, GW2 excepted, it’s gonna be a pig to solve.

Aquallis.1239:

Does anyone know any solutions to random bouts of extremely high ping?

For the past week the ping has been pretty stable, but for the last two days it’s been ranging from 600-2000ms.

I’m quite certain that it’s not my ISP due to the fact that everything else seems to be running smoothly.

If it’s the GW servers does anyone know how often this usually happens? I’m relatively new to the game and it’s a bit frustrating when it happens.

Just to explain a few things bout bad pings and the cause of.

See the internet as a global network of roads. You got highways and country roads. you got roundabouts and trafficlight junctions and multilevelled speedway junctions.
Your house is your computer. Arenanet has a bigger house, both with its own driveway.

The internetprovider is responsable for two things.
1: your driveway to the network of roads
2: the car (in internetterms the packet). This includes the tomtom (taken route)

Arenanet is responsable for one thing and can only control one thing: their driveway that connects to the network of roads. If your car wants to enter their server, they will not know untill it arrives there.

So only if everyone is having bad pings, it is the GW2 server. In all other cases it is either your driveway (if all traffic is slow on your end) or any of the roads or junctions on the way.

So you are right that it isn’t your driveway, but that doesn’t pleed the ISP not guilty. They are responsable for the route taken by the packets. So if they sent it over some country road, or over a busy junction, it is still their fault. Only if all possible roads are corrupted, they are off the hook.

However. Most providers see it as bad advertising to admit such a thing. So when you call your friendly callcenter agent (likely in India) he has a script saying that it is a problem with GuildWars 2. As they can’t do a thing bout it (they don’t even know you are on the way till you are there, so they also dont know bout delays), the issue would be unresolved.

However again. When things get out of hand, and a lot of people complain, it is that party that has the most to loose, that will take action. This case it will be GW2 (cause so many people keep repeating what the ISP-call script is saying and blame it on GW2). They contact the provider (or the owner of the faulty road or junction) and get it fixed for you. But to do so, they have to collect data bout the issue and also need a lot of pursasion on their end. There are no garantees here.

So you are too quick in not calling the blame on your ISP and too quick putting it on GW2’s head.

There is likely a change in the route taken or a defect in it, that is causing this, unless this defect is solved or the route improved, nothing much can be done bout it.

But all of this started just after they launched the F2P, I’ve been playing the game since it’s launch in 2012, never faced any issues like this.

MohannadX.9047:

But all of this started just after they launched the F2P, I’ve been playing the game since it’s launch in 2012, never faced any issues like this.

Things break. Paths on the internet change. The good news, when you experience the “high ping” you can trace your connection to Anet’s server, and then you’ll see where the problem is.

Saying “Anet fix lag” doesn’t help anyone out since it doesn’t show where the issue is.

Run a trace route while the high ping is happening.