Guild Wars 2

Hello,
id like to point out something first.
i made a thread today about my ticket and it got reviewed as
121221-003023 RMT — will not be reinstated. Final answer.
i made a forum thread about this, and it got moved and got mailed.
i clicked on it and it didnt show where it was moved to, so i think it got deleted.

my ticket 121221-003023 belongs to jsvkkie.2037
i made 2 threads total, one for the ticket 121221-003023 and its still open, normally id think you’d close it. i have updated this ticket several times and did not make a 2nd ticket to follow up on this. never had a reply from anyone, the only answer is that i got banned forever.
can you relook at my ticket?

ps. this is my 2nd ticket, i had another ticket on some other issue i was experiencing which occured 2 days prior to the 2nd ticket. the first ticket was done with back and forth replies but this ticket has no replies at all. therefor i felt that the 2nd ticket wasnt looked careful over and/or ignored.

i’d like to know why i got a permanent ban and no resolve for RMT, while im 100% certain i did not do RMT and yet got banned because of it

This cannot be discussed in public on the forum. Only via ticket. If the ticket was answered as being final, you could only ask for review.

Repeating it on the forum or in another ticket won’t help you.
Nobody here has enough information either to support you or to claim that you are tricking. We have to leave it for Anet to solve it.

Michael.4791:

This cannot be discussed in public on the forum. Only via ticket. If the ticket was answered as being final, you could only ask for review.

Repeating it on the forum or in another ticket won’t help you.
Nobody here has enough information either to support you or to claim that you are tricking. We have to leave it for Anet to solve it.

This ticket was answered on the forums 3 days and older thread.
i have seen other people reverting to the forums and they got feedback from the moderators and got their account solved. i have never done RMT and i dont get why i am banned for it. the ticket is still open, so i think they didnt even look at it.
they are supposed to close the ticket once it was answered. Areanet has clearly made a mistake.

ps. they have “Solved” it but that is not justified.
I dont know if another ticket would help.