Falsely banned for gold selling! Resolved

Falsely banned for gold selling! Resolved

in Account & Technical Support

Posted by: Archaic Sun.3758

Archaic Sun.3758

Hello,

I logged in early this morning and I was banned. ANet claims I was selling Gold or selling items or what not, however I am a broke Necromancer. I have NEVER spammed Map Chat with selling gold or any of that nonsense. Just merely trolling around like the rest of Lion Arch chat and talking about random things but NEVER have I ever talked about selling gold. I often report the bots who spam map chat and block them as well. I submitted a support ticket earlier this morning however I haven’t received a message giving me back access to my account. I came back to the game a week or two ago after a year hiatus from the game, it’s just my luck to get wrongly banned. Please help expedite my support ticket ;]

Support ticket reference number : 131016-001014

Thank you very much.

Edit:

Got my account back, apparently someone had hacked my account and sold all my things. My gold is also gone as well. ;\ I guess another break ..

(edited by Archaic Sun.3758)

Falsely banned for gold selling! Resolved

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

In that case, update your ticket and ask for an account restoration so items can be returned. You only get one per account so make sure your computer is secure first.