Fatal Crash when trying to launch the game.

Fatal Crash when trying to launch the game.

in Account & Technical Support

Posted by: xAtri.9378

xAtri.9378

I have started the repair process for the client by adding the -repair to the target line, the crash occoured when I tried to start the game, the first crash occoured when the patcher was almost done patching, but before the login / launch screen.

UPDATE: Repairing the client fixed the issue.

—> Crash <—
Assertion: Failed to load file.
File: ..\..\..\Services\LoadHandle\LoadHandle.cpp(160)
App: Gw2.exe
Pid: 472
Cmdline:
BaseAddr: 00EB0000
ProgramId: 101
Build: 54869
When: 2015-11-04T19:05:26Z 2015-11-05T00:35:26+05:30
Uptime: 0 days 0:00:03
Flags: 0

—> System <—
Name: (removed)
IpAddr: (removed)
Processors: 4 [GenuineIntel:6:15:11]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 2589MB/ 4093MB 63%
Paged: 5871MB/ 8189MB 71%
Virtual: 3784MB/ 4095MB 92%
Load: 36%
CommitTotal: 2318MB
CommitLimit: 8189MB
CommitPeak: 4307MB
SystemCache: 1412MB
HandleCount: 19815
ProcessCount: 48
ThreadCount: 689

—> Process Memory <—
Private: 168MB
WorkingSet: 95MB
PeakWorkingSet: 97MB
PageFaults: 175646

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 73.48 7821
Programmer Data 43.91 3130
I/O 42.32 663
Asset Service 24.39 520
Uncategorized 23.47 4621
Archive 11.21 124
Collide 6.10 70
Collide Havok 6.10 70
Download 5.56 4
File Service 1.15 12
Engine 0.73 14
Gr 0.71 4
Gr Img 0.71 2
Collections 0.65 2323
BTree 0.32 28
Networking 0.11 15
Event 0.07 3
Dictionary 0.03 22
Game 0.02 50
Threading 0.01 14
Model-Programmer 0.01 1
Content 0.01 1
File Core 0.00 3
String 0.00 15

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Asset Service 24.39 520
Uncategorized 23.47 4621
Archive 11.21 124
Collide Havok 6.10 70
Download 5.56 4
File Service 1.15 12
Gr Img 0.71 2
BTree 0.32 28
Collections 0.31 2270
Networking 0.11 10
Event 0.07 3
Dictionary 0.03 22
Threading 0.01 14
Game 0.01 41
Model-Programmer 0.01 1
Content 0.01 1
Engine 0.00 6
File Core 0.00 3
String 0.00 15
Services 0.00 8
CharClient 0.00 4
Text 0.00 1
UI 0.00 14
Programmer Data 0.00 2

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]

—> SerialLoader0 Thread 0×1bc <—

—> Trace <—
Pc:012f0a2b Fr:05d9f944 Rt:012c3090 Arg:05d9f954 023a6304 0109e63f 05d90000
Pc:012c3090 Fr:05d9f960 Rt:013054e1 Arg:047f2a90 003aa6a8 003aa6a8 047f2a94
Pc:013054e1 Fr:05d9f97c Rt:011bf058 Arg:00000000 003aa6a8 00000000 05d9f9c8
Pc:011bf058 Fr:05d9f990 Rt:013107f0 Arg:047f2a90 6d54bfd0 00000000 003aa6a8
Pc:013107f0 Fr:05d9f9c8 Rt:01310918 Arg:00000000 05d9f9e0 75c7919f 003aa6a8
Pc:01310918 Fr:05d9f9d4 Rt:75c7919f Arg:003aa6a8 05d9fa24 77dca8cb 003aa6a8
Pc:75c7919f Fr:05d9f9e0 Rt:77dca8cb Arg:003aa6a8 18910b02 00000000 00000000
Pc:77dca8cb Fr:05d9fa24 Rt:77dca8a1 Arg:ffffffff 77dbf67e 00000000 00000000
Pc:77dca8a1 Fr:05d9fa34 Rt:00000000 Arg:0131089c 003aa6a8 00000000 00000000

—> Thread registers <—
eax=05d9f510 ebx=0d2b90c8 ecx=00000000 edx=00000000 esi=75c7cab0 edi=00000000
eip=012f0a2b esp=05d9f938 ebp=05d9f944
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 05D9F4F0 02216038 fffffd34 000002e4 fffffd34
eax-16 05D9F500 000002cc 00000019 00000000 05d9f510
eax 0 05D9F510 80000003 00000000 00000000 76814dbd
eax
16 05D9F520 00000002 00000002 060470b0 30307830
eax+32 05D9F530 63643930 305b3034 65203b5d 63657078
eax+48 05D9F540 20646574 3931203d 30303131 6361202c
ebx-32 0D2B90A8 00000001 047f0d54 00000000 00000000
ebx-16 0D2B90B8 000004b0 0009dc40 00ffff00 0d032b10
ebx 0 0D2B90C8 0d2b90c8 0d2b90c9 012c11e0 0d2b9090
ebx
16 0D2B90D8 00ffffff 00ffffff 00ffffff 00ffffff
ebx+32 0D2B90E8 1001001a 00000048 0004846f 00ffff00
ebx+48 0D2B90F8 0e7be010 00000000 000264fc 00000000
esi-32 75C7CA90 5dec8b55 07c425ff cccc75ce 8bcccccc
esi-16 75C7CAA0 ec8b55ff 3025ff5d cc75ce05 cccccccc
esi 0 75C7CAB0 030c25ff cccc75ce 8bcccccc ec8b55ff
esi
16 75C7CAC0 3c25ff5d cc75ce05 cccccccc 8b55ff8b
esi+32 75C7CAD0 25ff5dec 75ce0698 cccccccc 55ff8bcc
esi+48 75C7CAE0 5151ec8b 8df8558d 5ce8fc4d 85000000

—> Code <—
012F0A0B 75086868 55e6016a 02e8e75a ecff83c4 u.hhU..j…Z….
012F0A1B 0c68a000 0000baa4 b5e601b9 0055e601 .h………..U..
012F0A2B e88061ed ff8be55d c20400cc cccccccc ..a….]……..
012F0A3B cccccccc cc558bec 51578bf9 8d55ff8b …..U..QW…U..
012F0A4B 4d08e84e effeff85 c074290f b64dff51 M..N…..t)..M.Q
012F0A5B 506808b6 e6016a02 e8985aec ff83c410 Ph….j…Z…..

—> Stack <—
05D9F938 012f0a30 000000a0 00032b10 05d9f960 0./……+..`…
05D9F948 012c3090 05d9f954 023a6304 0109e63f .0,.T….c:.?…
05D9F958 05d90000 6d54bf78 05d9f97c 013054e1 ….×.Tm|….T0.
05D9F968 047f2a90 003aa6a8 003aa6a8 047f2a94 .….:…:....
05D9F978 00000002 05d9f990 011bf058 00000000 ……..X…….
05D9F988 003aa6a8 00000000 05d9f9c8 013107f0 ..:………..1.
05D9F998 047f2a90 6d54bfd0 00000000 003aa6a8 .*….Tm……:.
05D9F9A8 003aa6a8 80000003 05d9f99c 05d9f0bc ..:………….
05D9F9B8 05d9fa14 01310b30 6aac2750 00000000 ….0.1.P’.j….
05D9F9C8 05d9f9d4 01310918 00000000 05d9f9e0 ……1………
05D9F9D8 75c7919f 003aa6a8 05d9fa24 77dca8cb …u..:.$……w
05D9F9E8 003aa6a8 18910b02 00000000 00000000 ..:………….
05D9F9F8 003aa6a8 80000003 00000000 05d9f0a0 ..:………….
05D9FA08 768b95cb 05d9f9ec 05d9f0a0 05d9fa2c …v……..,…
05D9FA18 77e0aab5 6a9459fe 00000000 05d9fa34 …w.Y.j….4…
05D9FA28 77dca8a1 ffffffff 77dbf67e 00000000 …w….~..w….
05D9FA38 00000000 0131089c 003aa6a8 00000000 ……1…:…..
05D9FA48 00000000 00000000 00000000 00000000 …………….
05D9FA58 00000000 00000000 00000000 00000000 …………….
05D9FA68 00000000 00000000 00000000 00000000 …………….
05D9FA78 00000000 00000000 00000000 00000000 …………….
05D9FA88 00000000 00000000 00000000 00000000 …………….
05D9FA98 00000000 00000000 00000000 00000000 …………….
05D9FAA8 00000000 00000000 00000000 00000000 …………….
05D9FAB8 00000000 00000000 00000000 00000000 …………….
05D9FAC8 00000000 00000000 00000000 00000000 …………….
05D9FAD8 00000000 00000000 00000000 00000000 …………….
05D9FAE8 00000000 00000000 00000000 00000000 …………….
05D9FAF8 00000000 00000000 00000000 00000000 …………….
05D9FB08 00000000 00000000 00000000 00000000 …………….
05D9FB18 00000000 00000000 00000000 00000000 …………….
05D9FB28 00000000 00000000 00000000 00000000 …………….
05D9FB38 00000000 00000000 00000000 00000000 …………….
05D9FB48 00000000 00000000 00000000 00000000 …………….
05D9FB58 00000000 00000000 00000000 00000000 …………….
05D9FB68 00000000 00000000 00000000 00000000 …………….
05D9FB78 00000000 00000000 00000000 00000000 …………….
05D9FB88 00000000 00000000 00000000 00000000 …………….
05D9FB98 00000000 00000000 00000000 00000000 …………….
05D9FBA8 00000000 00000000 00000000 00000000 …………….
05D9FBB8 00000000 00000000 00000000 00000000 …………….
05D9FBC8 00000000 00000000 00000000 00000000 …………….
05D9FBD8 00000000 00000000 00000000 00000000 …………….
05D9FBE8 00000000 00000000 00000000 00000000 …………….
05D9FBF8 00000000 00000000 00000000 00000000 …………….
05D9FC08 00000000 00000000 00000000 00000000 …………….
05D9FC18 00000000 00000000 00000000 00000000 …………….
05D9FC28 00000000 00000000 00000000 00000000 …………….
05D9FC38 00000000 00000000 00000000 00000000 …………….
05D9FC48 00000000 00000000 00000000 00000000 …………….
05D9FC58 00000000 00000000 00000000 00000000 …………….
05D9FC68 00000000 00000000 00000000 00000000 …………….
05D9FC78 00000000 00000000 00000000 00000000 …………….
05D9FC88 00000000 00000000 00000000 00000000 …………….
05D9FC98 00000000 00000000 00000000 00000000 …………….
05D9FCA8 00000000 00000000 00000000 00000000 …………….
05D9FCB8 00000000 00000000 00000000 00000000 …………….
05D9FCC8 00000000 00000000 00000000 00000000 …………….
05D9FCD8 00000000 00000000 00000000 00000000 …………….
05D9FCE8 00000000 00000000 00000000 00000000 …………….
05D9FCF8 00000000 00000000 00000000 00000000 …………….
05D9FD08 00000000 00000000 00000000 00000000 …………….
05D9FD18 00000000 00000000 00000000 00000000 …………….
05D9FD28 00000000 00000000 00000000 00000000 …………….

—> Error Logs <—
Warning: changing size of versioned file 0×0009dc40:0×0013d3a4 from 207 to 191100
Warning: changing size of versioned file 0×0004846f:0×0013d3a5 from 207 to 156924
File size mismatch from archive for 0×0009dc400; expected = 191100, actual = 207
File 0×0009dc40 not found in main archive.
Deleting file 0×0009dc40
Failed to load file {0x0009dc400}

(edited by xAtri.9378)