Fatal Disk Error 31

Fatal Disk Error 31

in Account & Technical Support

Posted by: Kenshisha.2135

Kenshisha.2135

When I download the game, it opens the launcher to engage in the longest part of the loading, but when it reaches about 17%, it stops loading, has the “Fatal Disk Error (31)” popup, and when I click okay, it force quits.

I’ve deleted all the GW2 files and re-downloaded everything about five times now, and it doesn’t help.

Paid $50 for this game, so I’d really like it to actually function!

Please help asap.
Thanks!

Fatal Disk Error 31

in Account & Technical Support

Posted by: Anen.1742

Anen.1742

Fatal Disk Error 31

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Kenshisha, post back how you go please. If still having issues, please post your complete system specs (including what kind of Mac and OS version).

Fatal Disk Error 31

in Account & Technical Support

Posted by: Liana.7123

Liana.7123

I completed all of the steps in comment two. My mac is running OS X Version 10.8.5. Still giving the same Fatal Disk Error 31 when attempting to start the game at all. I hadn’t played in months so when starting the game, knew I would need to update before even logging in. It tries to update for about 20 seconds then the update fails.