For Gaile: New phishing email

For Gaile: New phishing email

in Account & Technical Support

Posted by: Byter.9051

Byter.9051

I recieved this email today, its not a real email and it sends you to a .co.va website so beware:

Greetings!

It has come to our attention that your Guild Wars 2 account [EMAIL REDACTED] for engaging in or assisting wiht gold or item sales for real-world money, If this proves to be true, your account can and will be disabled.

It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:
[rediculously long website address]

We will investigate into this case through verifying the account’s ownership. If the verification goes through, we will cancel any restriction. If you ignore this mail your account can and will be closed permanently.

Thank you for your understanding in this matter and respecting our position and all statutes within the Guild Wars 2 Terms of Use.

Regards,
Kenrich
Guild Wars 2 Support Team

For Gaile: New phishing email

in Account & Technical Support

Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

For Gaile: New phishing email

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thanks, that appears slightly different than the ones I have in the “A Note about Phishing E-mail” thread.

Couple of questions about this:

“It has come to our attention that your Guild Wars 2 account [EMAIL REDACTED] for engaging in or assisting wiht gold or item sales for real-world money, If this proves to be true, your account can and will be disabled.”

  • Can you tell me if the typo in the first sentence is in that e-mail,m “assisting wiht gold?”
  • Is this sentence truly missing words, “…Guild Wars 2 account [EMAIL REDACTED] for engaging in…” or did you lose a bit when you redacted the e-mail address, such as “…Guild Wars 2 account [EMAIL REDACTED] {something missing here} for engaging in…”

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

For Gaile: New phishing email

in Account & Technical Support

Posted by: Byter.9051

Byter.9051

That whole section excluding the top line was a pure copy paste (ofc removing the stuff that would give people access to my account =p) but the only thing removed in that line was my email address.

For Gaile: New phishing email

in Account & Technical Support

Posted by: PopShadow.6543

PopShadow.6543

I received the same e-mail right now and it’s not the first time:

Greetings!

It has come to our attention that your Guild Wars 2 account [my e-mail address] for engaging in or assisting wiht gold or item sales for real-world money, If this proves to be true, your account can and will be disabled.

It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:
[fake link]

We will investigate into this case through verifying the account’s ownership. If the verification goes through, we will cancel any restriction. If you ignore this mail your account can and will be closed permanently.

Thank you for your understanding in this matter and respecting our position and all statutes within the Guild Wars 2 Terms of Use.

Regards,
Kenrich
Guild Wars 2 Support Team

this is a copy-paste directly from the e-mail.

For Gaile: New phishing email

in Account & Technical Support

Posted by: Khajaro.4823

Khajaro.4823

I got this email and like a idiot i didn’t see the typo and i put in my details, thankfully due to the security email you get when logging in to a new location i was not hacked and because of this i was able to send a support ticket to GW2 and change my password, i’m just thankful for that validation email.

I couldn’t fit the whole email in one screeny so i pasted in the last of the text

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